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The Pinnacle Inn

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04/06/2017 05/06/2017
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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
NC
Reviewed 24 January 2013

We enjoyed our room and the pool, and the location can't be beat! However, the staff is very difficult to work with. I don't want to post her name, but the lady in reservations was always unhappy. I had to change our reservation, and she acted like it was a huge deal to change it. She charged me $50 to...

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4Thank Laura291
technogirltx, Guest Relations Manager at The Pinnacle Inn, responded to this review

This appears to be a huge communication error. It appears that you were wrongly charged a $50 cancellation fee by the "new employee" and this was removed by our manager. Our internet was down for 3 days (we are in the mountains and this does happen) so no emails could be sent to confirm the refunded amount. Our bookeeper comes...

Englewood, Florida
Reviewed 23 January 2013 via mobile

We stayed at Pinnacle Inn over a long weekend and it was great. Just a two minute drive to the slopes but right in the heart of Beech Mountain makes this place very easy. Our unit #2319 (they are all condo style rooms) was a 2 bedroom on the third story, with a view of Beech Mountain Slopes. The unit...

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Thank tgdelb
SC
Reviewed 6 January 2013

My husband and 2 children (13 & 9) and I spent a weekend here in Unit #2113. We had been here before but this was our first time in this unit. Compared to the others that we have stayed in this one was very updated and clean. Loved the updated appliances as well as the cleanliness of the condo. Very...

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2Thank Tbarb24
Charlotte, NC
Reviewed 6 January 2013

Each condo is individually decorated...this means some are nice and some aren't. The decor in ours is somewhat dated, but it is very comfortable/cozy. The electric baseboard and wall heaters made me a little nervous. Great view from our unit of Ski Beech. Don't expect to be staying at The Westin when you arrive...as long as you keep your expectations...

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1Thank Arby1028
Knoxville, Tennessee
Reviewed 30 December 2012

I needed a place no more than three hours away for a late December week-end. Pinnacle had vacancies with plenty of options you can view on line. Stayed in Unit #1114 which was well-equipped and warm and toasty. Had difficulty starting fire in fireplace; wireless internet was very spotty. Staff, however, were friendly and accomodating. Firewood is available in rental...

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Thank capitalistroader
Thomasville, North Carolina
Reviewed 9 December 2012

I have stayed here several times over the last few years. I've seen this place go down hill and more recently start coming back. The prices are very reasonable and most of the time they have vacancies. If you are looking for a last minute getaway, this isn't a bad place to stay. The rooms are clean and the staff...

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1Thank CarolinaMiniPin
technogirltx, Public Relations Manager at The Pinnacle Inn, responded to this review

We are so glad you enjoyed your visit to our property. Our condos are each individually owned, and hence they are updated and decorated individually by each owner. Some are more updated than others. Each rental unit is listed on our website, complete with photos so you can pick and choose a condo, based on your individual taste. Of course,...

Lebanon, Tennessee, United States
Reviewed 17 October 2012

We stayed for a week in Ski Suite 1305, the unit is perfect. It has been remodeled and has all the comforts of home in just 300 sq ft. The grounds are beautiful, the pool and hot tub areas are clean and inviting. The location is beautiful and convenient to all area attractions. You are on top of a HIGH...

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1Thank Michael C
Winston Salem, North Carolina
Reviewed 26 September 2012

One recent review put on here it is old and run down. Well, the location of the Pinnacle is high on Beech and exposed to the weather so one would expect the outside paint to be a bit chipped and some wear and tear here and there. But the individually owned units, if you do your homework, are very nice...

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2Thank Don49680
Clemmons, North Carolina
Reviewed 4 September 2012

We stayed in unit 3120 for Labor Day Weekend. The complex is in a great location, on top of Beech Mountain. There are many things to do on the grounds, including a playground, tennis courts, shuffle board, putt-putt, and hiking trails. The complex itself is in pretty bad shape. Peeling paint, rust, and mildew all over the outside. We were...

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1Thank lisacraig615
technogirltx, Manager at The Pinnacle Inn, responded to this review

We are sorry you didn't enjoy your stay at our property. Had you called the front desk we would have been happy to have moved you to a unit of your choice. We could have addressed of your issues and made your stay much more enjoyable. We are aware of the issues with the paint and are addressing them. It...

Greenville, North Carolina
Reviewed 20 August 2012

This unit 2111 at The Pinnacle was beautiful, with every amenity you could want. We figured you could see the great scenery outside all day, let's opt for the comfortable inside, rather than the view. good choice here! From the granite counters and brand new appliances to the comfy couches and flat screen tvs, this place was nice! The view...

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Thank TravelingSportsMom

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The Pinnacle Inn Resort is centered in the northwestern part of North Carolina in the beautiful High Country area. Located in eastern America's highest resort community, Beech Mountain, with unparalleled scenery and abundance of activities make for an exceptional vacation experience. The Pinnacle Inn Resort is a year round resort property with suites as well as one and two bedroom condominiums. All are complete with full kitchens, cozy living rooms, fireplaces, cable TV, and telephone (some with washer/dryer). All of our condominiums are privately owned so they are individual in taste and style. Our All Seasons Center offers an indoor heated pool, two indoor hot tubs, steam room, dry sauna, exercise room, recreation area (including ping pong, pool table, electronic games and more). For your convenience we also have an on-site laundry room. On our spacious grounds are two tennis courts, miniature golf, shuffleboard and playground. For small business meetings, retreats or groups we have a centrally located meeting room and we can provide fax and copy services. ... more   less 

Additional Information about The Pinnacle Inn

Address: 301 Pinnacle Inn Rd, Beech Mountain, NC 28604-7478
Region: United States > North Carolina > North Carolina Mountains > Beech Mountain
Price Range: $88 - $263 (Based on Average Rates for a Standard Room)
Number of rooms: 242
Also Known As:
The Pinnacle Hotel Beech Mountain
Pinnacle Hotel Beech Mountain
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Questions & Answers

Here's what travellers have asked, with answers from The Pinnacle Inn staff and other travellers.
2 questions
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Largo, Florida, United States
over a year ago

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Questions? Get answers from The Pinnacle Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“no elevators and condos are on 3 levels. quiet hrs 11p-7a mtn views and ski beech views ; view condos online first quiet haven”
mercyangel_12, 31 Jan 2017 | Read review
“call Staff for help!”
natashaclawson, 27 Jan 2017 | Read review
“Ask for a balcony on the 2nd or 3rd floor. Ask about the decor!”
DaveELyons, 20 Aug 2016 | Read review
“I didn't notice a difference in pricing between renovated units and non-renovated units, so go with renovated!”
JenniferOfWilmington, 14 Jun 2016 | Read review
“Since these are condos we have never had a problem with noise or any problems at all.”
642marthap, 19 May 2016 | Read review
5 of 5