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Homewood Suites by Hilton Raleigh/Cary

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#8 of 22 Hotels in Cary
Certificate of Excellence
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445 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Raleigh/Cary
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Showing 435: English reviews
Loughborough, United Kingdom
Reviewed 10 April 2016

Had a 11 day business stay in March/April, suite was spacious but very dark, lighting was not well postioned and really needs updating, no power points near bed either Staff faily frendly, Travis was great, he sorted my washing out when the laundrette machines were out of action, which was disappointing as i could not gett all my clothers washed...

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Helpful?
Thank 284dipakm
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Dipak M, Thank you for staying with us. Our newly renovated rooms now offer more lighting and electrical ports on top of the nightstand. I am also happy to report that our TV channels are being upgraded in a few weeks and will offer more HD selections for our guests. I am glad Travis was able to assist you...

Cary, United States
Reviewed 10 April 2016

I had a decent experience at this hotel. The breakfast and happy hours were generously long and had good offerings. The wait staff were very genial. The rooms were average, I got a room that had not been remodeled and it was in need of it. The air quality in the room was poor leading to a poor sleep at...

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Helpful?
Thank Davis S
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Davis, Thank you for your honest opinion of our hotel. I can happily report that all rooms are now fully renovated for our guests. I am sorry you did not get to experience our renovated rooms and hope you will give us another opportunity in the future. Kind Regards, Kevin Rooney General Manager

Saint Louis, Missouri
Reviewed 6 April 2016

Beautiful hotel with great breakfast. The cleaning staff did not do anything and the front desk did not take complaint seriously. The room was clean but not restocked each day. Supplies (towels,soap) were limited.

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Helpful?
Thank michaelsR1630CK
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Michael, I am so sorry that our housekeeping staff failed to re-stock your supplies daily as they are trained to do. We will use this opportunity to coach and counsel our team to ensure that complaints are handled appropriately and timely in the future. I hope you will give us the opportunity to make this up to you in...

Reviewed 6 April 2016

Perfect for everyone to gather before wedding and just across the street. Had breakfast together before everyone hit the road the next morning. Was perfect for a family get together and with a tavern within walking distance for the young folks the night before we left.

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Helpful?
Thank 171janel
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Janel, Thank you for the 5 star review of our hotel. I am glad to hear that you were able to spend time with your friends and family and enjoy the local restaurants and bars which are within walking distance to our hotel. We look forward to seeing you in the future. Kind Regards, Kevin Rooney General Manager

Saint Louis, Missouri
Reviewed 5 April 2016

This is a nice property. It is in an area where there are walking trails in a.nice office park area. The staff was excellent - especially the breakfast staff. There was some construction in progress but they did a good job of keeping the noise down.

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Helpful?
Thank Rick D
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Rick, Thank you for your five star review of our Homewood Suites. I am glad to hear you enjoyed our staff and breakfast during your visit and that the renovation wasn't loud. We hope to see you again soon. Kind Regards, Kevin Rooney General Manager

Metuchen, New Jersey
Reviewed 5 April 2016

We saw this hotel had mixed reviews before we booked and we were warned via their website that renovations would be happening during our stay. This was the location we needed so we took the chance and I'm glad we did. Our room was one of the newly renovated suites, everything clean upon entry. Room was made up every day...

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Helpful?
Thank RoadTripNJ429
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear RoadTripNJ, Thank you so much for reviewing our hotel and for your positive feedback on your experience. I am glad you took the time to voice your opinions and your experience was pleasant. I am glad you didn't experience any renovation noise as we continue to improve our hotel and facilities including a new basketball goal. I hope to...

Reviewed 28 March 2016 via mobile

Called front desk several times complaining about the noise and they did nothing about it. The elevator is about to collapse. Not too many options for breakfast. My room had gray hairs all over. I haven't stayed there before and not planning to come back ever again. For almost the same price you can stay at the Hilton garden inn...

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Helpful?
Thank felipe r
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Felipe, Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel. I appreciate your taking the time in writing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. The Homewood Suites is committed to providing our guest with the highest quality...

Warrenton, Virginia
Reviewed 28 March 2016 via mobile

We stayed here during a college visit to NC State and UNC. Perfect location to visit both schools. We needed a 2 bedroom suite and our room was clean, comfortable and very affordable! Nice staff and breakfast. Will definitely stay here again during round 2 visits and hopefully football and basketball games!!

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Helpful?
Thank kristinm375
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Kristin, Thank you for your wonderful review during your college visit to the area. We hope to see you again soon in our remodeled hotel. Kind Regards, Kevin Rooney General Manager

Seattle, WA
Reviewed 21 March 2016

We planned our trip to the Raleigh area months in advance, for a family event, and booked at the Homewood Suites. Before the hot water went out, (something that has lasted 5 days and counting, as I write this) we were disappointed with our stay. The room was spacious for three people, however, there were several issues that made comfort...

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Helpful?
Thank DQL
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear DQL, Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel in regards to the hot water issue and smell of your room. I appreciate your taking the time in writing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. Not...

New York City, New York
Reviewed 21 March 2016 via mobile

I'm pretty low maintenance when it comes to hotel rooms...my top three things: comfortable bed, clean, hot water/comfortable shower. This Homewood Suites did not deliver. First of all, there was no hot water during my stay. There was some sort of issue that they were trying to resolve, but it took close to 2 days to fix. When you're on...

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Helpful?
Thank kukiimnzta
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Kukimnzta, Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel. I appreciate your taking the time in writing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. The hot water issue was unexpected and we were told by the plumbers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Raleigh/Cary

Address: 100 Macalyson Ct, Cary, NC 27511-7912
Region: United States > North Carolina > Cary
Price Range: $121 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Raleigh/Cary 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Raleigh/Cary Hotel Cary
Homewood Suites Raleigh Cary
Homewood Suites Cary
Homewood Cary
Hilton Cary
Cary Hilton
Cary Homewood Suites
Hotel Style:
#4 Family Hotel in Cary
#8 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Raleigh/Cary staff and other travellers.
4 questions
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New York City, New York
3 months ago
Wayne
over a year ago
Alexandria, Louisiana
over a year ago
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Raleigh/Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front of the hotel are quieter, the back side can hear traffic and delivery trucks.”
 of 5 bubbles nollaftc, 27 Nov 2016 | Read review
“Floors higher up have better views”
 of 5 bubbles 890randyw, 27 Nov 2016 | Read review
“King room is very small with little room to work.”
 of 5 bubbles AaronG662, 21 Nov 2016 | Read review
“It's best to stay as far away from the lobby as possible as people tend to gather there for breakfast and late at night (after weddings..)”
 of 5 bubbles julierae9, 12 Nov 2016 | Read review
“Ask for a room in the front, and in the section that has been renovated. The section in back is loud and our room really needed updating!”
  • As you can see, the quilted part barely reaches the edge of the bed! The rest is just a skirt.
 of 5 bubbles DQL, 21 Mar 2016 | Read review
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