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Chapel Hill University Inn

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434 Reviews from our TripAdvisor Community

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Showing 428: English reviews
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Pittsford, New York
Reviewed 4 days ago NEW

I was very presently surprised at how wonderful the University Inn at Chapel Hill was. It is "motel style" but easily the best "motel" I have ever stayed in. The lobby was decked out in UNC paraphernalia and was awesome. My single complaint was my room needed a new shower curtain. The room was tidy, had a refrigerator, the bed...

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Helpful?
Thank mmherronmd
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Five Stars! You made our team cheer... We look forward to seeing you again and yes the brand new pool is amazing. We hope Chapel Hill will have it inspected and open by Mother's Day weekend. Our lounge chairs are out in the courtyard- so feel free to lounge outside. We are anxiously awaiting all the new fabulous restaurants that...

Spring Hope
HOTEL’S FAVOURITE REVIEW
Reviewed 20 October 2016

We really enjoyed staying here. It was very clean with a very nice looking pool and very reasonably priced. Anything you needed was within walking distance. There is a real nice indoor mall close that we enjoyed very much because all of the stores are unique. No chain stores. We spent quite a few hours there. This Inn also has...

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Helpful?
Thank Terri J
About Hotel's Favourite Review
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

I loved your review notes and want you to know that you have totally convinced me to try Elmos's french toast! I really appreciate your very kind comments and certainly hope to welcome you back in the near future!

Dahlonega, Georgia
Reviewed 1 week ago

Pros: Staff was friendly and helpful. The shuttle was good, with a friendly driver. Room was clean, bed was comfortable. Cons: Room became cold easily, as there was little to no seal on the door. Ice machine was fairly far away. TV was scratched and TV channel options were limited, as the same movie came on each night on the...

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Helpful?
Thank Haley P
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Thank you Haley for your review of our team and our hotel. We are so pleased read and react accordingly to your feedback (we learn from every review). Our team was honored to host you during your stay. We look forward to seeing you on your next visit!

South Jersey
Reviewed 1 week ago via mobile

Stayed on a visit to UNC for a lacrosse game. Room was clean. Employees at the desk were friendly and helpful. The only negative was the faucet in the shower was loose and felt like it might come off. Would stay there again if in the area.

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2Thank wags032
Reviewed 2 weeks ago via mobile

Pros...3 mi from UNC hospitals Walking distance 2 shopping & dining. Clean rooms, crisp linens & quiet nites Great service by great employees Cons...No signage on bldg or property I had a great visit here while undergoing medical tests @ UNC Hospitals. Galen, the desk clerk, was cute as a button & easily made me feel comfortable, even w/ a...

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Helpful?
Thank Pamela W
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Pamela- We loved your review and can't thank you enough for your very genuine feedback! We could not agree more... we would love to have a large sign on our building and spot lights too... if only the town would approve! We are limited to a small street side sign that can be a challenge to see in traffic. We...

Beaufort, South Carolina
Reviewed 2 weeks ago

The room was cozy and clean, and the wifi was free, but the best part of my experience was interacting with Rob at the front desk! There was a mixup with the reservation (I reserved the hotel for the wrong date) and he was so helpful in straightening it out! When I arrived at checkout, he was kind, courteous, and...

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Helpful?
Thank kaylaetv
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

We're so pleased Rob could take such wonderful care of you. We're pretty fond of him around here also! Thanks for carving out time to leave a review- your feedback is greatly appreciated! We hope to see you again soon.

Granite Falls, North Carolina
Reviewed 3 weeks ago

Went to stay for Carolina and Duke game. Have stayed here before. Very nice staff and helpful. Galen was very helpful. Directions were very on target. Helpful hints on parking for game. Gave us shopping and restaurant. Ideas. They did put us in another room because checkin wasn't until 4 and we checked in at 10.

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Helpful?
Thank garywE2734XY
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Wow- We were so excited for all of our guests checking in for the Duke/Carolina Game Saturday night. That game did not disappoint! We are pleased we could get you into a room early on Saturday so you could head out for some pregame fun. Many thanks for your review and for choosing to spend your big weekend with us!...

Myrtle Beach, South Carolina
Reviewed 3 weeks ago

They did an excellent job of providing me & my wife with a clean and comfortable room while in Chapel Hill. Our front desk clerk Galen was very professional and should be commended. The other staff was very quick to attend to any of our requests. They even had a restaurant provided within the Inn, with a nice menu selection.

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Helpful?
Thank wnash0113
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

You made our day! Our team (especially Galen) cheered when they read your review! Clean, comfortable, convenient, and great customer service- No frills just a great value. You covered it all! Thank you again for selecting our Inn for your stay and we certainly hope to have the opportunity to host you and your wife again. Safe travels!

Lansdale, Pennsylvania
Reviewed 3 weeks ago

The hotel is an old-er motel, 2 levels with outside entrances to each room. The building is attractive in front, but tired on the outside behind the building (where our room was located). It is not close to the UNC campus. The room was clean enough, and the furnishings were new-ish. In fact, the room itself was quite comfortable. But...

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Helpful?
Thank P R
ChapelHillUnivInn, Manager at Chapel Hill University Inn, responded to this review

Thank you for your review and your valued feedback. We have rooms that can be purchased with or without a breakfast package. You are correct, we will certainly coach our wonderful, new breakfast hostess to reach out to our front desk if a guest forgets their breakfast invitation. She might have been distracted, but, please know that our waffle batter...

Reviewed 4 weeks ago via mobile

Nice clean rooms and a spacious bathroom. Fast breakfast with lots of options and mini waffles. s/o to Beth! Accommodating for our large group, about 15 of us came for a unc game and everything from check in to room dividing was easy.

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Helpful?
Thank Stephanie H
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

So happy you guys enjoyed the terrific game and your stay with us! Thank you so much for taking the time to leave a review and we will be certain to pass along the big thanks to Beth. We think she's pretty great also! Safe travels to you all and we hope to see you again on your next trip...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The Chapel Hill University Inn is known as the “Home of the Sports Experience” and is proud to showcase the winning traditions of the University of North Carolina Tar Heels. This sports themed hotel is the only full-service moderately priced hotel in Chapel Hill. The hotel is within walking distance to Trader Joe’s, Starbucks, SteinMart, shopping, more restaurants, and drug/ grocery stores. Hotel is located just 2 miles from UNC and downtown Franklin Street.Guests will enjoy complimentary Wireless internet access throughout hotel and in guest rooms. Other amenities includes: Free access to Kinetix Health Club and on site fitness center, business center, outdoor pool, and guest laundry facilities. Complimentary gourmet coffee is available 24/7 in the lobby. Hotel has a relaxing courtyard with covered seating and Adirondack chairs, as well as a gas grill and picnic area. Daily local shuttle service is provided to designated stops on UNC campus, UNC Hospitals, Franklin Street, the Friday Center and University Mall. Time- Out Sports Bar and Restaurant is on site. Watch any sports event on one of the 17 HDTV’s, play pool or video games. Open for breakfast and dinner, and will soon be opening for lunch. Time-Out is home of the famous Chicken and Cheddar Biscuit and was featured on Travel Channel’s Man vs. Food show. Room service is also available. ... more   less 

Additional Information about Chapel Hill University Inn

Address: 1301 Fordham Blvd, Hwy 15-501 at Eastgate, Chapel Hill, NC 27514-5803 (Formerly Holiday Inn Chapel Hill)
Region: United States > North Carolina > Chapel Hill
Price Range: $85 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chapel Hill University Inn 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Chapel Hill University Hotel Chapel Hill
Holiday Inn Chapel Hill
Chapel Hill Holiday Inn
Hotel Style:
#1 Best Value Hotel in Chapel Hill
#5 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Chapel Hill University Inn staff and other travellers.
3 questions
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Seattle, Washington
over a year ago
new jersey
over a year ago

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Questions? Get answers from Chapel Hill University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked my "outdoor" room so I could easily park right in front of my room.”
 of 5 bubbles mmherronmd, 22 Mar 2017 | Read review
“Great customer service”
 of 5 bubbles kaylaetv, 7 Mar 2017 | Read review
“All rooms are nice.”
 of 5 bubbles garywE2734XY, 5 Mar 2017 | Read review
“No elevator”
 of 5 bubbles PR703, 1 Mar 2017 | Read review
“Nice pool and free continental breakfast with some rooms.”
 of 5 bubbles MdLuv2travel, 23 Jan 2017 | Read review
5 of 5