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All reviews walk in closet front desk sliding door great bartender lobby bar sleeping area a great stay modern hotel my home away from home microwave and refrigerator pull out couch oatmeal southern hospitality pleasure of staying exercise room the breakfast area business travel
Wanted to pass along that the dining room staff were fantastic. Specifically Dianne, Paula and Ronesha. They were friendly, super accommodating and very positive to be around. We usually travel with a large group of soccer families. Dianna, Paula and Ronesha were very gracious in...More
The hotel is nice, very roomy and clean. Breakfast was good. Staff very accommodating.
The average rating is specifically because of the upfront charges. I was initially $70 for incidentals when checking in to the hotel. I fully understanding charging me for room and tax...More
Date of stay: December 2018
Response from Ted F, Manager at SpringHill Suites Raleigh CaryResponded 2 days ago
Thank you for choosing to stay at the SpringHill Suites Raleigh Cary and providing your honest feedback on the Guest Satisfaction Survey.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More
This place is gorgeous! It’s modern and CLEAN and sooo beautiful. The front desk was very nice, great amenities. I only stayed one night on business, but this is absolutely going to be my return hotel for trips to Raleigh!! Booking ASAP
Spring Hill Suites is the newest of three hotels in a cluster, located close to several malls and multiple eating establishments. Close proximity to Interstate 40 and US 64 make it very accessible! The rooms are beautiful and the free breakfast is great. The breakfast...More
I stayed at this hotel for one day on Saturday 11/3. I found the suite very small. Also, the bathroom door was unstable and could fall at any time. Ws requested 4 additional soaps and they only give us two. Overall, I do not think...More
Date of stay: November 2018
Response from Ted F, Manager at SpringHill Suites Raleigh CaryResponded November 4, 2018
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, I have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in...More