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Knights Inn Williamsville Buffalo Airport

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Knights Inn Williamsville Buffalo Airport
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651 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Saugerties, New York
2 reviews
Reviewed 20 October 2016

Visiting family in Bflo/Amherst area. Had coupon from Thruway booklet for $49.99/night. Used to be a Microtel and was OK so thought we'd try this even thought it was next to Thruway and lots of road noise. At check in rate was really $59.99. OK - we paid, drove around to entrace by our room. Noticed that landscaping was unkempt... More 

Helpful?
Thank lsbkai
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

All guest feedback is welcomed and we appreciate you notifying us about your recent experience. We apologize about the condition you found the hotel and your room upon your arrival. We will share your feedback with our staff in order to correct these issues moving forward. Again, we thank you for your feedback, and we hope that one day you... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

tl;dr This hotel should be condemned! My room was filthy - mystery pools of water (hopefully water) on the bathroom floor - grimey shower - hair all over the place - large holes in the wall - so many crumbs on the floor. Someone may have had an altercation with a bag of chips. All of these things I could... More 

Helpful?
1 Thank dyoung1268
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Thank you for taking some time to inform us about your recent stay at Knights Inn Williamsville. We are sorry to hear about the water on the floor as well as the other issues in your room. We will work on resolving these issues as best we can. More importantly, we are extremely concerned with your report of the mold... More 

Travellers are raving about these Williamsville hotels

Lyons, New York
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 October 2016

dirty rooms,sheets, doors dont lock management very condesending. blood on sheets no rollaways told toddler could sleep on the dirty floor for the night. front desk spent more time on cell phone than really talking to me. the ONLY pleasant experience was the 5am driver female who took us to airport, DO NOT STAY HERE!!!!!!!

Helpful?
Thank missy462
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Comments from our guests are extremely important to us. It saddens us to hear you were not treated with the service we expect from our staff. Your report of the behavior by our staff is concerning and will be addressed immediately. We appreciate you notifying us of this issue. We will use your comments as constructive feedback to make improvements... More 

Barrie, Canada
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 6 October 2016

We booked for 2 nights in October, and having stayed here 6 months ago, we assumed it should be about the same......we were wrong. The Pass Card Key would not work properly, and when we brought it to their attention, we were told that it would looked after first thing in the morning. When we got into the room, there... More 

Helpful?
1 Thank Snowcruiser54
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

We would like to thank you for coming back to stay with us again and taking the time to provide thorough feedback from your most recent stay. We are very sorry to hear that during your visit this time you found the condition of your room to be below your expectations and our standards. We will definitely be reviewing your... More 

Cypress, California
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 September 2016 via mobile

My room, while serviceable, was quite old and tired. Despite the no smoking indication the room reeked of stale tobacco smoke. And the A/C had a funny smell as well. The shower head was a flayer; high pressure and stinging. Something that's fine for a couple minutes but not the entire time. There were dead ants in the drawers. The... More 

Helpful?
Thank RocketRay
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Thank you for taking a moment to provide your valuable review. We are pleased to hear that you were happy with our location close to the airport. However, we apologize that you were not satisfied with other aspects of your stay. We will be sure to share your concerns with our staff to ensure future guests have a comfortable stay.... More 

Olean, New York
2 reviews
Reviewed 14 August 2016

There were spiders and ants in our room. The carpets in the rooms and hallway were filthy. There was mold in the shower. The toilet did not flush. There was hair on the toilet, sink and tub and the bathroom floor was dirty. The owner should be ashamed of this place. Looks great from the outside. Was previously a Microtel.... More 

Helpful?
Thank Kris C
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Kris, Guest feedback is always appreciated as it allows us to understand our guests' experience. Thank you for taking the time to share your comments with us. We will use your constructive report to continually improve upon our accommodations. Housekeeping will be addressed in regards to the standard of cleanliness you found in your room as we do not consider... More 

1 review
Reviewed 10 August 2016

This is very pathetic motel and once should not book this motel at all. No breakfast, reception no ready to answer your questions. No clean rooms, rooms are to small, no plugs for chargers. TV not working.

Helpful?
Thank SACHIN N
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Dear Sachin - Thank you for taking the time to leave feedback about your stay at our property. We work very hard to meet and exceed all of our guests' expectations and it sounds like we were not able to do that during your stay. We will be sharing your feedback with our entire staff and apologize that you felt... More 

NY
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 27 July 2016

I used this hotel as I book a ParkSleepFly offer and was the only one available for the day I was looking for. Oh boy..My reservation was wrong, I booked 2 rooms and they give me 1 room for the same price, which I need to argue a little with the receptionist until they found my reservation. The first room... More 

Helpful?
Thank candylove20
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Thank you for taking the time to share your feedback with us. We consider customer service a priority here and are deeply concerned by your report. We encourage guests to book directly through our website to avoid any confusion with reservations. We apologize that upon arrival, your rooms were not prepared accordingly. We are sorry you also experienced some issues... More 

Tampa, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2016

The hotel was a low cost 2 night alternative. What made this an unpleasant experience was the rudeness of the manage Kabal Virk. I tried to ask her a simple question about the "park and stay" offered at the property, She actually waved me off!! When I asked why she did that she left the front desk and went into... More 

Helpful?
1 Thank vinnyc233
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Dear Vinny, We thank you for staying with us and your feedback. Our staff at Knights Inn are one of our biggest assets and we all work very hard to ensure that we excel in customer service and enhancing the guest experience. We sincerely apologize that this was not the case when you checked into our hotel. We will be... More 

North Attleboro, Massachusetts, United States
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 July 2016

Stayed here on my trip home and boy, do yourself a favor... don't do it. I checked in and of course, my room was incorrect. I specified two double beds and they only had 1 queen. I get to the room and find it's the bare essentials. It was not really clean at all and when I went to turn... More 

Helpful?
Thank Wendy M
FrontDesk_GM, General Manager at Knights Inn Williamsville Buffalo Airport, responded to this review

Feedback from our guests is always appreciated and valued. Thank you for taking the time to share your thoughts. It saddens us to hear we were not able to meet your expectations. We consider cleanliness to be a priority and are disappointed to hear your report of our accommodations. We are happy to hear you discussed some of your issues... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking

Additional Information about Knights Inn Williamsville Buffalo Airport

Address: 50 Freeman Rd, Williamsville, NY 14221-7204 (Formerly Microtel Inn by Wyndham Williamsville/Buffalo Airport)
Region: United States > New York > Williamsville
Price Range: $73 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Knights Inn Williamsville Buffalo Airport 2*
Number of rooms: 86
Reservation Options:
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Also Known As:
Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area Hotel Williamsville
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Questions & Answers

Here's what travellers have asked, with answers from Knights Inn Williamsville Buffalo Airport staff and other travellers.
1 question
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Questions? Get answers from Knights Inn Williamsville Buffalo Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
  • Only three hangers, but plenty of asbestos
 of 5 bubbles dyoung1268, 18 Oct 2016 | Read review
“NO not here ever!!!”
 of 5 bubbles missy462, 9 Oct 2016 | Read review
“Rooms are very noisy, does not matter where you stay front or back.”
 of 5 bubbles Snowcruiser54, 6 Oct 2016 | Read review
“Dingy room, terrible wi-fi and terrible service. Skip it!”
 of 5 bubbles WendyM332, 4 Jul 2016 | Read review
“Staying near the rear of the motel ensures less noise from the Interstate”
 of 5 bubbles Snowcruiser54, 6 May 2016 | Read review
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