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Extended Stay America - Raleigh - Cary - Harrison Ave.

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Traveller (21)
Room & Suite (27)
Dining (1)
Overview
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600 Weston Pkwy, Cary, NC 27513-2483 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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Reviews (85)
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83 results
Traveller rating
38
7
6
14
18
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LanguageEnglish
38
7
6
14
18
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1 - 5 of 83 reviews
Reviewed 4 weeks ago via mobile

I stayed for 2 weeks and wanted to extend my stay. They said I have to check out because other people will be checking in. This is after I was told by the Manager that it would be no problem for me to do the...More

Thank Mala952
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 4 weeks ago

Thanks for choosing us. We offer our sincere apologies for the cleanliness issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to...More

Hotel's Favourite
Reviewed March 4, 2018 via mobile

I had the good fortune to select this property for my family when they travel to the Research Triangle area. We had a large group and rented several suites. Everyone in our group commented about the professionalism of the staff and the impeccable cleanliness. One...More

Thank Kelly J
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded March 5, 2018

Kelly, thanks for recommending Extended Stay America and for the feedback. We are delighted to read you received an excellent service from our staff and that you were impressed with our clean facilities. Your praises have been shared with the entire team for exceeding your...More

Reviewed September 1, 2018 via mobile

Would not recommend..... Check in receptionist friendly, but uniform shirt stained and dirty. Front desk personnel are not always available and are replaced by a sign and bell. Booked through Priceline, required To put credit cad deposit for $100 at check in. Priceline rated as...More

Thank bigkcitrus
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded September 1, 2018

It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More

Reviewed August 12, 2018 via mobile

This extended stay America is the worst and horrible.very poor maintenance. Stinking smell, horrible carpets, worst towels etc. I stayed in other extended stay America hotels. I never had this kind of experience.More

Thank Sundar Lal C
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded August 13, 2018

Please accept our apologies for the issues you experienced in your room. We take great pride in the service, cleanliness and maintenance of our hotel, and we are sorry we fell short in your case. Rest assured, your feedback has been shared with the concerned...More

Reviewed July 26, 2018 via mobile

This review is intended to give attention to the wonderful service we received by the staff that welcomed us at the beginning of my family's stay, including Keisha, Vernard and Ernestine, who were all very pleasant to work with.More

Thank 1wmw
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded July 27, 2018

Thank you for sharing your gracious feedback about the outstanding service you received from Keisha, Vernard, and Ernestine. Reviews like yours mean the world to our associates, and we will share your compliments with them. It was a pleasure having you as our guest, and...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Laundry Service
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
72
Price range
US$72 - US$94 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus - Raleigh/Cary
Location
United States > North Carolina > Cary
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms
Number of rooms
72
Price range
US$72 - US$94 (Based on Average Rates for a Standard Room)
Formerly known as
Studio Plus - Raleigh/Cary
Location
United States > North Carolina > Cary
Photos
Traveller (21)
Room & Suite (27)
Dining (1)
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Questions & Answers
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Lynne M
August 28, 2017|
Answer
Response from Mala952 | Reviewed this property |
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Votes
Room Tips
"No elevator - stairs required for all rooms; first floor is actually in the basement"
Beachtransplant2017
Feb. 28, 2018
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"Free wifi is slow, the enhanced wifi costs, but no one could answer how long the charge was for and exactly..."
oconnhill
Feb. 5, 2018
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"Ask about wifi. I am just using wifi on my phone. I did not want another encounter"
Luc870
Jan. 19, 2016
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"2nd Floor since hotel has no elevator"
37brandyf
Jul. 19, 2015
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