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The Franklin

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The Franklin
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573 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Cincinnati, Ohio
Reviewed 2 days ago NEWvia mobile

We love the Franklin. Friendly attentive service. Very nice accommodations. Close to UNC campus. Free shuttle within 3 miles. Fantastic breakfast. Really!! Come just for the breakfast. Everything we had to eat was delicious. I would classify it affordable luxury. We'll be back.

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Helpful?
Thank stampasmile
Durham, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 21 September 2016

I love Chapel Hill and have stayed at many of the hotels in the area including the Carolina Inn which is a close second. We called ahead because we wanted a suite with a rollaway bed for our little one. The service was incredible and they delivered on all promises. Not only was the bed available but a concierge emailed...

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2Thank tom b
About Hotel's Favourite Review
Jay P, General Manager at The Franklin, responded to this review

tob b, Wow, what an enthusiastic review of The Franklin! We're so glad that everything went so smoothly for you and that you were able to enjoy some of our unique offerings. Louise, our personal host, calls each guest before their arrival to take care of any needs. If you come back regularly you will get to know her well....

Jo'burg
Reviewed 2 days ago NEW

Very conveniently located and stylish hotel. Good parking available and excellent friendly service. Close to all the restaurants on Franklin Street, yet our room was wonderfully quiet. Would highly recommend for anyone visiting Chapel Hill.

Review collected in partnership with Curio – A Collection by Hilton
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Thank JNSA
Warrenton, Virginia
Reviewed 1 week ago

Wonderful hotel. Friendly staff from front desk to all staff throughout hotel. Perfect location to walk for anything you need. Room was very clean. One of nicest hotels I've stayed in recently. Highly recommend.

Review collected in partnership with Curio – A Collection by Hilton
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Thank lee910
Burbank, United States
Reviewed 1 week ago

I just returned to Chapel Hill for another conference and stayed once again at The Franklin. It met all my previous expectations , except they need new lamps on the guest rooms. This hotel has the best location to everything in Chapel Hill and at a good price. I would truly return again and recommend The Franklin to anyone visiting...

Review collected in partnership with Curio – A Collection by Hilton
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Thank M8394WHmaryd
Tampa, Florida
Reviewed 1 week ago

We recently stayed at this property with our son, while visiting UNC. Our stay was wonderful.. The staff could not have been more pleasant and they went out of their way to make sure our stay was enjoyable! We would definitely stay here again.

Review collected in partnership with Curio – A Collection by Hilton
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Thank Jill D
Santa Barbara, United States
Reviewed 1 week ago

I stayed in the Franklin Inn for a few nights to attend a meeting hosted by the university, as it is a short walk from the FedEx Center. My room was extremely comfortable, and the hotel amenities (e.g. business room, gym, breakfast) suited me very well. Its also well placed relative to restaurants and shops. All the staff were very...

Review collected in partnership with Curio – A Collection by Hilton
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Thank T8929FZrachels
Virginia Beach, Virginia
Reviewed 1 week ago

The Franklin is exactly what you expect-- in a good way. An upscale hotel in small Chapel Hill. My sister and I felt safe and secure here with the polite staff who was willing to go above and beyond for us. The rooms are beautifully decorated. I don't think you will find a nicer hotel in Chapel Hill. We would...

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Thank Megan-Ann L
Washington, DC
Reviewed 1 week ago

My husband I enjoyed our stay at this nice Hilton Hotel (part of their "Curio Collection"), which I believe was originally privately owned. It is right on Franklin St. Chapel Hill's main drag, and very close to the UNC campus. The parking was a tad tricky, as they were re-doing their parking lots, but we received a warm welcome at...

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Thank Joyce3909
Myrtle Beach, South Carolina
Reviewed 2 weeks ago

Front desk was very warm and accommodating. Room was spacious and the bathroom items were superior. Lounge area on each floor was unique and every staff member couldn't have been nicer. Hotel has great central location Breakfast was well above the ordinary with the egg sandwich being a tasty, unique and filling offering.

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Thank Jim D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 

Additional Information about The Franklin

Address: 311 W Franklin St, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: $226 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Franklin 3.5*
Number of rooms: 67
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Jetsetter, Agoda, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your The Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill
Hotel Style:
#1 Romantic Hotel in Chapel Hill
#2 Business Hotel in Chapel Hill
#3 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Franklin staff and other travellers.
3 questions
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Questions? Get answers from The Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room facing away from Franklin street was exceptionally quiet”
 of 5 bubbles tarheeltraveler2016, 3 Feb 2017 | Read review
“Away from the street was nice!”
 of 5 bubbles suelynner, 9 Jan 2017 | Read review
“Presidential suite.”
 of 5 bubbles Cyclist76, 12 Nov 2016 | Read review
“The Presidential Suite is totally worth it - eat the french toast in the morning.”
 of 5 bubbles tombC707FB, 21 Sep 2016 | Read review
“Rooms on Franklin St. are a bit bigger, but the ones facing the back are quieter.”
 of 5 bubbles Crito0, 13 Sep 2016 | Read review
5 of 5