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4.0
#2 of 4 hotels in Woodside
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Welcome to the Holiday Inn Express and Suites Woodside. Our newly built hotel is conveniently located in one of the most diverse neighborhoods in NYC.
The Woodside neighborhood boasts a community representing over 40 countries and 30 different languages, and countless restaurants within walking distance, a true foodie's delight!
The Holiday Inn Express and Suites Woodside offers free high-speed Internet access and free computer services in the business center
Great for international travelers and vacationers, this Woodside, Queens hotel is conveniently located by a transportation hub, connecting you to airport shuttles to LaGuardia, public transportation, and the Long Island Railroad.
The Holiday Inn Express and Suites Woodside is the perfect choice for sports fans and event-goers, being one of the few hotels near Citi Field and the US Open Arena, Arthur Ashe Stadium.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn Express & Suites Woodside LaGuardia Airport
27 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We really enjoyed this hotel. A short walk to Woodside Cafe for very good food.
One problem we had was when we asked the front desk about parking out front will be unload our bags, they said it was OK. Weeks later we received an invoice for a NYC parking ticket for $157. The cops didn't even leave us a ticket on the car so we had no idea. Just beware.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is very new. My room was squeaky clean, although I reserved a king and was given two queen beds. The lighting in the bathroom is great; three options to choose from. The full hot breakfast was really good with several different options. The underground parking was very tight and hard to maneuver. I was charged $30 to park myself (which is not mentioned on the website) and so I had to pay it because I didn't arrange for anything else ahead of time for parking. If you have a larger vehicle you should avoid parking underground, unless you pay for valet.
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Date of stay: December 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While my wife and I were in Queens for a weekend last month, we lodged at the Holiday Inn Express Woodside, and we would recommend this hotel to others enthusiastically. Our room was comfortable, clean, and quiet. The fitness room was well equipped. The staff members were outstanding: kind and helpful. The included breakfast buffet offered a variety of good food and beverage options, and for other meals, a number of restaurants were within walking distance for us. Also walkable was the Woodside train station, which was useful to us, when we attended a family event on Long Island.
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Lights in fitness room switched off unexpectedly, while we were in the room: On a timer?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is relatively new and reflects that. The room was overall clean, (though the entryway floor was as sticky as a movie theatre floor). They will only clean your room after four nights, which made sense during COVID, but it seems we are beyond that point now. Breakfast was very good, and there was adequate seating, including a nice outdoor seating area for good weather. But if you happen to check in early, even if there are rooms ready, that will incur a fee. Their website indicates self-parking is $30, but I was charged $40, because I have an SUV...though it fits in the same spot a car does, and the website was mysteriously silent on the SUV fee. The website also notes a "complimentary local shuttle" but upon inquiry was told it only goes back and forth to LaGuardia, so given we had a few rooms of people going to a function a mile away, that seems a deceptive description. Also note that it is a pet friendly hotel, so hopefully you are not next door to an incessantly barking dog, as we were.
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Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Other at Holiday Inn Express & Suites Woodside LaGuardia Airport
Responded May 23, 2022
Dear rpandjm, Thank you for sharing your impressions of your recent stay with us, and for choosing our hotel for your visit in Woodside Queens. I am pleased that the cleanliness of our room and our breakfast met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comments about a barking dog next to your room. Please be assured that I will forward your comments to our team to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On December 28th our original flight from Portland, OR to NYC was canceled due to an unprecedented snow storm. We were rescheduled for another flight. Then our second flight got canceled. Finally, after spending many, many hours at the airport, we got on a plane with Delta Airlines that took us to JFK Airport. Delta provided us with vouchers to cover costs for eating, taxi cabs, and a hotel because we had missed our next flight.
The vouchers for food and cab fees we honored without a hitch. However, when we arrived after midnight at the Holiday Inn Express - Woodside - in Queens, NY, we encountered BIG problems. The young lady at the front desk was very professional; she had been instructed to tell all Delta Airline passengers, their vouchers would not be honored by Holiday Inn Express because Delta Airlines was very disorganized.
Four tired and distressed Delta passengers stood in the front lobby hearing the same message. We began texting and calling Delta. The wait times to get a Delta representative was up to four hours. We were all exhausted and not really prepared to deal with this kind of conflict.
I am a retired English teacher, and eventually my tired brain kicked into gear; I asked to speak with a manger. It was the Assistant Manager, Artem Volkov, who had impressed upon the young desk clerk she was NOT to honor Delta’s vouchers. So, I asked to speak with the General Manager, William Gibson. Neither one was available to assist us in this dilemma.
Eventually, I explained to the desk clerk that this really was an administrative issue between the Holiday Inn and Delta Airlines and NOT distressed and weary passengers from Delta. The young lady, unbeknownst to us travelers, sent an email to Delta. Within a few minutes she received an updated credit card that covered the cost of our overnight stays. It was then we were given permission to use our vouchers. We still, however, were required to pay a $50 deposit with our credit cards. We were guaranteed a return deposit if we did not damage the room.
By the time we got to our room it was 2:30 a.m. And it was necessary to get up at 4:45 a.m to catch our next flight.
The Holiday Inn room was very clean and the bed was comfortable. It is the Inn’s management that created extreme stress on weary passengers and even the young desk clerk. The managers at Holiday Inn in Queens should be ashamed of the chaos and stress they created. Their management techniques should be scrutinized by their superiors. Why did these two managers, Volkov and Gibson, not inform Delta of their new policy to no longer honor Delta vouchers? Had they done so, Delta, undoubtedly, would have sent us elsewhere.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from William Gibson, General Manager at Holiday Inn Express & Suites Woodside LaGuardia Airport
Responded Jan 13, 2022
Hi - I tried on several occasions to get in contact with you to discuss this situation. I know that we are in different time zones that made contacting each other a bit difficult. We pride ourselves here at this hotel in giving the best possible service. I am so sorry that your experience here started on a bad note. We did have some billing issues with the airlines which now are totally resolved. Again, I am sorry for the miscommunication, and I hope that when you are in this area again, you'd consider us.
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We chose this hotel because the Q60 bus line is across the street and takes you into the city for only $2.90 each way. We chose this hotel because it offered a free shuttle to and from the airport. We chose this hotel because it offered a complimentary breakfast buffet. **WARNING** Unfortunately, we waited at the airport for over an hour on the shuttle. We arrived at the hotel at 1:30pm and Rachel said we couldn't have our room until 3:00. Rachel offered to take our bags and told us to go on and enjoy our day so we caught the bus across the street and in exchange she gave us a ticket for our bags to be held safely until our return. This was a 2 night stay that had been booked months ago and the first night had already been charged on our credit card months ago. We arrived back shortly after midnight only to be told they gave our room to someone else and Unfortunately they were fully booked. We had been up since 4am, traveled to NYC and spent several hours walking around the city. We were exhausted and just wanted to go to bed. The hotel contacted Expedia where we booked the hotel and a couple hours later we were relocated to a hotel in Brooklyn. Our transportation was gone, both the bus and shuttle. The new hotels breakfast was $30.00 a person and no local stores nearby. I need to add that I had contacted the Holiday Inn on 3 different occasions confirming our reservations and up to just the very night before our arrival and we were indeed booked and confirmed. Needless to say we ran up quite an Uber expense getting to and back from the city and the airport that Expedia claims they will reimburse (I haven't gotten to that yet as I need my scanner to send in the receipts) This isn't even Expedia's fault. Holiday Inn had our reservations and took our bags and gave us a ticket confirmation. They literally gave our room away and all that came with it. I do nor recommend this hotel. They ruined our mini Christmas vacation to NYC without hesitation. We gave Rachel 2 backpacks and a large bag. In the large bag was my wireless earbuds and they are now gone. Avoid this hotel at all cost!!
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Date of stay: December 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express & Suites Woodside LaGuardia Airport
Responded Dec 28, 2023
Hi Theresa S, Thanks for your review about the Holiday Inn Express and Suites Woodside LaGuardia Airport. We value your business with us. Our guests can count on us to keep our hotels clean, the staff friendly, and everything in working order. I am sorry for what happened. I have shared your comments with the hotel management and sent you a private message to obtain additional details. Again, thanks for staying with us. We value your input and would love to make it up to you. Sincerely, Connie D Case Manager IHG Hotels & Resorts Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Two of us stayed here two nights to visit relatives. The garage is underneath the hotel and requires room key to enter. So it feels safe. Check-in is totally fast and easy. Building is new, has a gym and breakfast included. There is a courtyard area that is good for leisurely hang out. Washing machines are available to use. I like the walk-in shower without having to handle those shower curtain. The mini fridge is not cold enough to keep my ice packs. So, we asked front desk staff to put ice packs at their kitchen overnight. They are accomodative. We opt to ride subway going to Manhattan. The station is about 10 minutes by foot through quiet residential area.
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were pleasantly surprised at how spacious our suite is, given its location in NYC. We credit Rachel at the front desk for matching us with a room perfectly meeting our needs during our 4 night stay, primarily to attend the US Open quarter and semifinals (about 4 miles). Rachel welcomed us graciously as Platinum Elite members and took the time to explain the breakfast schedule and the elevator location. Although we did not attend breakfast during our stay, we did morning workouts. My wife and I were impressed with the state of the art elliptical and treadmill as well as the weights. The best fitness center I've experienced at this brand. Housekeeping was also impressive, new towels without requesting?! Yes, please. But above all, it is Rachel that continues to make our first stay in Queens enjoyable. Highly recommend, especially for competitive value.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Ask for higher floor, and take advantage of the fitness room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Such terrific people working here made our stay outstanding. Rachel at the front desk was professional, friendly and very willing to help when we had a couple of small issues. Her warmth, smile and her dedication to guest service were excellent. We'd also like to thank Alicia with the breakfast staff for her charming warm and helpfulness. She made certain each guest was treated well. Breakfast was also a very good surprise in terms of the quality and variety of items available. Really made us both think highly of this hotel.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Rooms away from Queens Blvd might be quieter. Breakfast is busy so arrive before 8:30 am if...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in this hotel for 4 nights during November. It is a very modern hotel with excellent amenities throughout. Staff are always on hand to help and advise. Our room was quiet, comfortable and relaxing. Cleanliness throughout the hotel is fantastic. The complementary breakfast is great, and the only downsight is that it is the same menu each day....variety would be good!
The hotel is located in a nice area of queens, with easy access to public transport.
I would thouroughly recommend this hotel and given the opportunity look forward to staying in this hotel again in the future.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No unfortunately it does not. The only airport it collects and drops passengers off to is leGuardia airport.
You have two options, catch a cab....which is approximately a half hour ride or the airtrain to jamaica station (the service runs frequantly 7 days a week), and then the subway to 61 street woodside station.....and from there its a 10 min walk or a short cab ride.
"Rooms away from Queens Blvd might be quieter. Breakfast is busy so arrive before 8:30 am if possible.
Rooms are clean and have both soft and firm pillows. "
There are more places to choose from in the Woodside area.
PRICE RANGE
C$283 - C$543 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Holiday Inn Express & Suites Woodside Queens NYC, an IHG hotel
LOCATION
United StatesNew YorkQueensWoodside
NUMBER OF ROOMS
135
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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