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Courtyard Charlotte Airport North

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Courtyard Charlotte Airport North
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376 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Plainfield, Illinois
Reviewed 8 October 2016 via mobile

I stayed at the Courtyard Charlotte Airport North the weekend of October 1,2016. I was visiting my Son at a local college and he stayed in the room with me. The hotel was clean and the bed was comfy. On Sunday morning I did laundry and the dryer did not seem to be doing its job. I had my clothes...

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Helpful?
Thank cbb515
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you so much for staying with us and thank you for your wonderful feedback! We are very pleased to see that you enjoyed your stay and that Mrs. Linda was able to assist you. We hope that you will stay with us again the next time you come to visit your son.

New Bern, North Carolina
Reviewed 1 October 2016 via mobile

Stranded at the airport last night due to weather up north so whatever I thought let's not pout and stay at a nice hotel overnight. So at the airport here is what you do. Go to the baggage claim and exit on A. If you can call the hotel and tell them you are checking in. Then go to the...

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Helpful?
Thank edodowd
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for staying with us and providing your feedback. Sorry to hear that you were stranded by weather, but happy to hear that we were able to accommodate you. We hope to see you again the next time your travels bring you to Charlotte!

Reviewed 19 September 2016 via mobile

Mrs Linds and Bones made some great food for our meeting. This is only day one and I'm Excited and looking forward to tomorrow to see and eat our food. You wouldn't expect such high quality food at a hotel like this. They are both very talented with food. Thanks!

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Helpful?
Thank Chris V
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you so much for your feedback! Bones and Linda are both assets to our operation and I am happy to see that they continue to provide quality service and food. It was a pleasure having your group in house and we hope to see you again soon!

Reviewed 15 September 2016 via mobile

I stayed 1 night in this hotel and I was blown away by the genuine kindness of the staff. One in particular named Dennis. My room was very clean and smelled great! He left a note by my bed that simply said "Enjoy your stay". He spoke in the hallway and had a great smile after my long day of...

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Helpful?
Thank Lisa M
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for the wonderful feedback! I will be sure to share your comments with Dennis and the entire team. We are happy to hear that you enjoyed your stay and we hope to see you again soon!

Nazareth, Pennsylvania
Reviewed 15 September 2016

Had a one night stay at this Courtyard. Room was clean and fresh. Courtyard is a bit small, but does have a firepit, Breakfast was good - Management needs to staff two folks behind the counter. There was a bit of a line waiting. Many restaurants close via shuttle. I'd stay here again.

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Helpful?
Thank JessFuquay
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for taking the time to share your feedback. We want to apologize for the wait at check in and want to assure you that we have increased our staffing to reduce this issue. We hope to see you again the next time your travels bring you to Charlotte.

Nebo NC
Reviewed 14 September 2016 via mobile

We was on a girls trip to New York and needed to be close to the airport for an early flight. We had to check out before breakfast but Ms Pat was there to greet us as we were leaving and very graciously fixed us some coffee. She was smiling and willing to help anyway she could. We took the...

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Helpful?
Thank jeramsey121
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for your wonderful review! Ms.Pat is a great asset to our team and I will be sure to let her know how much you appreciated her assistance. We hope you had a great trip to New York and we hope to see you again soon!

Kansas
Reviewed 13 September 2016

Not too much different than any other courtyard I have visited, all pretty standard fare. I don't usually, or ever, write reviews but in this case I took exception. The people that work at the front desk and in the Bistro are the nicest, most accommodating people I have encountered in my business travel. Thay all constantly asked if I...

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Thank Jhawk00
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you so much for taking the time to share your experience here at the Courtyard Charlotte Airport North. We truly appreciate your feedback. I will be sure to share all of your wonderful comments with our staff. We strive to have 100% guests satisfaction and are happy to see that you enjoyed your stay.

Bristol, United Kingdom
Reviewed 12 September 2016

I'm a regular traveller to different parts of the US on business. This very short stay was a pleasure. The staff were charming and very very polite. Room was good, air con good and complimentary breakfast had healthy options. I didn't use the gym or pool due to timings but both looked adequate for multi activity or circuit training. Remember...

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Thank Robbie1301
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

Thank you for staying with us and your feedback! We are very happy to hear that you enjoyed your stay and we hope to see you again the next time your travels bring you back to Charlotte!

Charlotte, North Carolina
Reviewed 7 September 2016 via mobile

My family and I stayed at this location for 3 nights. The first room they gave us 252 had trash in the bin, pubic hair on the bathroom floor and the shower didn't drain water and there was standing water in the tub. DISGUSTING!!! I walked to the front desk and asked for a manager. Amanda, the manager apologized about...

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Helpful?
Thank MzzGoldie
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

MzzGoldie, Thank you for bringing this situation to our attention. First and foremost, I would like to apologize for any inconvenience we may have caused you and your family. Our guest satisfaction is our main goal and it is unfortunate that your stay was less than enjoyable. If you would like to discuss this issue further, please contact me directly...

Maryland USA
Reviewed 6 September 2016

I got stuck in the Charlotte Airport due to a severe thunderstorm. Not wanting to wait until the last minute and find the flight canceled and no place to stay, I looked for a nearby hotel. This Courtyard came up and airport staff also recommended it. I called them and they sent a shuttle for me. It took ten minutes...

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Helpful?
Thank DMR_Maryland
David S, General Manager at Courtyard Charlotte Airport North, responded to this review

DMR_Maryland, Sorry to hear about your flight, but happy to see that we were able to provide a satisfactory hotel experience. Thank you for taking the time to share your review! Our guests satisfaction is our #1 priority and we are happy to hear that you enjoyed your stay. We hope to see you again the next time you are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Airport North

Address: 2700 Little Rock Rd, I-85 & Little Rock Rd, Charlotte, NC 28214-3021 (Formerly Courtyard Charlotte Airport)
Region: United States > North Carolina > Charlotte
Price Range: $161 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Airport North 3*
Number of rooms: 148
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Courtyard
Charlotte Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Airport North staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are large enough for 2 people not to be crowded or uncomfortable”
 of 5 bubbles patenright55, 4 Mar 2017 | Read review
“Ask for a balcony and view.”
 of 5 bubbles B9080MZdannyh, 24 Feb 2017 | Read review
“I asked for a room away from the highway.”
 of 5 bubbles 776luckak, 15 Jan 2017 | Read review
“- ask for room without an adjoining door in case your neighbour decides to have a large party.”
 of 5 bubbles Bobberts, 13 Jan 2017 | Read review
“Higher rooms have less noise from the a/c, but all rooms are clean and comfortable”
 of 5 bubbles 756nancya, 4 Jan 2017 | Read review
5 of 5