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Homewood Suites by Hilton Raleigh/Cary

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#7 of 22 Hotels in Cary
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Homewood Suites by Hilton Raleigh\/Cary
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496 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Port Saint Lucie, United States
Reviewed 16 March 2017

Homewood Suite was very clean. I had a good experience with the staff, and the breakfast was very good. I recommend that everyone try Homewood Suits. The kitchen staff was very friendly and was willing to assist you if you needed anything.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank vernonw455
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Vernon, Thank you so much for staying with us and for your 5 star review of your experience. I'm glad our kitchen staff took care of you during your stay and you enjoyed our complimentary hot breakfast. I look forward to your return visit. Kind Regards, Kevin Rooney General Manager

Cary, North Carolina
Reviewed 15 March 2017

Spencer Rivers was an awesome check in hostess!! She was extremely helpful and most courteous! Thank you very much for all your help! Hope to stay there again soon!!! Our group looks forward to our next Craftcation!! :-)

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank carolcB998AM
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Carol, I'm so happy to hear that Spencer took great care of you and your group during your stay with us. We can't wait to hos your next Craftcation. Kind Regards, Kevin Rooney General Manager

Raleigh, North Carolina
Reviewed 10 March 2017 via mobile

The hotel is nicely located at the intersection of US1 and NC64, which gives easy access to virtually anywhere one would need to go here. Our room was a king suite, equipped with a separate main room, bedroom and kitchenette. It was comfortable and nicely decorated, though a bit dated. The staff were all friendly and helpful. The cleaning service...

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Helpful?
Thank BeachcombersNC
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear BeachcombersNC, Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel. I appreciate your taking the time in writing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. The Homewood Suites is committed to providing our guest with the highest quality...

Cary, United States
Reviewed 9 March 2017

I love the location in the woods of this hotel. This time there were a few mixups reserving this room.. It was quite high in price.. and used lots of my points. The bath tub was drain was clogged up ... Had some issues signing into internet..

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 128elizabethz
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Elizabeth, Thank you so much for staying with us and taking the time to write a review of your experience. I do apologize that you had issues during your stay and appreciate you making us aware of them so we can correct them. I hope you will give us another opportunity in the future. Kind Regards, Kevin Rooney General...

Brandon, Florida
Reviewed 8 March 2017

We returned to this property because of the great experience we had their last year. But unfortunately the cost cutting was quite obvious. Staff was noticeably less, but the most noticeable change was in the quality of breakfast menu. Everything was prepackaged and of the quality you would find at the lower cost properties. Staff was friendly but did not...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Gregory N
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Gregory, Thank you for staying with us and for taking the time to write a review of your experience. I do apologize that you had issues during your stay and the quality of breakfast was not up to par. I have been working daily with my F&B team and creating new menus to ensure the quality is improved. I...

Reviewed 5 March 2017

This was a great hotel. It was very clean. The staff was friendly.The breakfast was good and they had a very nice spacious area where you could eat. We will definitely stay here again next time we are in Cary.

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Helpful?
Thank Louise C
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Louise, Thank you for the 5 star review. I'm glad you enjoyed your stay and that our friendly staff and breakfast met your expectations. I look forward to your return visit. Kind Regards, Kevin Rooney General Manager

Buxton, North Carolina
Reviewed 23 February 2017 via mobile

Tired and drained I checked in and was completely cheered up by this hotel! Jessie waited on me when I checked in she was very knowledgeable and answered all my questions, she also let me know about the hotels amenities and gave me an upgrade for my room. i've been coming to Carrie for the last 8 years and I...

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Helpful?
Thank Kristen P
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Kristen P, I'm so glad to hear that Jessie was able to make you feel at home. At Homewood Suites Cary we pride ourselves on amazing customer service. We look forward to your return to our hotel when visiting Cary again. Kind Regards, Kevin Rooney General Manager

Fayetteville, United States
Reviewed 20 February 2017

Great location, accommodations and staff. Free breakfast is actually good. Newly remodeled, with comfortable and sparkling clean suites. Everything works in the kitchen where one has everything needed to prepare a simple meal. Public spaces are fresh and inviting. This Homewood location has a lobby/dining area with a huge fireplace that, in winter months, has a roaring fire that invites...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Mike D
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Mike D, Thanks for allowing us to exceed your expectations. I'm glad you were able to enjoy our complimentary breakfast as well as our freshly renovated rooms and lobby. Our lobby fireplace as well as outdoor fireplace are inviting. We look forward to your return visit. Kind Regards, Kevin Rooney General Manager

Roanoke, United States
Reviewed 16 February 2017

Location is easy to access but out of the main stream of things. The facility is up to date and clean. Great overall experience. The only thing I didn't care for was the fact the charged you when you checked in not when you check out like they day they will and they charge you a $60.00 fee they don't...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Erin P
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Erin P, Thank you for staying with us and for your 4 star review of your experience at our hotel. I'm glad your overall experience was great. I do apologize that your credit card was authorized during check in. The system is set up to estimate room and taxes plus incidentals which often authorizes an additional percentage per night...

Charlotte, North Carolina
Reviewed 14 February 2017

Hotel was convenient to family. Room was good size and very clean. We used the sofa bed and it was very comfortable to sleep on. Quiet location even though there were two tournaments in town and hotel was full.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Shere1
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Shere, Thanks so much for taking the time to write a 5 star review of your experience at our hotel. We look forward to your return visit. Kind Regards, Kevin Rooney General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Raleigh/Cary

Address: 100 MacAlyson Court, Cary, NC 27511
Region: United States > North Carolina > Cary
Price Range: $120 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Raleigh/Cary 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Raleigh/Cary Hotel Cary
Homewood Suites Raleigh Cary
Homewood Suites Cary
Homewood Cary
Hilton Cary
Cary Hilton
Cary Homewood Suites
Hotel Style:
#4 Family Hotel in Cary
#8 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Raleigh/Cary staff and other travellers.
4 questions
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New York City, New York
7 months ago
Wayne
over a year ago
Alexandria, Louisiana
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Homewood Suites by Hilton Raleigh/Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay in room 316!”
  • Bathroom outlet was tilted and loose/plugs would fall out
  • Only mirror in whole suite.
  • Rust from fixed toward wall shower head.
  • Closer view of rust.
  • Room door had to be pushed/pulled to close it.
  • Closet with loud, continuous fan noise.
ginn341, 19 Apr 2017 | Read review
“Large room for a great price!”
reddglenna, 31 Jan 2017 | Read review
“Rooms on the front of the hotel are quieter, the back side can hear traffic and delivery trucks.”
nollaftc, 27 Nov 2016 | Read review
“Floors higher up have better views”
890randyw, 27 Nov 2016 | Read review
“King room is very small with little room to work.”
AaronG662, 21 Nov 2016 | Read review
5 of 5