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Hilton Garden Inn Raleigh-Cary

Booking.comUS$139*
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#2 of 22 Hotels in Cary
Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$139*
US$139*
US$139*
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Hilton Garden Inn Raleigh-Cary
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656 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Raleigh-Cary
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Showing 646: English reviews
Charlotte, North Carolina
Reviewed 27 September 2016

Terrible all around experience from dirty room to arguing housekeepers it was bad. The bartender the second night was pushy and not a great server. If it wasn't for my brothers wedding being there I would have left.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jamar J
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Jamar J, We're very sorry that your stay was not up to our high standards. Clearly your guest experience was disappointing. Again, we're very sorry.

Goldsboro, United States
Reviewed 27 September 2016

Overall our stay was very good. The room was very clean and comfortable. The overnight staff does not do a good job of cleaning up the lobby or patios since the next morning there was crumbs and trash on the lobby floor and stacks of glasses on the patio table. Food quality is OK. I feel it could be better...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James Erich W
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you James Erich W for the valuable feedback. We appreciate your business. Your comments have already been addressed. Safe travels!

Reviewed 23 September 2016

Excellent service, beautiful hotel, wonderful hospitality and a good nights rest. I would highly recommend this hotel to anyone wanting to stay in the Raleigh area. Its a refreshing lobby to walk into and so close to many restaurants and shopping.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank kristensX9903DS
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you kristensX9903DS for the very nice five-star review of your recent stay at our HGI Raleigh-Cary. We greatly appreciate your recommendation. It was our pleasure to earn your business.

Reviewed 22 September 2016

Very nice hotel Great service while staying at hotel Left two pillows behind and the hotel didn't find them The hotel staff reaction and the managers' non-response was frustrating and disappointing for an otherwise well-run hotel

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank thomaseJ6172QC
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear thomaseJ6172QC, We're so sorry that an otherwise great stay became disappointing after you departed, due to lack of follow-up on our end. Please accept our sincere apology.

Austin, Texas
Reviewed 21 September 2016

Easy access to shopping, airport, and major thoroughfares. Suite offered a separate office work space and room for completing conference calls. Two televisions, microwave, refrigerator, and comfortable seating throughout the suite.

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Helpful?
Thank DrDawna
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you DrDawna for the very nice feedback regarding your recent Hilton Garden Inn Raleigh-Cary stay. It was our pleasure to earn your business. We're glad that you enjoyed your King Junior Suite. Safe travels!

Pittsburgh, Pennsylvania
Reviewed 20 September 2016

We arrived late on Friday and was greeted by a friendly woman at the front desk. She helped us with a place to eat that would be open late enough and had good food. Our room was large and quite. Our stay at this hotel was great.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 408maureeng
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thanks so much 408maureeng for your five-star review of your recent stay at our HGI Raleigh-Cary. We're glad that your stay was both Excellent and great. Come back and see us again. Thank you.

Reviewed 20 September 2016

Accommodations were adequate but the staff definitely made the stay tense. They weren't at all interested in being helpful. The hotel itself was nice, but there are 2 others right next door. Consider staying somewhere else.

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Helpful?
1Thank Melanie R
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Dear Melanie R, Without knowing specifics I can't comment. I hope that you addressed your concerns when you were at the hotel. Please know that we strive to provide a perfect stay for every guest; every day. We're sorry that your stay was not perfect. Hopefully we'll get another chance to earn your business.

Reviewed 19 September 2016

The staff in every area went out of their way to honor requests. Three cribs were set up in rooms upon arrival and they assigned all three rooms together, as we requested. The hotel was clean and lovely. Even though we chose location for proximity to family, it was a great location for shopping.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patty K
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you Patty K for sharing your HGI Raleigh-Cary guest experience. We especially appreciate you for recognizing the stellar efforts of our hard-working, accommodating staff. We look forward to seeing you again sometime soon.

Atlanta, United States
Reviewed 14 September 2016

Experience aligned with expectations ...actually better than expectations of a Hilton Garden Inn. Great staff. Great music selection piping through (which i normally don't notice...but because it was so good, i noticed...created good energy). Good enough gym. I would 100% stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Doreen L
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Doreen L! Love your feedback. We believe strongly that the music in the the public space sets the tone of the hotel. We're a fun hotel, thus the upbeat energetic tunes. Thanks for commenting on this. We appreciate your feedback and look forward to your return visit to HGI Raleigh-Cary!

United States
Reviewed 11 September 2016

Its close to everything. decent food, clean pool and spa. the gym is basic but good. breakfast basics can be hit or miss but they make you anything else you want so the option is there. Close to the highways and to many shops/food if you need stuff.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Daniel O
CaryHGI x, Director of Sales at Hilton Garden Inn Raleigh-Cary, responded to this review

Thank you Daniel O for sharing your HGI Raleigh-Cary guest experience. We're pleased that you enjoyed your recent stay. Chef-prepared breakfast in our Garden Grille and close to all that the Cary Crossroads has to offer. We look forward to having you stay with us again. Thank you!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Attending an NC State basketball game, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are very reasonable. The award-winning Hilton Garden Inn Raleigh-Cary hotel in Cary, North Carolina delivers hassle-free Cary lodging. Nestled in the heart of Crossroads Plaza Shopping Center, our hotel is situated midway between downtown Raleigh and the Research Triangle Park (RTP). Our hotel in Cary, NC is conveniently located near US-1, I-40, I-440 and the Raleigh-Durham Airport (RDU). Our location is ideal for anyone traveling to the Triangle area. Surrounded by over 70 shops and restaurants, plus an IMAX movie theater, Hilton Garden Inn a great choice in Cary, NC hotels. Guests at our hotel in Cary, NC enjoy a great array of on-site services, including a complimentary fitness center with the latest equipment and personal LCD TVs. Relax in the heated indoor saline pool and hot tub, or spend the evening on one of two outdoor patios with an open-air fire pit. Stay connected at our Cary hotel in the complimentary 24-hour business center. We provide multiple event space options to fit your needs, whether it is for a wedding or business meeting. Near North Carolina State University and located behind Cary Crossroads Plaza Shopping Center in the town of Cary, North Carolina, our hotel is just 11 miles from Raleigh Durham International Airport (RDU) and less than one mile from Regency Park. We're ideal for guests on business, as we're located only eight miles from the Raleigh Convention Center in Raleigh, North Carolina. See you soon! ... more   less 

Additional Information about Hilton Garden Inn Raleigh-Cary

Address: 131 Columbus Ave, Cary, NC 27518-6990
Region: United States > North Carolina > Cary
Price Range: $155 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh-Cary 3*
Number of rooms: 132
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cary
#4 Business Hotel in Cary
#4 Romantic Hotel in Cary
#5 Family Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Raleigh-Cary staff and other travellers.
3 questions
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Beloit, Wisconsin
6 months ago
Chester, United Kingdom
over a year ago

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Questions? Get answers from Hilton Garden Inn Raleigh-Cary staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 402...far from the elevator and in the back, very quiet.”
thesheriffisnear, 17 Apr 2017 | Read review
“Junior suite”
Wallypm, 12 Apr 2017 | Read review
“Check alarms to make sure they are not set.”
paulasD6182NO, 24 Jan 2017 | Read review
“Rooms away from elevators are quieter.”
kellyes2015, 23 Aug 2016 | Read review
“No issue with outside noise regardless if your room is in the front or back of the hotel.”
Fritz454, 21 Jul 2016 | Read review
5 of 5
Booking.com
US$139* /night
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GardenInn.comUS$139
TripAdvisorUS$139
Orbitz.comUS$139
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Prices are for 1 room, 2 adults
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