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If I could give this establishment zero stars I would. This place is a classic example of form over substance. The staff is surly. The policies are restrictive. They hue to policy over customer satisfaction. Tony should learn how to be HELPFUL. The room is...More
1 Thank williamgrahamiv
Response from Megan L, Starwood Hotels at Aloft Chapel HillResponded 4 November 2014
We are very disheartened to hear you were dissatisfied with your recent stay and did not like our hotel. It is our top priority to provide outstanding service to our guests, and we are sorry this was not your experience and will address...More
Stayed at this new hotel in Chapel Hill for a night during my recent visit. Hotel is brand new and it's one of the trendy boutique-type hotel that are part of the Starwood Hotels. Rooms are very well designed and quite spacious. Since the hotel...More
I decided to try this trendy hotel for the night. Very nice place to stay. I felt safe and very welcomed being a single person traveling. I would highly recommend this place. It looked just like the pictures on the web site. I felt like...More
Thank Linda T
Response from Megan L, Starwood Hotels at Aloft Chapel HillResponded 16 October 2014
Dear Linda T,
Thank you for your very kind review. We are delighted you loved your experience at our hotel and appreciate your recommendation. Thanks again, and we hope to see you again for your next trip to the Chapel Hill area. All the best.
Aloft continues to be one of our favorite hotel chains.This one was very decently priced and offered a military discount.I love the modern look and feel and cleanliness. The rooms were big and open and again very clean and very comfortable. The bar was a...More
Meh. Stayed here for a week on business. The stay was enjoyable but I think I prefer more traditional hotels. The decor was very modern. Elevators had sheets that were supposed to look cool but just looked shabby to me. The desk in the room...More