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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
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569 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza White Plains Downtown
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Showing 546: English reviews
White Plains, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

My husband and our good friends are always looking for a nice place to go on a Saturday night after dinner. I think we found it. We went to the Crowne plaza hotel bar and it was amazing. dj playing great music and the friendliest bar tenders ever. Roberta Garcia and his partner in crime. Made awesome drinks. Great experience.... More 

Helpful?
1 Thank Lee131313
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Lee131313, Thank you for your excellent review of our Hidden Treasure, Crowne Plaza White Plains. Roberto and his partner in crime truly are part of what makes us who we are. Every day we set out to create an atmosphere that is exactly as you put it "Fun and Relaxing." We look forward to welcoming you back again soon!... More 

Manila
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I stayed in Crowne Plaza White Plains Downtown for 3 straight weeks in July and August for a business trip. Public areas were clean. I had breakfast almost everyday in the hotel restaurant. They have limited options when it comes to the food they're serving but everything is delicious. I had the deluxe room and it had plenty of space... More 

Review collected in partnership with this hotel

Helpful?
1 Thank freshgreens
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Freshgreens, Thank you for your great review of your stay with us. We set out each day to be a great hotel that guests love and I see that we did just that. One of the signs that we are a great hotel is how we recover when things do not go as planned and from this review I... More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

I stay here often for business and Ana at the cafe/bar area is wonderful. She always gives amazing service and makes me feel at home, while I'm away from home. The rooms are comfortable and clean, and the hotel is in s great location. I am walking distance for. Restaurants and the mall, which is great!

Helpful?
2 Thank A TripAdvisor Member
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

our one night stay was great. the room was clean and big. we had a nice breakfast included. ice on our floor if needed. front desk very helpful and looked for an upgrade. kudos to john ardizzone and the valet staff--pablo--quick and efficient. thanks crown plaza!

Helpful?
2 Thank mkraga
Boston, Massachusetts
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

I have stayed in this hotel several times and it is always very consistent. The staff is pleasant and efficient, the rooms are always clean and the location is very convenient. There was one young man Antonio who worked as a valet and was helpful and polite very concerned about our stay

Helpful?
1 Thank KeyWest25
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear KeyWest25, Thank you for your great review of your stay with us. I am delighted to hear that "The staff is pleasant and efficient," and that Antonio was "helpful and polite." We strive every day to share our passion for service with our guests and it appears that we are doing just that. We look forward to welcoming you... More 

Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago via mobile

I've been here more than 10 separate trips this year. Pro: great staff, especially Emily, who is a manager and concierge who is personable and knowledgeable of all. And I do mean all. Great breakfast, hot and cold items, including lox and bagels, lots of fruit, and great service. 2 gym rooms, lots of cardio and pulley system and some... More 

Helpful?
1 Thank tripperacrossus
Saint Louis, Missouri
Level Contributor
428 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 29 October 2016

The sleep quality and all are just great here. The parking is convenient and better than you will find in Manhattan. The price point is similar to Manhattan but you get great service and, if you are planning to do business in in White Plains, this is a great location. I arrived very late at night, after 1:00 a.m., and... More 

Helpful?
1 Thank EnjoyTravelAlways
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear EnjoyTravelAlways, Thank you for your review of your recent stay at Crowne Plaza White Plains - Downtown. I am delighted that you found that "the staff was attentive." We have a great passion for making sure our guests feel right at home and welcome. We cannot wait to welcome you back again real soon. Yours in Hospitality, Claudine Binz... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016 via mobile

I just returned from a one-week workshop here and words cannot match how Carol Ann's team outperformed my expectations with the service provided. It is often said that the best service you can find is the one that you don't notice, and this is exactly what happened. We did not need to get in touch with any of the members... More 

Helpful?
1 Thank José Nicanor L
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Jose Nicanor L, Thank you for your "Outstanding" review of your recent stay at Crowne Plaza White Plains - Downtown. Carol Ann and her team are truly exceptional and take pride in these comments. They are the best crew in the industry. We look forward to knocking your socks off again next time you stay with us. Yours in... More 

White Plains, New York
1 review
Reviewed 27 October 2016

I have stayed with the Crown Plaza in White Plains, NY several times over the past few years on business. They have always been more than accommodating. The nice friendly staff keep me coming back. The little things like a daily paper or hot apple cider are a nice touch. I would definitely like to mention MR.CARLOS SANCHEZ who even... More 

Helpful?
Thank dgspot23
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear dgspot23, Thank you for your review of your recent stay with us. I am delighted that you mentioned several of our stellar staff. We do strive to be the BEST hotel in White Plains, and we see that our "Over the top" service is helping us achieve that goal. We look forward to welcoming you home again real soon.... More 

1 review
Reviewed 27 October 2016

I have spent the majority of 2016 on the road and always look forward to my visits to the Crowne Plaza White Plains Downtown due to the warm and welcoming members of the staff. All the staff have proven themselves to be great assets, but Emily (Chief Concierge) has been especially instrumental in making this location a home away from... More 

Helpful?
Thank cnatc
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear cnatc, Thank you for your excellent review of your stay at Crowne Plaza White Plains - Downtown. Emily truly does welcome each and every guest into her home. I will share these great comments with her and celebrate. We cannot wait to welcome you back to your home away from home again soon. Yours in Hospitality, Claudine Binz Executive... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: $197 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Travelocity, Expedia, Odigeo and IHG so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spring for the Concierge level..”
 of 5 bubbles 108patm, 27 Nov 2016 | Read review
“Higher numbers are located away from the main street corner.”
 of 5 bubbles RoboCarl, 18 Nov 2016 | Read review
“It's worth to stay on the upper floor.”
 of 5 bubbles gulgunob, 16 Nov 2016 | Read review
“Try to get a room that does not over look the mall; wake up a few minutes earlier to avail the fantastic breakfast”
 of 5 bubbles MekhlaB003, 13 Nov 2016 | Read review
“Be specific and indicate your IHG Rewards status (if applicable) well in advance of checking in”
 of 5 bubbles Verroz, 6 Nov 2016 | Read review
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