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Crowne Plaza White Plains Downtown

CrownePlaza.comUS$169*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown
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723 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Start your review of Crowne Plaza White Plains Downtown
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Reviewed yesterday NEWvia mobile

I want to emphasize that this hotel got a very good review due to a very nice person, Joy Salinas ( Front Office Supervisor) and a waitress named Melvin. These girls are very great workers. The really are the face of excellency in this hotel. Both helped us resolve issues with hotel room and breakfast arrangements. Thank you veru much...

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Helpful?
Thank samigabi
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017 via mobile

My family and I were looking for a nice brunch and unfortunately had not made a reservation for one of the more popular restaurants in advance. My husband suggested we try the Crowne Plaza (he grew up in WP and was a regular for breakfasts and brunch. Although you had to have a reservation, the managers were gracious and accommodating....

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Helpful?
1Thank Taia G
About Hotel's Favourite Review
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Taia G, It is wonderful to see that you attended our Easter Brunch! We try to make it a true family experience with things for everyone including a kids corner. We look forward to having you back for Mother's Day! Best, Tonya Inman

Washington, District of Columbia, United States
Reviewed 2 days ago NEWvia mobile

I did not encounter many lodging options for White Plains, NY. I normally lodge at Motel 6 or America's Best Value. As for the Crowne Plaza there are many comfy accoutrements to enjoy like the posh new furniture, linens, and bathroom fixtures. The parking is conveniently located below and to the side of the building. The lobby area has a...

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Helpful?
Thank Oliver R
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Oliver R, Thank you for your review. We look forward to having you stay with us again in the future. Best, Tonya

Harrison, New York
Reviewed 4 days ago NEW

I was so impressed with the staff and the service at the Crowne Plaza. Brett in the bar area was so pleasant and made us feel so welcomed at the hotel. All of the other staff were also so friendly and helpful. Overall, I was very impressed and will definitely return to the Crowne Plaza in White Plains.

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Helpful?
Thank edtechholly
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear edtechholly, Your review is greatly appreciated! Brett is one of our best, and we will ensure that he receives your feedback. We hope to see you again soon. Best, Tonya Inman

New York City, New York
Reviewed 5 days ago NEWvia mobile

I love staying at the CP in White plains! It is in a great central location and the service is superb! I ate at the bar a few nights and the food was great! Brett the bar manager suggested a few dishes and made the most amazing cocktails! Definetly ask for Brett.... he is amazing!!!!!

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Helpful?
Thank dylan20072016
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear dylan20072016, Thank you for your review! We greatly appreciate your comments and will make sure that Brett receives the accolades he deserves! Looking forward to your next visit. Best, Tonya Inman

Chicago, Illinois
Reviewed 5 days ago NEWvia mobile

Hotels are for sleeping. Yet many hotel chains seem to have forgotten this. The standard for pillows these days are square little postage stamp pillows that are completely flat and hugely uncomfortable. Not so here. The pillows are appropriately sized and wonderfully firm. This is a big deal for me. I can't tell you how many sleepless nights I've had...

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Helpful?
Thank Mike B
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Mike B, Wow! It appears as though you have just recited our vision statement in a nutshell. Our team gives 100% to ensuring that each guest is provided outstanding service and that our hotel is clean and comfortable. A great night's sleep is just the beginning at the Crowne Plaza White Plains. We look forward to your next visit!...

East Hampton, New York
Reviewed 6 days ago NEW

Room was quite clean and bed very, very comfortable. Staff were very helpful and friendly. Our late meal in the restaurant was light and tasty and served with aplomb by Angellia. I was surprised at the prices for wine as they didn't seem to be as extravagant as one would expect. Just a very mellow time in the midst of...

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Helpful?
Thank Steve H
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Steve H, Thank you for your great review! We appreciate your recognition of our team and hotel. We will be looking forward to your next visit. Best regards, Tonya Inman

Reviewed 1 week ago

Standard business hotel. Breakfast was disappointing. Standard room. Coffee service was difficult to access. Bathroom towels were sub-par. Overall fine if you need to be in White Plains, but definitely not a destination hotel.

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Helpful?
Thank Laura M
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Laura M, We are disapponted to hear that you found the hotel "pretty standard". However, we do appreciate your feedback and have discussed it among our team. It would be helpful to learn more about your concerns regarding our breakfast offerings. The more we know, the better we can accommodate you in the future. Please feel free to reach...

NYC
Reviewed 1 week ago via mobile

The good: friendly staff, amazingly comfortable bed, late check out, great location right by the mall. The bad: hair dryer didn't work. Had to wait 2 hours and make multiple calls to get new one. Same with bath products except they never came. Found a bug in the room. That was not fun. Bad lighting in bathroom, room had view...

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Helpful?
Thank UMgirl
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear UMgirl, We are delighted that you found our staff to be friendly and our rooms comfortable. We do apologize for the inconveniences that you mentioned and we will use your feedback for further training. Hopefully you will stay with us again in the future to experience the true level of service we provide. Best regards, Tonya Inman

Richmond, Virginia
Reviewed 1 week ago

The hotel is located just off I-287 at exit 8. The lobby is spacious and offers a full bar and restaurant. All the public areas I saw were clean and well maintained. The few staff members I interacted with were friendly. My room was clean. The bed was very comfortable. The hotel is adjacent to The Westchester shopping center –...

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Helpful?
Thank KenS9
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear KenS9, Thank you so much for your review. Our team members strive to provide the highest level of service to each guest, and it appears that you encountered that during your visit. Please accept our apologies for the instance that did not meet our criteria. Your comments will be passed along to our team for improvement. We do look...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: $236 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an even numbered room - the odd numbered rooms face a mall under demolition.”
NPHiker, 30 Apr 2017 | Read review
“Best Hotel to stay at in White Plains”
paraffinburner, 24 Apr 2017 | Read review
“rooms on floor 11 & 12 are more quite”
suzannew474, 18 Apr 2017 | Read review
“Rooms on the southeast side have a better view.”
827donnag, 16 Apr 2017 | Read review
“our standard room was very nice”
markmM9105KS, 10 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$169* /night
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HotelQuicklyUS$233
Hotels.comUS$169
Expedia.comUS$169
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Prices are for 1 room, 2 adults
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