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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

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#5 of 22 Hotels in Cary
Certificate of Excellence
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Embassy Suites by Hilton Raleigh - Durham\/Research Triangle
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878 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Raleigh - Durham/Research Triangle
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Showing 865: English reviews
Lanham, Maryland
Reviewed 13 November 2016

The hotel was nice but could use more options for the breakfast and more availability for higher floor rooms available for gold and diamond members. Along with acknowledging you as a gold and diamond member and having your goody complimentary bags prepared before arrival.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tanishab681
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear tanishab681, Thank you for taking the time to share your comments about your recent stay with us. I appreciate the comments as it provides us with an oppurtunity to improve and provide a higher caliber of service to all our guests. We will certainly use your suggestions as input to help the process. We certainly appreciate your loyalty as...

Annapolis, Maryland
Reviewed 13 November 2016

The hotel is well appointed. The rooms are very clean. The amenities are great for families. We each had a room with a television. The fridge and microwave were a great convenience. The kids loves the playing in the pool for hours prior to our family function. The gym was also nicely appointed and enjoyed by the adults.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 544kamm
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear 544kamm, Thank you very much for taking the time to share your comments about your recent stay with us. We are very pleased that you enjoyed your stay and hope you will stay with us again if travel brings you to the area. Sincerely, Bill McCallen General Manager

Charleston, South Carolina
Reviewed 9 November 2016

The hotel is a good value. Look around for pricing. The rooms decor is a little dated but very clean and convenient. The indoor pool was a fun amenity for our family. The suites are roomy and. Omfortable. I would stay again with no hesitation. Breakfast was very good .

Review collected in partnership with Embassy Suites Hotels
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Thank emdek
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Emdek, We are very pleased that you enjoyed your stay with us. The staff is very prideful in trying to provide a safe, clean and friendly environment for all our guests. We hope that we will be undergoing a renovation soon and the our datedness will be corrected. Thank you for taking the time to share your comments and...

Raleigh, North Carolina
Reviewed 7 November 2016

This past weekend my daughter, a few of her friends and myself stayed at the Embassy Suites to celebrate her birthday. The hotel was absolutely beautiful and the entire staff was awesome! The hotel was completely booked all weekend and very crowded yet the staff still made us feel special. They catered to every need and never made us feel...

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Helpful?
Thank tnikole2005
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Tnikole2005, Thank you for the kind comments about your recent stay. I wish your daughter a very Happy Birthday and a year of great success. We appreciate you staying with us and pleased that you found the hotel and the staff to your liking! Sincerely, Bill McCallen General Manager

Saint Louis, Missouri
Reviewed 6 November 2016 via mobile

In town to see VTech play Duke and stayed here since it was the team hotel. Standard excellent Embassy amenities - free breakfast and cocktail hour- full service bar and Restaraunt as well. Very Quiet rooms! Free shuttle which was perfect for airport transportation. Close to upscale eating places and convenient to get to Duke game.

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Helpful?
Thank Pam P
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Pam P, First congratulations on VT's Win! We are happy that you choose to stay with us in addition to the team. Thank you for taking the time to share your comments. I hope that you will consider staying with us in the future if travel brings you to the area. Sincerely, Bill McCallen General Manager

New Jersey
Reviewed 4 November 2016

Diamond member. Stayed here a night for a business meeting nearby. Same amenities as other Embassy Suites elsewhere. I noticed that the living room did not have a work desk; typically I like to get some work done with my laptop in the living room, but since there was only a table lamp desk I had to use the small...

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Helpful?
Thank ydrone
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear ydrone, Thank you for staying with us and for taking the time to share your comments. Thank you for being a HHonors Diamond member and we greatly appreciate your loyalty. I hope that after we complete our anticipated renovations that you enjoy our property even more! Sincerely, Bill McCallen General Manager

Reviewed 2 November 2016 via mobile

I got here late at night, the front desk staff was very accommodating and insightful and gave me great info about the hotel and shuttle service they offer. I had a fairly large suite which has a living area with a round dining table and kitchenette and then the bedroom. Although it was very spacious and everything you need is...

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Helpful?
Thank Jenny B
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Jenny B, Thank you for taking the time to share your comments and for choosing to stay with us. We are glad that you enjoyed your stay overall. We hope that if travels bring you to area again that you will stay with us again. Regards, Bill McCallen General Manager

Sao Paulo, SP
Reviewed 2 November 2016 via mobile

It's a really nice hotel I spent a week due an event in sas. The rooms are huge the break fast have many options and the restaurant have a good food too and the price is OK. They have a pool and gym that you can use included in the price.

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Helpful?
Thank Marcelo C
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Marcelo C, Thank you for taking the time to share your comments about your recent stay with us. We are very happy that you enjoyed the large Suites, Cooked to order Breakfast as well as the quality of our Culinary in the Restaurant. We greatly appreciate you staying with us and hope you will again. Sincerely, Bill McCallen General...

Birmingham, United States
Reviewed 31 October 2016

The shower was dirty. They fixed the microwave upon my request. Broken fridge. Housekeeping staff doesn't understand English. Mattress and pillows were horrible. Too many things gone wrong to site. The did not have the staff to support the guests.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Cherry P
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Cherry P, Thank you for taking the time to share your comments about your recent stay. I am very sorry that you did not enjoy your stay with us. We will certainly look into your comments and see if we can make improvements to eliminate the issue for all of our future guests. I hope that we will have...

Farmington, United States
Reviewed 31 October 2016

Perfect location near the airport with free shuttle service, free breakfast buffet, free evening reception, plus pool/hot tub and more. Loved the suite with living room separate from bedroom. You get a lot of extras for the price you'd pay anyway.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Leah B
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Leah B, Thank you for taking the time to share your wonderful comments about your recent stay. We are so happy that you were able to stay with us and that you thoroughly enjoyed the hotel. The full cooked to order buffet and managers reception are two key points for our brand and we are very happy you enjoyed...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Region: United States > North Carolina > Cary
Price Range: $204 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Durham/Research Triangle 3.5*
Number of rooms: 273
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Hotel Style:
#2 Romantic Hotel in Cary
#3 Family Hotel in Cary
#7 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and other travellers.
7 questions
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Warwick, United Kingdom
South Orange, New Jersey, United States
Raleigh, North Carolina
over a year ago
Wilmington, North Carolina
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor premium rooms are awesome.”
143MichaelG143, 25 Feb 2017 | Read review
“Chose the higher floors for a quieter stay.”
822tracyt, 15 Feb 2017 | Read review
“Higher floors are very quiet”
vricherson, 14 Feb 2017 | Read review
“I prefer rooms on the higher levels since the rooms overlook the main atrium”
TarheelZee, 18 Dec 2016 | Read review
“Rooms on the higher levels are quieter.”
LuckyMan66, 4 Dec 2016 | Read review
5 of 5