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Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Booking.comUS$148*
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#4 of 22 Hotels in Cary
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Embassy Suites by Hilton Raleigh - Durham\/Research Triangle
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892 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Raleigh - Durham/Research Triangle
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Showing 879: English reviews
Collinsville, United States
Reviewed 11 September 2016

Excellent hotel and great staff. I would recommend this hotel to anyone that might be staying in the Cary, NC region. Staff makes you fell very welcomed and has many amenities to offer from swimming, Tennis, exercise room and a wonderful atrium surrounding the bar/restaurant for a relaxing evening to unwind.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Scott W
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Scott W, Thank you for taking the time to share your wonderful comments about the hotel and staff. We greatly appreciate you staying with us! Regards, Bill McCallen General Manager

Raleigh, nc, United States
Reviewed 10 September 2016

Is usually very nice day this hotel truly enjo always enjoy myself staying at this hotel the staff is very friendly very well accommodating know complaints whatsoever how use East a here anytime and I'm in town what of my favorite hotels

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank gregg m
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Gregg M, We greatly appreciate you staying with us and for your kind comments about the staff and the Hotel! Regards, Bill McCallen General Manager

CARY, N.C., United States
Reviewed 8 September 2016

Clean and efficient, awesome breakfast, banquet halls are huge. Hotel is much larger than it appears. Cary park is literally up the street and around the corner from the hotel. Shopping and other activities close by. Great location in relation to the airport and other venues.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Milton C
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Milton C, Thank you for staying with us and for taking the time to share your kind comments. We are very pleased that you enjoyed your time at the Hotel and hope you will consider us again if you have hotel or catering needs in the future. Sincerely, Bill McCallen General Manager

New jersey
Reviewed 7 September 2016

Excellent service. Staff was always friendly and accommodating. Reception drinks were great. No short cuts there. Breakfast had fresh omelettes and Krispy Kreme donuts (my favorite). This is my second stay. The first occurred years ago when hotel first opened. Hotel can use a little updating. My Room did have an unusual smell but was clean. Used the sauna which...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank YBNJ
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear YBNJ, Thank you for staying with us and for taking the time to share your comments about your recent stay. We are very Happy that you enjoyed the staff as well as the complimentary cooked to order breakfast as well as the Managers reception. These amenities as well as the two bedroom suites are what the brand is built...

Cary, North Carolina
Reviewed 6 September 2016

It was a great hotel and value. We got a lot for our money. Great managers reception and a great breakfast the next morning. Rooms where clean. Staff was very friendly. Showers worked great. Came with sink and mini fridge.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kerri C
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Kerri C, Thank you for staying with us and thanks for taking the time to share your comments about your recent stay. Regards, Bill McCallen General Manager

Saint Louis, Missouri
Reviewed 3 September 2016

Staff was nice and helpful . But hotel should have been remodeled 12 years ago. I have never stayed at an embassy suites this outdated. Breakfast was good and again the staff was very friendly and helpful. Additionally can't beat the location. Unfortunately the hotel is just old and not updated and certainly not what I expected from an embassy...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kenneth_m_avery
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Kenneth_m_Avery, Thank you for taking the time to share you comments about your recent stay with us. We appreciate your kind comments about the staff and will be sure to share them with them. We will be going thru a renovation soon and should definitely become more modern and updated. We hope you enjoyed the renovated bathrooms as those...

Washington DC, District of Columbia
Reviewed 31 August 2016

This was a trip to visit family and the staff were great! I thought no any business group or family would enjoy the services and amenities provided by this hotel. The rooms whew clean and the fitness centers were outstanding.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kay V
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Kay V, Thank you for staying with us and for taking the time to share your comments. We are very pleased that you enjoyed the staff and the Hotel and hope you will consider us on your next trip to the area. Sincerely, Bill McCallen General Manager

Palm Desert, California
Reviewed 30 August 2016

Convenience of this hotel to the National Baseball Complex and the proximity to restaurants and highways was exceptional. Staff were very professional and friendly. Hotel was very clean. Work out facilities were great. Breakfast was exceptional and complimentary. Cooked to order. Gift shop was wonderful and the staff running it couldn't have been more helpful.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sabine s
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Sabine S, Thank you for such kind words about the Hotel and the staff. We are very grateful that you selected our hotel to stay at and appreciate you taking the time to share your comments about your stay. I hope your USA baseball trip was rewarding and that you will stay with us again in the future. Sincerely,...

Lumberton, North Carolina
Reviewed 29 August 2016

I thought that the staff were very helpful and professional. The room was nice, however, could benefit from several upgrades to the shower and furniture in the living room space. Overall, it was a great stay!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jmercedes83
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Jmercedes83, Thank you for taking the time to share your comments about your recent stay. We appreciate you staying with us and hope that you will again on your next trip to the area. We agree with you that we need an upgrade and will be going thru one in the future. Sincerely, Bill McCallen General Manager

Clemson, South Carolina
Reviewed 28 August 2016

Our first room selection (711) had did not close properly, so the staff immediately brought keys to a room down the hall (715) The room was typical for an Embassy Suites, but the AC cooling was disproportionate throughout the room, and the TV remote was almost unresponsive. We were only there for one night so it wasn't worth a complaint....

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Helpful?
Thank thatsthewayitis
EmbassyCary, General Manager at Embassy Suites by Hilton Raleigh - Durham/Research Triangle, responded to this review

Dear Thatsthewayitis, Thank you for taking the time to share your comments about your recent stay. I am very sorry that you had some issues during your staff and can ensure you that we will address both so that they are corrected for the future. We appreciate the opportunity to service you and hope to continue to have you stay...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Blvd, Cary, NC 27513-5544
Region: United States > North Carolina > Cary
Price Range: $208 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Raleigh - Durham/Research Triangle 3.5*
Number of rooms: 273
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Hotel Style:
#2 Romantic Hotel in Cary
#3 Family Hotel in Cary
#7 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and other travellers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Raleigh - Durham/Research Triangle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor premium rooms are awesome.”
143MichaelG143, 25 Feb 2017 | Read review
“Chose the higher floors for a quieter stay.”
822tracyt, 15 Feb 2017 | Read review
“Higher floors are very quiet”
vricherson, 14 Feb 2017 | Read review
“I prefer rooms on the higher levels since the rooms overlook the main atrium”
TarheelZee, 18 Dec 2016 | Read review
“Rooms on the higher levels are quieter.”
LuckyMan66, 4 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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