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Crowne Plaza White Plains Downtown

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Traveller (78)
Room & Suite (190)
Dining (30)
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Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(112 reviews)
“carol ann”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (892)
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All reviewsfront deskcheesecake factorycarol annwestchester mallwhole foodsbar restaurantgreat customer servicewent out of her waybusiness tripparking garagenew yorkbreakfast buffetvery nice hoteltrain stationconvenient locationhome away from homemark
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201 - 205 of 852 reviews
Reviewed 18 April 2017

Me and my friend had an amazing time at the Crown Plaza. The beds are so comfortable and all the staff is so friendly. Special thanks to Amber for the fast and hospitable check in and too John and Brett for the great service, drinks...More

1  Thank Suzanne W
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 19 April 2017

Dear Suzanne W, We are so glad that you enjoyed your recent stay. Our team takes great pride in offering the best service! We look forward to your next visit. Best regards, Tonya Inman

Reviewed 16 April 2017 via mobile

My family and I were looking for a nice brunch and unfortunately had not made a reservation for one of the more popular restaurants in advance. My husband suggested we try the Crowne Plaza (he grew up in WP and was a regular for breakfasts...More

1  Thank Taia G
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 19 April 2017

Dear Taia G, It is wonderful to see that you attended our Easter Brunch! We try to make it a true family experience with things for everyone including a kids corner. We look forward to having you back for Mother's Day! Best, Tonya Inman

Reviewed 16 April 2017

My trips always starts out by Ismaiia picking me up at the airport. He is always prompted and has greeted me with professionalism and friendliness. I have stayed at this hotel four times and soon to be a fifth in mid July of this year....More

1  Thank 827donnag
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 19 April 2017

Dear Donna G, Thank you for your loyalty to our hotel! It is so nice to see that you are happy with every aspect of your stay. We look forward to welcoming you again in July. Best regards, Tonya Inman

Reviewed 15 April 2017

The hotel was good and comfortable with very friendly staff. We stayed here with a wedding party group and had no issues. There was a good stocked mini bar with snacks which i liked for the late night munchies after the wedding.

Thank Shaun B
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 19 April 2017

Dear Shaun B, Thank you for taking the time to write a review of your recent stay. We hope you will visit again soon. Kind regards, Tonya Inman

Reviewed 15 April 2017 via mobile

When staying at this hotel you must request Selina Petit to do all your room cleaning. She is outstanding. Pays attention to every detail and make the room fresh and amazing. Her friendly personality is a refreshing start to each day. Her service makes this...More

3  Thank kevinarch
Response from Tonya I, Director of Sales at Crowne Plaza White Plains DowntownResponded 19 April 2017

Dear kevinarch, Thank you so much for this review! We truly appreciate when our guests recognize the great service offered by our team. We hope you have the chance to visit again soon! Best, Tonya Inman

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$157 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (190)
Dining (30)
Pool & Beach (16)
Amenities (54)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
bradsimon344
May 9, 2018|
AnswerShow all 3 answers
Response from nickvandekar | Reviewed this property |
They have valet and self parking. We used self park, once you check in give them your ticket and they charge it to your room, you use your room key to go in and out. we paid $10 a day.
1
Vote
MV05
April 24, 2018|
AnswerShow all 2 answers
Response from Bala G | Reviewed this property |
There are shuttle to Xylem, Pepsi and to Westchester airport.
0
Votes
jozane1
November 2, 2017|
AnswerShow all 5 answers
Response from Tonya I | Property representative |
Good afternoon Jozane1, We unfortunately do not allow pets currently; however, that is a topic on our radar. We have started discussions to determine if we will be doing that in the future. I apologize for the... More
0
Votes
Room Tips
"I have not stayed in a room with any issues. They are very nice."
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"Excellent shopping nearby"
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"great location for the price"
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"A shoppers paradise."
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