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The Franklin

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Traveller (117)
Room & Suite (58)
Dining (1)
Certificate of Excellence


Certificate of Excellence
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else.
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Property amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Non-Smoking Rooms
Good to know
Great View
Hotel links
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Hotel deals


Full view
98Great for walkers
Grade: 98 out of 100
66Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
100Room tips
Traveller rating
  • 569
  • 124
  • 45
  • 17
  • 9
Time of year
Traveller type
  • Filter
  • English
Popular mentions
My stay at the Franklin was unbelievably accommodated. I experienced problems with the heating and cooling system in my room and immediately after notifying staff, I had a member in my room fixing the problem and offering my fiance and I free drinks on the hotel as an apology
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Review collected in partnership with Curio – A Collection by Hilton
Hotel's Favourite
Event though there are over 750 reviews and most of them excellent I still feel the need to pile on. I was recently visiting my kids in the area and decided to try the Franklin. Boy was I impressed. The rooms are beautiful, more traditional furnishing without it being to
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Response from Jay P, General Manager at The Franklin
Responded 4 days ago
Rob D, This is some very high praise, and we are pleased to have made such a positive impression on you. Our towels and bedding has been a focus of our from the very beginning because they are such central components of your hotel experience. Towels are at a 900 gsm (gram per square meter) weight, which us super plush - compared to the 300-400 gsm range found at most high end hotels. And our sheets are 100% Egyptian cotton, that go through India, Portugal, and Italy for custom milling and finishing. Most hotels use a polyester blend to minimize wrinkling. But we believe the softness of the 100% cotton is worth it, so have invested in a linen press instead to get the wrinkles out. And of course, our staff is most important part of your experience because only they can have an impact on you're treated and how you leave feeling. So thanks again for taking the time to write! Jay
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Very nice hotel in a perfect location! The service is excellent and it is close to great restaurants and shops. Beds were exceptionally comfortable! We would stay there again. We had a room facing Franklin and it was very quiet.
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Review collected in partnership with Curio – A Collection by Hilton
Perfectly situated in Chapei Hill between many restaurants and great bar across street. We loved breakfast and thoroughly appreciated the staffs kindness and attention. Spent time at many other CH hotels and this one is best of best.
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Review collected in partnership with Curio – A Collection by Hilton
Love the location of this hotel, balconies are wonderful for sunsets, hotels are heavenly as well as the robes. Couldn't ask for a better place to stay while visiting our daughter at unc and catching a basketball game at the dean dome!
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Review collected in partnership with Curio – A Collection by Hilton
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Photo provided by managementThe Franklin
Room & Balcony
Hi. Sorry I only just saw this! No pool. Very small gym.
0 votes
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When I was there I did a run roughly following the Pumpkin Loop in the Carolina North Forest. You can just Google for it. That was a nice run in forest surroundings, slightly hilly, relatively smooth gravel surface.
1 vote
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Hi Tammy, Thanks for your note. Yes, we have tons of running trails all around our hotel. We are on the edge of the UNC campus, so the various quads and paths provide great options. There are also several greenways throughout Chapel Hill and Carrboro that meander between commercial and residential neighborhoods. Your personal host at The Franklin, Louise Bellamy can help you map out some areas that might be of interest to you. Please contact her at 910-802-6119 and she will follow up. Look forward to having you with us soon! Jay
1 vote
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Hello everyone, and thank you all for your responses to Tiffany S. All answers are right on the money here. Our cooked to order breakfast is available for $11 per person, either in our restaurant or in your room through in-room dining. On certain occasions such as UNC home football game weekends and UNC graduation weekends, we serve a buffet breakfast that is included with your room rate. Thanks! Jay Patel General Manager
0 votes
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"The suites are fantastic and have large balconies."
"For quiet location, request the back of the house"
"Ask for a room facing Franklin street (ask for a balcony on the front)"
"The rooms are spacious and quiet!"
"Ask for a view of Franklin Street!"
US$143 - US$324 (Based on Average Rates for a Standard Room)
franklin hotel chapel hill
United StatesNorth CarolinaChapel Hill
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