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Courtyard Chapel Hill

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Courtyard Chapel Hill
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380 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Asheville, North Carolina
Reviewed 3 days ago NEWvia mobile

The entire hotel has been totally renovated from top to bottom. The new decor is tastefully contemporary, attractive with soothing shades of grey and taupe. We found the new mattresses and bedding to be very comfortable. We had complimentary breakfasts as AAA members to be very good as well. Staff were pleasant, ready to please. Almost all of the renovation...

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Helpful?
Thank gijim
Pinehurst, North Carolina
Reviewed 2 weeks ago

I attended a three day conference at the Friday center across the street and I typically stay here for the convenience. This time, the front lobby was under construction. Looks like they recently renovated the hotel rooms and common spaces as well. The rooms are still spacious, however, the walls were very thin. I could hear every conversation in the...

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Helpful?
Thank Topaz O
Lisa G, General Manager at Courtyard Chapel Hill, responded to this review

Dear Topaz O, Thank you for taking time to share feedback on your recent stay. We are putting the finishing touches on our hotel updates which included guestrooms, meeting rooms, lobby and front desk. You were in one of our new rooms and hope you enjoyed the new bed, TV and layout. Our hotel update will be complete very soon...

Jacksonville, North Carolina
Reviewed 11 February 2017 via mobile

Stayed at the Courtyard in Chapel Hill for an overnight family trip. Check-in staff was very courteous. Room was pretty clean but the hotel is undergoing a complete make over. We had to contend with construction workers moving mattresses and furniture into the new rooms for the elevators. Once again, the wifi provided by the hotel was worthless. Could not...

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Helpful?
Thank jasonsL338LL
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear jasonsL338LL, Thank you for taking time to offer your review of your recent stay with us. We appreciate all of our guests' feedback and constantly seek to improve in our service deliveries. I sincerely regret that your experience was diminished by our renovation. We are updating all of our guest rooms, public spaces, pool and hot tub to exceed...

tampa, fl
Reviewed 28 January 2017

We are halfway though our two night weekend stay at the Courtyard Chapel Hill. We chose this hotel because it is close to UNC and we are in town for a college sports event. Our room is pretty standard for a Courtyard, but there is a very heavy carpet glue smell and a lot of construction noise. The extractor fan...

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Helpful?
Thank dognamedrudy
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear dognamedrudy, Thank you for taking time to review your recent stay with us. We appreciate your consideration during our renovation. In very short order, all of our rooms and public spaces will be fresh and updated. Though we make every effort to minimize any impact on our guests, we unfortunately feel short during your recent stay. Please know that...

Orange Beach, Alabama
Reviewed 20 January 2017

From the min we arrived the service could not have been better. We Selected this Hotel because it is very close to the hospital where my family is reciving care. The rooms were clean the atmsphere was outstanding for what we have been going through. One person that went out of her way to help us was a young lady...

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1Thank Donna D
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear Donna D, Thank you for taking time to offer your review. We so appreciate our guests and are delighted when one or all make a difference in your day and your stay with us! We will share your comments about Ursula with the entire staff at our next morning meeting. All the best, Blake

Reviewed 11 January 2017 via mobile

This Courtyard is close to the hospital. The entire staff has been very sympathetic and accommodating to our family during a medical emergency that continues to extend our stay. Late last night when we arrived back they had left a heartfelt note and snacks for us. Thank you Marriott!

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Helpful?
Thank carib5089
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear carib5089, Thank you again for your kind words. Please know that we are all thinking of you and your family. If we can ever be of service, please don't hesitate to let us know. Warmest regards, Blake

London, United Kingdom
Reviewed 1 January 2017

Stayed here for my husbands birthday the service we received was over & above what we expected --as we were walk ins due to doing our usual road trips in the USA we never know where we will stay the night ---so it was just amazing the welcome we received ---they treated us like Royalty especially Felipe we will never...

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Helpful?
Thank lesleya887
BlakeCYCH, Manager at Courtyard Chapel Hill, responded to this review

Dear lesleya887, We are all thrilled that you enjoyed your birthday stay with us and look forward to future visits along your USA road trips! We will share your thoughtful comments about Felipe at our next staff gathering. Thank you again, Blake

Queenstown, Maryland
Reviewed 7 December 2016

The property is actually quite nice. It's located in a quiet area with walking paths around the hotel. The reception area is very welcoming and has a bar and restaurant. I did also see a fitness center and a pool. Parking is also very convenient. The rooms were fine. Not luxurious, just fine. They were clean and the beds were...

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Thank Pat S
Chicago, Illinois
Reviewed 14 November 2016

Room was fine and had more space than I needed, which is nice. The gardens were very enjoyable, even in the middle of summer. There are a few chairs scattered around for sitting outside, when it is not too hot. The small bar area was inviting and comfortable. It proved to be a decent place for a conversation between colleagues....

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Thank foreverlearningTC
Reviewed 13 November 2016 via mobile

My hotel room was very clean, though some noise did carry from the hallway. I was able to get an early check in using the Marriott app the day of. The hotel itself is easy to access. Front desk staff were very nice and stored my luggage after check-out while I was on an interview. I would definitely stay here...

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Helpful?
Thank Claire M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517-7100
Region: United States > North Carolina > Chapel Hill
Price Range: $177 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chapel Hill 3*
Number of rooms: 169
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott
Hotel Style:
#7 Family Hotel in Chapel Hill
#8 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Chapel Hill staff and other travellers.
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Florida
1 day ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms have just been remodled”
 of 5 bubbles donnadW6330TB, 20 Jan 2017 | Read review
“we had a room to the back & it was quiet”
 of 5 bubbles lesleya887, 1 Jan 2017 | Read review
“Specify what type of room you want.”
 of 5 bubbles SKPDAVIS, 26 Oct 2016 | Read review
“Convenient to UNC campus, room was clean and well serviced.”
 of 5 bubbles NCBusnessTraveler, 8 Sep 2016 | Read review
“Make sure you ask for the college rate if you are visiting of the area schools. A great rate for the room.”
 of 5 bubbles georgecO8337AK, 28 Jun 2016 | Read review
5 of 5