We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Visit hotel website
Traveller (123)
Room & Suite (49)
Dining (21)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Undergoing a multi-million dollar renovation! Just minutes from Research Triangle Park (RTP) and Raleigh Durham International Airport in Cary, North Carolina, the Embassy Suites Raleigh-Durham/Research Triangle hotel is perfectly situated for business guests. Raleigh attractions are also close by. Catch a Carolina Hurricanes game at the PNC Center or indulge in a unique shopping experience at Cameron Village. Guests at this hotel in Cary, NC can select either king or two bedded, two-room suites. Suites offer the space and freedom of separate bedroom and living rooms, with wireless high-speed internet access and other premier amenities. Relax with your favorite movie on the 37-inch flat-screen HDTV, or enjoy in-suite cooking with your own refrigerator and microwave oven.
Read more
Property amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free Internet
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
40Car recommended
Grade: 40 out of 100
21Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
Reviews & more
1,124Reviews
182Photos
9Q+A
100Room tips
Traveller rating
  • 626
  • 283
  • 112
  • 70
  • 33
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Under construction avoid at all cost, noisy. Slow checking in & out.Old rooms & not all elevators workingHilton needs to do a better job when people making reservations ahead of time & requesting things that are important to them.
Read more
Review collected in partnership with Embassy Suites Hotels
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Responded yesterday
Dear cyclefuller, Thank you for taking the time to share your experience about your recent stay at our hotel. We are sorry you were disappointed in our service and your guest room. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. I see where we have been in contact thru SALT in order to address your concerns. Thank you for staying with us and we hope we will be able to regain your trust after our renovations are completed. Sincerely, Bill McCallen General Manager
Read more
Hotel's Favourite
Recently stayed here twice for business. First time in the older rooms, which are still very nice, and then in a newly renovated suite which was excellent. This is full service hotel in the traditional Embassy Suites layout with the huge interior courtyard that boasts loads of
Read more
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Responded Dec. 13, 2018
Dear CD R, Very happy you enjoyed the hotel and the staff. We are very pleased we are being renovated and especially look forward to the finished product. We appreciate your loyalty and patience thru this process and thank you for staying with us. Sincerely, Bill McCallen General Manager
Read more
Beautiful ambience of the hotel especially the dining area and bar. Good choice of breakfast and evening reception. Helpful and friendly staff. The water fountain concept made it peaceful to just sit there and relax.
Read more
Review collected in partnership with Embassy Suites Hotels
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Responded 4 days ago
Dear Getaway25573636140, Thank you for the awesome review and rating! We appreciate you staying with us and for taking the time to share your comments. Sincerely, Bill McCallen General Manager
Read more
The staff are very friendly. The rooms are large and clean. And between the free full breakfast buffet (and made-to-order omelettes) and the happy hour in the evenings, you get your money's worth here in a way you don't at most hotels.
Read more
Review collected in partnership with Embassy Suites Hotels
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Responded 5 days ago
Dear Coastal012, Thank you for taking the time to share your comments. We greatly appreciate you staying with us! We are pleased you enjoyed the services and welcome you back anytime travel brings you to the area. Sincerely, Bill McCallen General Manager
Read more
This hotel is under major renoavations that WILL inconvenience any guests. They do not warn guests when booking and do not lower rates to compensate for the inconvenience. There are too many convenient properties as options. The newly renovated rooms are up to Embassy Suites
Read more
Review collected in partnership with Embassy Suites Hotels
Response from EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Responded 2 weeks ago
Dear th0masfh, Thank you for taking the time to share your comments. We will certainly take them into consideration as we are always looking to improve. We certainly hope you will enjoy the renovations once completed and we will continue to try and provide a very clean and welcoming hotel through out the process. Thanks you for staying with us. Sincerely, Bill McCallen General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Embassy Suites by Hilton Raleigh - Durham/Research Triangle
PreviousNext
12345610
I was at this hotel just about a month ago for a family reunion with 150-200 and we were pleased with the accommodations and service. They prepared an elegant banquet buffet style and the selections were delicious and plentiful. I recommend it.
1 vote
Show all answers
Embassy Suites does a pretty good job of making their properties comparable so I don't think there is a discernible difference. As for the traffic it really depends on where your planning on being most days. I was traveling up to Davis drive every morning and I-40 was ok but getting back to the hotel was pretty bad in the afternoon. I would make a decision based on where you plan on needing to be every day because in that area you will experience delays.
2 votes
Show all answers
Dear jthom921, Our shuttle is an airport shuttle with transportation to and from airport on the hour and half hour. As it needs to be available for its primary purpose we are not able to offer shuttle service to Prestonwood CC. Bill McCallen General Manager
2 votes
Show all answers
How long is your pool please? I like to swim in the mornings, what time does it open? Thanks
Pool (heated) was long enough to do laps in. I don't recall the time it opened but was pretty empty in the early morning and at times I had the pool to myself during the afternoon to do laps. Pool was crowded towards the evening hours. Also, had a hot tub.
1 vote
Show all answers
What are the hours for the pool? Is there a hot tub?
Yes there is a hot tub. And a sauna. Same hours as the pool. Same location.
0 votes
Show all answers
PreviousNext
12
"All rooms are great, just pick one...no kidding."
"Couldn't smell anything that lead me to believe that my Non Smoking room was ever smoked in!"
"Find a different hotel"
"The 8th Floor where I stayed was considered the Premium Floor. All area was quiet."
"My only suggestion is a high floor. The breakfast area is noisy, but that is only in the morning."
PreviousNext
12345620
PRICE RANGE
US$151 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites carycary embassy suites
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
273
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing