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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
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689 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza White Plains Downtown
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Showing 662: English reviews
Los Angeles, California
Reviewed 22 September 2016

We have stayed here numerous times through the year for work. The staff is great and extremely accommodating. Concierge Emily Gosewehr is a gem, time and time again she has gone out of her way to make our stay that much more comfortable.

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Helpful?
Thank Lockelaw
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Lockelaw, Thank you for your excellent review of your stay with us. Emily is truly a "gem" and I will share this review with her. We want all of our guests to have a successful stay while staying with us and it appears that you had just that. We look forward to welcoming you back again real soon. Yours...

New York City, New York
Reviewed 21 September 2016

Its a good place to stay. Its safe and comfortable. The breakfast is very good. The menu changes everyday. That is what I like the most.This hotel and Vegel Marcelo made my stay memorable by providing guest services immediately and by giving complimentary things.

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Helpful?
Thank anon907
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear anon907, Thank you for your excellent review of your stay at Crowne Plaza White Plains. Verel and Marcelo truly do have a passion for hospitality, and I appreciate that you have recognized them for their efforts. We strive to be a great hotel that guests love. We hope we have another opportunity to knock your socks off again soon....

Reviewed 21 September 2016

I have stayed at the Crown Plaza numerous times and have always enjoyed my stay. I have particularly been delighted by the craftsmanship and professionalism of Dorothy and Roberto, the best bartenders in the east coast.

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Helpful?
Thank Ixchel T
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Ixchel T, Thank you for your review of your stay with us. "Dorothy and Roberto are the best bartenders in the east coast", I also agree. I do hope that you will reach out and let me know what you found unsatisfactory with your stay so that we can make sure we get it excellent next time. My email...

Parkville, Maryland
Reviewed 21 September 2016

Excellent staff and overall great experience with all aspects of the arrangements made for my wife's class reunion WPHS class of 1966. The rooms provided were great and the price for this special occasion were right on.

Review collected in partnership with this hotel
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Helpful?
Thank Perry E
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Perry E, Thank you for your excellent review of your recent 50th Class Reunion at Crowne Plaza White Plains. We enjoyed the opportunity to host your reunion and join in on the celebration. We look forward to seeing all of you again in 10 years for your 60th Reunion! Yours in Hospitality, Claudine Binz Executive Assistant Manager

Reviewed 21 September 2016

Mark Henderson was remarkable. Wonderful disposition, very friendly, and very attentive. He was just a pleasure. Waiting in lobby he offered us a cold water, asked us how our trip was and if we had a good time. He is someone who does his job very well. Indeed.

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Helpful?
Thank Christina F
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Christina F, Thank you for your excellent review of your recent stay at Crowne Plaza White Plains Downtown. I totally agree that that Mark is "remarkable." The pride and passion that he has for his job shines through every day. We pride ourselves on being a great hotel that guests love and from your review I see we did...

Buffalo, New York
Reviewed 21 September 2016 via mobile

Being away from home for business is a challenge. But friendly faces and kind service like Ana provides at Mix Lounge each morning truly means a lot! Look forward to my Illy coffee each day, and she's ready with the coffee and friendly conversation!! Thanks Ana!!

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Helpful?
Thank keraunos61
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear keraunos61, Thank you for your excellent review of your stay at Crowne Plaza White Plains Downtown. The only thing better than Illy coffee is when it is Illy Coffee served by Ana, I 100% agree. We do understand that being away from home is a challenge and that is why we set out each day to make our hotel...

Tucson, Arizona
Reviewed 20 September 2016

Top tier hotel in the downtown area of White Plains, NY. Next to a high end mall (Westchester) and just a few blocks from Mamaroneck Ave where you can find lots of pubs, restaurants, grocery store, etc. Quiet location. Hotel has a decent fitness center and indoor pool. Food was good.

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Helpful?
Thank jlbacb
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear jlbacb, Thank you for your excellent review of Crowne Plaza White Plains Downtown. Thank you for writing about all the great things that are close by that help make us shine. Shopping, Dining and even the train station close by makes us a prime location for a guest coming for business or pleasure. We do hope to welcome you...

New York City, New York
Reviewed 20 September 2016

I dealt with James Constantino and Carol Ann and the Banquet Team and they were great before, during, and after our reunion event. They went out of their way to make sure we had the equipment and amenities we needed. I highly recommend this team to help with the planning, and the venue, which is clean and very convenient. We...

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Helpful?
Thank Susan S
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Susan S, Thank you for your excellent review of your recent event at Crowne Plaza White Plains Downtown. We are honored by your recommendation as well as your praise of James and Carol Ann and the team. We we have a true passion for helping our guests plan the best events and have the most perfect stay with us....

Baltimore, Maryland
Reviewed 20 September 2016

We arranged over a year ago to have our 50th High School Reunion at the White Plains Crowne Plaza. I was happily amazed at the top notch service and planning expertise at this hotel. James Constantino was our contact (Assistant Dir of Catering) and I cannot praise him enough. He was with us every step of the way. Carol Ann...

Review collected in partnership with this hotel
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Helpful?
Thank Gerirxer
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Gerirxer, Thank you for your excellent review of your recent stay at Crowne Plaza White Plains Downtown. I can tell you that we enjoyed your 50th Reunion as much as you did. James, Carol Ann and crew are the best in the business and thank you for recognizing them for that. We do hope that we see all of...

Sandy Sorings
Reviewed 20 September 2016

Staff was great. Mark was awesome. I tried to print my boarding pass and printer did not work. The front desk told me that she would send a computer tech there and he never showed up. Overall the staff was great.

Review collected in partnership with this hotel
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Helpful?
Thank Ubcalm
Claudine B, Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear Ubcalm, Thank you for your excellent review of Crowne Plaza White Plains Downtown. Mark is truly "awesome" and thank you for recognizing him for that. I also want to thank you for your feedback on the front desk staff, it will help us raise the bar even further for our guests. I do hope that we get another chance...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: $182 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Priceline, Orbitz, Hotwire, Travelocity, Despegar.com, TripOnline SA and getaroom.com so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, NY
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza White Plains Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza White Plains Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best Hotel to stay at in White Plains”
paraffinburner, 24 Apr 2017 | Read review
“rooms on floor 11 & 12 are more quite”
suzannew474, 18 Apr 2017 | Read review
“Rooms on the southeast side have a better view.”
827donnag, 16 Apr 2017 | Read review
“our standard room was very nice”
markmM9105KS, 10 Apr 2017 | Read review
“King bed...add breakfast... Best buffet ever”
domenicb674, 30 Mar 2017 | Read review
5 of 5