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All reviews train station front desk parking garage waffle maker stove top sq ft the bed was extremely comfortable service oriented living room large room convenient location checking in new york city inns ramps lobby nyc
Let me recount the ways our room was terrible. Not clean. Generally not clean in all the ways you might imagine; sofa bed mattress had a scary and large yellow-brown stain that we hope is from coffee; tub mysteriously backed up and then drained several...More
They allow pets in this building and there were two dogs barking all day. Called front desk, but the nothing happened with the barking. Super annoying. The amenities are okay. The location is good and close to places. Staff are nice, but they really need...More
Irving is always willing and able to accommodate in the best way he can, he always try to make you feel like you're home. Very comfortable and clean place. I would recommend this hotel to my family and friends. Rooms are clean.
It’s a perfectly normal adequate business class hotel. It’s clean, though they were in the process of clearing up a major flooding incident so I didn’t see it at its best. I’m not marking down for that though but for a couple of other things....More
Date of stay: September 2018
Response from KatarinaS1096, Front Office Manager at Residence Inn White Plains Westchester CountyResponded October 1, 2018
Thank you for staying with us at the Residence Inn White Plains and thank you for your feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations.
Thank you for...More
Stayed at this property due to most all others in the area sold out. Upon arrival the lobby and workout area (lower level)
Are under construction. Elevator takes a while due to a lot of floors it has to access. The room was large and...More