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Hilton Garden Inn Raleigh-Cary

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#2 of 22 Hotels in Cary
Certificate of Excellence
GreenLeadersPlatinum level
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Hilton Garden Inn Raleigh-Cary
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638 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Reviewed 19 September 2016

The staff in every area went out of their way to honor requests. Three cribs were set up in rooms upon arrival and they assigned all three rooms together, as we requested. The hotel was clean and lovely. Even though we chose location for proximity to family, it was a great location for shopping.

Review collected in partnership with Hilton Garden Inn
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Thank Patty K
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you Patty K for sharing your HGI Raleigh-Cary guest experience. We especially appreciate you for recognizing the stellar efforts of our hard-working, accommodating staff. We look forward to seeing you again sometime soon.

Atlanta, United States
Reviewed 14 September 2016

Experience aligned with expectations ...actually better than expectations of a Hilton Garden Inn. Great staff. Great music selection piping through (which i normally don't notice...but because it was so good, i noticed...created good energy). Good enough gym. I would 100% stay here again.

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Thank Doreen L
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Doreen L! Love your feedback. We believe strongly that the music in the the public space sets the tone of the hotel. We're a fun hotel, thus the upbeat energetic tunes. Thanks for commenting on this. We appreciate your feedback and look forward to your return visit to HGI Raleigh-Cary!

United States
Reviewed 11 September 2016

Its close to everything. decent food, clean pool and spa. the gym is basic but good. breakfast basics can be hit or miss but they make you anything else you want so the option is there. Close to the highways and to many shops/food if you need stuff.

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Thank Daniel O
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you Daniel O for sharing your HGI Raleigh-Cary guest experience. We're pleased that you enjoyed your recent stay. Chef-prepared breakfast in our Garden Grille and close to all that the Cary Crossroads has to offer. We look forward to having you stay with us again. Thank you!

Phoenix, Arizona
Reviewed 10 September 2016 via mobile

I would have given 5 stars but it was a little noisy on a Saturday on the 6th floor. However, everything else was great and this location is perfect to visit my brother. Plus there is Target within walking distance of you need anything.

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Thank Lovestotravel_8
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Lovestotravel_8, Thank you for sharing. We're sorry that there were a few inconsiderate guests on your floor on Saturday night. We do appreciate your loyalty to our Hilton Garden Inn Raleigh-Cary. Thank you.

Newark, New Jersey
Reviewed 9 September 2016

Had a good night sleep and a great breakfast. Access to the Internet was not too friendly, three steps to have access: account number or user name, password and room number. But I guess not bad after one gets connected, specially if is complementary.

Review collected in partnership with Hilton Garden Inn
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Thank sergiofZ7936XB
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Hello sergiofZ7936XB, Thank you for sharing your HGI Raleigh-Cary guest experience. We appreciate your business. So glad you guys enjoyed your stay by having a good night sleep and great chef-prepared breakfast in our Garden Grille. Yes, the complimentary wi-fi does require you to enter your room number and last name...sorry. It was our pleasure having you stay with us....

spotsylvania, United States
Reviewed 4 September 2016

Love this hotel! So clean and the staff was wonderful. I was staying using my Diamond level reward points and they offered an upgrade to a suite additionally. The room was spotless and laid out well. Love the décor. Very comfortable and restful stay.

Review collected in partnership with Hilton Garden Inn
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Thank Lynn S
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you Lynn for your very nice five-star review of our Hilton Garden Inn Raleigh-Cary. We're so pleased that you enjoyed your stay. We hope to earn your repeat business if travel brings you back to Cary. Thank you.

Baltimore, Maryland
Reviewed 31 August 2016 via mobile

Very clean hotel, all the staff were very attentive. Donna especially in the breakfast area. She was on top of her game helping people and making sure everyone had what they needed. I would go out of my way to stay here over other places. Breakfast was quality with a lot of selection.

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Thank Brandon A
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Bmalvarez, Thank you for sharing your guest experience of your recent stay at our award-winning HGI Raleigh-Cary. We especially appreciate the kind words regarding Donna and our chef-prepared breakfast offerings in our Garden Grille. We hope to earn your repeat business sometime soon. Thank you.

Philadelphia, Pennsylvania
Reviewed 29 August 2016 via mobile

What nice staff and lovely hotel for the price. My company made an error on my hotel so I had to scramble to find another close by and for 2 rooms! The ladies didn't have what I needed but they accommodated me by upgrading my room! I guess it pays to be a Hilton Honors member. The rooms are spacious...

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Thank Jane C
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Jane C, it was our pleasure to assist you. No worries at HGI Raleigh-Cary! Thank you being a HHonors member. We hope to earn your business next time travel brings you to Cary. Thank you!

Reviewed 29 August 2016 via mobile

Adjust the bed for your comfort. Makes everything better! Very clean! Helpful staff.outside patio in the evening was wonderful. Enjoyed the pool! Convenient location. Adequate parking. Even has a place to buy snacks

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Thank Louise H
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Hello Louise H! Thanks for the great review of your recent stay at our HGI Raleigh-Cary. We're glad that you enjoyed our Garden Sleep System adjustable beds. Come back and see us again sometime soon. Thank you!

FT. Myers, United States
Reviewed 28 August 2016

I stay at this hotel all the time because of the cleanliness of the hotel and the very friendly staff. Everyone that works there greets you with a smile and a hello. Breakfast food in phenomenal. Excellent customer service from start to finish at this hotel.

Review collected in partnership with Hilton Garden Inn
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Thank Richard G
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Richard G. We appreciate your very nice comments regarding our clean hotel, friendly staff and terrific breakfast deserved daily in our Garden Grille restaurant. As always, it is our pleasure to earn your repeat business. Safe travels!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attending an NC State basketball game, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are very reasonable. The award-winning Hilton Garden Inn Raleigh-Cary hotel in Cary, North Carolina delivers hassle-free Cary lodging. Nestled in the heart of Crossroads Plaza Shopping Center, our hotel is situated midway between downtown Raleigh and the Research Triangle Park (RTP). Our hotel in Cary, NC is conveniently located near US-1, I-40, I-440 and the Raleigh-Durham Airport (RDU). Our location is ideal for anyone traveling to the Triangle area. Surrounded by over 70 shops and restaurants, plus an IMAX movie theater, Hilton Garden Inn a great choice in Cary, NC hotels. Guests at our hotel in Cary, NC enjoy a great array of on-site services, including a complimentary fitness center with the latest equipment and personal LCD TVs. Relax in the heated indoor saline pool and hot tub, or spend the evening on one of two outdoor patios with an open-air fire pit. Stay connected at our Cary hotel in the complimentary 24-hour business center. We provide multiple event space options to fit your needs, whether it is for a wedding or business meeting. Near North Carolina State University and located behind Cary Crossroads Plaza Shopping Center in the town of Cary, North Carolina, our hotel is just 11 miles from Raleigh Durham International Airport (RDU) and less than one mile from Regency Park. We're ideal for guests on business, as we're located only eight miles from the Raleigh Convention Center in Raleigh, North Carolina. See you soon! ... more   less 

Additional Information about Hilton Garden Inn Raleigh-Cary

Address: 131 Columbus Ave, Cary, NC 27518-6990
Region: United States > North Carolina > Cary
Price Range: $146 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh-Cary 3*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cary
#4 Romantic Hotel in Cary
#4 Business Hotel in Cary
#5 Family Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Raleigh-Cary staff and other travellers.
3 questions
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Beloit, Wisconsin
5 months ago
Chester, United Kingdom
over a year ago

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Questions? Get answers from Hilton Garden Inn Raleigh-Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 402...far from the elevator and in the back, very quiet.”
thesheriffisnear, 17 Apr 2017 | Read review
“Junior suite”
Wallypm, 12 Apr 2017 | Read review
“Check alarms to make sure they are not set.”
paulasD6182NO, 24 Jan 2017 | Read review
“Rooms away from elevators are quieter.”
kellyes2015, 23 Aug 2016 | Read review
“No issue with outside noise regardless if your room is in the front or back of the hotel.”
Fritz454, 21 Jul 2016 | Read review
5 of 5