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Sheraton Chapel Hill Hotel

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Traveller (74)
Room & Suite (88)
Pool & Beach (18)
Overview
  • Excellent47%
  • Very good33%
  • Average12%
  • Poor6%
  • Terrible2%
Travellers talk about
“club level”(12 reviews)
“front desk”(76 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (450)
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babybathroom sinkbreakfast buffetoutdoor poolshuttle servicefire pitroom servicethe room was nicebottled waterfitness centerking bedmini fridgebusiness trip
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1 - 5 of 446 reviews
Reviewed 5 days ago via mobile

I know it hasn't been updated since 2008, but it needs to for a decent rating. The beds are no longer the standard for a 3 star hotel. They are very uncomfortable. The room is damp even with the air on. When we walked into...More

Thank Mary B
Reviewed 5 days ago

I just returned recently from the Sheraton Chapel Hill. Being my first time to Chapel Hill and this hotel, it took me a minute to realize how to reach the hotel using the "U-turn" type system nearby. The Front Desk staff was always efficient and...More

Thank Sarah T
Reviewed 4 weeks ago

In a word. Awful. Tired, old property. Double rooms, double beds, not queens. If you like rolling toward the inside because the uncomfortable beds have seen much better days, then this place is for you. If you would like to do your own vacuuming, this...More

1  Thank Carey S
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

Disappointed_from_Oh Clearly this is not a typical experience at our hotel and we apologize your stay was not to your satisfaction. Our managers always appreciate live feedback to make each guests experience the best it can be, did you speak to a manager during your...More

Reviewed July 2, 2018 via mobile

We stayed here for 7 days for a business conference and for pleasure. The room was nice, clean and the bed linens were way above average! I loved the heavy weighted comforter! We had a few problems in the room like the stopper in the...More

Thank mamaraff2015
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded July 4, 2018

mamaraff2015, Happy 4th of July! Thank you for being our recent guest and sharing your feedback and calling us home for 7 days! Many do not know that all our laundry is processed in house and without harsh chemicals, bleach or starch (sometimes appears wrinkled)...More

Reviewed July 2, 2018

I spent 6 nights at the Sheraton in Chapel Hill, NC and was lucky to meet Jeffrey Mikus, Director of Rooms my first day. He was so kind and attentive to every need. This was my first week away from my family and Jeffrey and...More

Thank maggieskrabec
Response from DORjmikus, Director of Rooms at Sheraton Chapel Hill HotelResponded July 2, 2018

maggieskrabec, The pleasure was all ours and we know business travel can leave you longing for family and the comforts of your own home, especially for 6 nights! When we engage with our guests and discover what their preferences are & connect on an emotional...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$100 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (74)
Room & Suite (88)
Pool & Beach (18)
Dining (9)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
JennileeAD
April 16, 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
July 27, 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
December 16, 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Don't stay here, tired old rooms. Badly in need of a renovation."
Read review
"king rooms have sun and balconies!"
Read review
"don't stay here:)"
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"Choose a room in the back of the property to avoid traffic noise."
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