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All reviews room was clean free breakfast the breakfast area biscuits and gravy hot breakfast hotel staff sugar mountain grandfather mountain nice pool one night stay yogurt heated pool fries would stay again no elevator great place to stay ski trip
Everything was very good. I was pleasantly surprised by the accessibility of this room. The wheelchair accessible bathroom was really big. The staff were very nice and helpful. I gave it a 4 because the breakfast was just ok. Also, I could hear the neighbors...More
This is a really unique hotel in Banner Elk. It does need some updating and I am hopeful they'll get the updates done soon, so as not to let the refreshing nature of this hotel go away. There is a beautiful pool there, nice paths...More
Date of stay: July 2018
1 Thank Autumn H
Response from bwbannerelk, General Manager at Best Western Mountain Lodge at Banner ElkResponded August 2, 2018
Autumn, thanks for staying with us and for your feedback. Our porch and pool areas are definitely great places to kick back and relax after a fun day of exploring. I'm glad you were able to be here during the Grandfather Mountain Highland Games. What...More
This is a typical 1960's motel. Rooms are size wise OK, clean, bedding thin, heater works well. Breakfast has lots of choices. The hot items are OK. The staff is agreeable and responsive. The price is good except on the weekends during ski season then...More
Great location to stay when skiing Sugar/Beech. Very close to several good restaurants in Banner Elk. Breakfast isn't the greatest but it is OK. Room was very comfortable with very good beds. TV channel selection was good.
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This is our second time staying here, and plan to make it an annual stay. The hotel offers Christmas tree package that we take advantage of. The front desk clerk was very friendly and welcoming when we arrived, and our room was available immediately. The...More
Experience outstanding customer service and convenient access to the Blue Ridge Mountains, Lee's McRae College and more at this pet-friendly Banner Elk, North Carolina hotel. Welcome to the BEST WESTERN …MoreMountain Lodge at Banner Elk where guests will find friendly customer service, newly updated guest rooms and convenient access to a variety of Western North Carolina attractions. This Banner Elk area hotel boasts 100 spacious, well-appointed guest rooms featuring cable television and wireless high-speed Internet access. Hotel guests are welcome to take advantage of a variety of hotel amenities including an seasonal outdoor heated swimming pool, guest laundry, fitness center, picnic area, business services and meeting/banquet facilities accommodating up to 200 guests. The BEST WESTERN Mountain Lodge at Banner Elk is the only pet-friendly hotel in the area. Guests staying at this Blue Ridge Mountain hotel will have convenient access to a variety of outdoor activities including skiing and snowboarding at Sugar Mountain, hiking in the Blue Ridge Mountains, horseback riding and golfing. Families visiting the area will enjoy spending the day at the Orchards at Alta Pass or the Tweetsie Railroad Amusement Park. Grandfather Mountain, just nine miles from the hotel, provides scenic nature trails and ideal picnic areas. Less
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