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DoubleTree by Hilton Raleigh - Cary

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#3 of 22 Hotels in Cary
Certificate of Excellence
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DoubleTree by Hilton Raleigh - Cary
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577 Reviews from our TripAdvisor Community

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Showing 568: English reviews
Outer Banks, North Carolina
Reviewed 1 October 2016 via mobile

The property is well maintained. Everyone I encountered was friendly and smiling. We received exceptional service at the front desk. Breakfast is available for purchase in their restaurant. I did not have breakfast so I can't speak to the value of it but I think it would be safe to say that it is probably good considering this hotel as...

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Helpful?
Thank Willette B
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

To thumbs-up to you Willette B! We're pleased that your recent DoubleTree Raleigh-Cary visit was a good one. Thanks for sharing your guest experience.

Bottighofen, Switzerland
Reviewed 1 October 2016

I have been visiting the Dbl Tree Hilton September 2016 for 3 nights on a business trip. Overall a disappointing experience. Rooms and cleaness are ok. All the res was inadequat. Service quality, breakfast, in room dining and tv are far below average. Better use the Dbl tree at Raleigh Airport

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Heiko S
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Heiko S, We appreciate your loyalty to the DoubleTree brand but we're sorry that your experience didn't match that of most of our guests. In an effort to surpass your guest expectations, we would like to speak to you regarding details of your stay.

Charlote, United States
Reviewed 1 October 2016

Everything about the stay was consistently good. I'd say the highlight was our service. The staff was quick and friendly. The room service meal was ok, not excellent. Good eggs. My coworkers tend to stay here each time we are in town visiting our office in Cary. I've only heard positive things - people love the cookies.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Erin M
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you Erin M for sharing your DoubleTree Raleigh-Cary experience with everyone. We certainly appreciate your comments regarding our customer service and cookies! We look forward to earning your business next time travel brings you back to Cary. Thank you!

Asheville, North Carolina
Reviewed 27 September 2016

Great hotel with friendly staff, great service and very clean. The breakfast bar was much more than the usual with hot food and even cook to order. Love that we can have a lunch or dinner right there in the hotel as well. Everyone went above and beyond and was very anxious to please. Loved the cookies. More than just...

Review collected in partnership with DoubleTree by Hilton
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Thank 22marshak
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you 22marshak for sharing your DoubleTree Raleigh-Cary guest experience. We enjoy having you stay with us - every year! Thank you!

Reviewed 25 September 2016 via mobile

We stopped here for a single night stay while traveling through the area. The service and facility were wonderful! It is very clean and well maintained. Rooms are very nice and quiet and beds are extremely comfortable. We would definitely stop by again!

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Helpful?
Thank Bekah L
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Bekah L, We're so pleased that your stay was great. Glad that you guys enjoyed your brief stay at our DoubleTree Raleigh-Cary. We look forward to your return. Thank you.

Kennesaw, GA, United States
Reviewed 24 September 2016

The facility was clean and well maintained. But, a few miscues in service left us a bit disappointed in the "We will make it right" department. Our first in-room meal came without flatware. A picnic plastic "Plan B" saved the day, but that was strike one. (And, naturally, we signed for the tip before the fact.) Our next evening's in-room...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Neil F
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Neil F, We're so honored that you chose to celebrate your anniversary weekend with us. Thank you for recognizing that we have a clean and well-maintained hotel. We strive to exceed guest expectations with every guest - every day. Clearly we dropped the ball as it relates to your recent guest experience. Please accept our sincere apology. We hope...

Johnson City, Tennessee
Reviewed 22 September 2016

Definitely plan on staying at the DoubleTree by Hilton Raleigh - Cary the next time I visit Raleigh. Perfect location for me and my room was clean, modern, comfortable and spacious. Plus I receive a pleasant and warm welcome from the front desk personnel when I arrived.

Review collected in partnership with DoubleTree by Hilton
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Thank katherinemW546LC
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you katherinemW546LC! We appreciate your "wonderful" five-star review of your DoubleTree Raleigh-Cary stay. We look forward to seeing you again very soon! Thank you!

Kure Beach, North Carolina
Reviewed 21 September 2016

The hotel is clean and the staff is very friendly. It has a very relaxing atmosphere and is a convenient location. Will stay again! the breakfast is very good and the room service is good and does not take very long to receive

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marc M
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thanks Marc M for the very nice feedback from your DoubleTree Raleigh-Cary guest experience. We certainly appreciate the nice comments regarding our clean rooms, friendly staff and very good chef-prepared breakfast. We lookfard to earning your business again. Thank you.

Cypress, Texas
Reviewed 21 September 2016 via mobile

The hotel is in a nice area with a few places to eat and shop across the street. The hotel seems to running very lean on all food and beverage supplies. They only had a couple beer types and we're out of the rest, spirits were very limited, ran out of coffee at breakfast on the coffee table and server...

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Helpful?
Thank Chuck L
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Chuck L, Thank you for the four-stars but please know that we do take all comments very seriously in an effort to make every guest experience a perfect one. We have addressed your concerns with our food & beverage team. So sorry for the inconvenience this may have caused you. We hope that you do give us another try...

Grand Prairie, Texas
Reviewed 17 September 2016

The location of the hotel is perfect for shopping and dining. It's close to the main highways and 20 minutes away from the Raleigh Durham Airport. The area is quiet and perfect for a relaxing getaway.

Review collected in partnership with DoubleTree by Hilton
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Thank 972darrellw
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

972darrellw, thanks so much for sharing your DoubleTree Raleigh-Cary guest experience. We're so glad that you enjoyed our hotel location near shopping, dining and RDU Airport. We look forward to earning your business again. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attending an NC State football game at Carter-Finley Stadium, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are only $10. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 

Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Avenue, Cary, NC 27518
Region: United States > North Carolina > Cary
Price Range: $127 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Raleigh - Cary staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Raleigh - Cary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor. We checked in Wed. and out Friday. Our rooms were very nice. There was no noise or commotion whatsoever.”
 of 5 bubbles SamAdams417, 21 Feb 2017 | Read review
“rooms on top floor were quieter”
 of 5 bubbles vicvpecka, 22 Dec 2016 | Read review
“Ask for room on the backside of hotel as rooms facing the front are loud.”
 of 5 bubbles jcmallard1, 12 Nov 2016 | Read review
“We like the higher floor and away from the elevator”
 of 5 bubbles VickiA156, 22 Oct 2016 | Read review
“The windows don't completely black out so bring a mask if you need total darkness for sleep.”
 of 5 bubbles Duchess_of_Winter, 24 Jul 2016 | Read review
5 of 5