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The Carolina Inn

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1,077 Reviews from our TripAdvisor Community

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There are newer reviews for The Carolina Inn
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Showing 1,069: English reviews
Madison
1 review
Reviewed 25 April 2016

A great place if you have a small traveling party, but not comfortable at all if you have a larger party. We had a family of 5 in what was supposed to be one of the largest non-suite rooms at the hotel and we were could barely fit into our room. That said, the staff was wonderful, the property is... More 

Review collected in partnership with this hotel

Helpful?
Thank jbG2937PT
Staunton
1 review
Reviewed 24 April 2016

We had a lovely time staying at the Carolina Inn. We traveled from Virginia, where we were able to get a discounted rate due to a UNC Hospital appointment. The valet staff was wonderful shuttling us to and from the hospital. The Inn is located within walking distance of all kinds of restaurants. After our appointment and a rest, we... More 

Review collected in partnership with this hotel

Helpful?
Thank 881garlandn
Management response:

Dear 881garlandn, Thank you very much for choosing to stay with us at The Carolina Inn. We’re very pleased to hear that you had terrific service from the valet team, enjoyed a great night’s rest, and were able to enjoy breakfast at our restaurant. We look forward to welcoming you once again should your travels bring you back to Chapel... More 

Apex, North Carolina
Level Contributor
289 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 24 April 2016

We stayed here several years ago the night before a surgical procedure at UNC Hospitals and remembered it as lovely, but our minds were truly preoccupied. We came back to celebrate a medical milestone and it did no disappoint. The hotel is truly lovely -- well appointed and the rooms were well maintained. The staff was very helpful and delightful.... More 

Helpful?
Thank elandja
Management response:

Dear elandja, Thank you for reviewing your recent visit to the Carolina Inn. I am delighted to read such high praise for our historic inn, our team, and amenities. We pride ourselves on offering a memorable experience, so I am pleased to read that this was your impression of your stay. Your recommendation is greatly appreciated and we look forward... More 

Miami
1 review
Reviewed 21 April 2016

Beautiful site and lovely accommodations! I arrived way ahead of check in time and I felt very welcomed. The Inn is located in a college area but you wouldn't know it. Kudos to the management of The Carolina Inn. "Great customer service".

Review collected in partnership with this hotel

Helpful?
Thank Miriam R
Management response:

Dear Miriam R, Thank you so much for the great review. What a delight to read the notes from your recent stay! We make every effort to provide gracious southern hospitality to our guests, so we are thrilled that you left feeling that way. On behalf of the entire Carolina Inn team, thank you, and we look forward to welcoming... More 

Corning, New York
Level Contributor
331 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 573 helpful votes
Reviewed 19 April 2016

A special place for an outstanding visit. Centrally located and with historic charm, the Carolina Inn is a great choice for a stay in the Chapel Hill area. Because of very strong demand for rooms and probably the cost to maintain the heritage of the facilities, this is a premium level hotel, particularly during event weekends at UNC. A number... More 

Review collected in partnership with this hotel

Helpful?
Thank GoBills2016
Management response:

Dear GoBills2016, Thank you very much for this wonderful review! I’m so pleased to hear you enjoyed your stay with us. Your comments with regard to our service team are highly appreciated. Our associates are always eager to assist in creating a memorable experience for our guests. Thank you for taking the time to recommend our hotel. We look forward... More 

North Carolina Coast, North Carolina
1 review
Reviewed 18 April 2016

My room was exquisite. It seemed like no detail was overlooked and the bed was very comfortable. I was visiting for a conference, and even the main restrooms near the meeting rooms were beautiful! The grounds are lovely, the food was excellent, and the location is walking-distance to Franklin Street for plenty of restaurants and stores. Highly recommend and would... More 

Review collected in partnership with this hotel

Helpful?
Thank lp3353
Management response:

Dear lp3353, Thank you so much for the lovely review. We appreciate your detailed review and are pleased to hear you thoroughly enjoyed your stay. From the design of our building, to the menu in our restaurant, we invite our guests to discover a unique southern experience steeped in Carolina history and traditions. Being in the heart of Chapel Hill,... More 

Charleston, South Carolina
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 April 2016

Lack of attention to details-- shade in room didn't work, toilet paper holder loose, no coffee in urn, danish were stale, plates weren't removed -- I don't blame the staff; management isn't on the ball!

Review collected in partnership with this hotel

Helpful?
3 Thank Shirleydog
Hampton
1 review
Reviewed 18 April 2016

From check in to check out, the staff and atmosphere of the Carolina Inn was excellent. The accommodations are clean and wonderful. The staff are friendly and helpful. Beautiful hotel and all the amenities you would ever need.

Review collected in partnership with this hotel

Helpful?
Thank joycek446
Management response:

Dear joycek446, Thank you for the lovely review. We were very pleased to read your feedback regarding your recent stay at the Carolina Inn especially that you found our staff to be friendly and accommodating. We will be sure to pass along your kind words to the rest of the team. We look forward to welcoming you back to Chapel... More 

Kansas City
Level Contributor
3 reviews
Reviewed 18 April 2016

the hotel is very nice, has that southern charm. the food was excellent. the hotel was within walking distance to the Chapel Hill campus of UNC so there was a nice college town atmosphere, and the spring weather was great.

Review collected in partnership with this hotel

Helpful?
Thank jodit953
Management response:

Dear jodit953, Thank you for sharing your kind review with us. We love to hear how our guests experience the collegiate connection with southern graciousness and hospitality. Thank you very much for choosing to stay with us. We look forward to welcoming you back for a future visit! More 

Greensboro, NC, United States
2 reviews
Reviewed 17 April 2016

There for 50th Medical School Reunion (MD 1966, BA 1962). All was wonderful, and to have the Carolina Inn at the center of things was pivotal. There were other events there which served to further enhance the experience, and it was especially fun to see folks "at tea" in the lobby.

Review collected in partnership with this hotel

Helpful?
Thank Robert Patrici... S
Management response:

Thank you for the great review. I’m so pleased to hear that your reunion was wonderful. It brings us great pleasure when we hear alumni coming together to share fond memories of their time in Chapel Hill. I’m also pleased to hear you enjoyed the classic southern tradition of afternoon tea served in our cozy hotel lobby. We love the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro Street, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: $209 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room with windows”
 of 5 bubbles lguy66, 17 Nov 2016 | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 6 Nov 2016 | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, 17 Oct 2016 | Read review
“Get a view of gardens not street or parking lot.”
 of 5 bubbles twickski, 27 Sep 2016 | Read review
“Choose the first floor in the back area near parking if you want closer access to your car!”
 of 5 bubbles ButterBean21, 15 Aug 2016 | Read review
5 of 5
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