Hampton Inn & Suites Charlotte / South Park at Phillips Place

Hampton Inn & Suites Charlotte / South Park at Phillips Place

Traveller (171)
king suite
Room & Suite (343)
Breakfast Area at the Hampton Inn & Suites-Southpark at Phillips Place
Dining (24)
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Breakfast included
C$208
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#9 of 206 hotels in Charlotte
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
We are in the upscale Phillips Place outdoor shopping promenade, offering exclusive retail and fine dining experiences just steps from our front door. Our hotel is the ideal destination for both business and leisure travelers seeking modern amenities and stylish decor. Conveniently located near SouthPark Mall, local eateries, premier wedding venues, and Shalom Park, our prime location provides easy access to an array of attractions. To start your day off right, we offer a free hot breakfast, and for a quick bite, our 24-hour Treat Shop is always open. Stay connected with complimentary high-speed internet access or take a refreshing dip in our outdoor pool to unwind after a long day. Whether you're here to shop 'til you drop, attend a business meeting, or explore the vibrant city of Charlotte, our attentive staff is dedicated to ensuring that your stay with us is nothing short of exceptional. Experience only the best at Hampton Inn and Suites Charlotte/South Park at Phillips Place.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

6700 Phillips Place Court, Charlotte, NC 28210
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 70 out of 100
70
Douglas Airport
13.3 km
See all flights
Concord Regoinal Airport
28.9 km
See all flights
1,038Review11Q+A86Room tips
Traveller rating
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Detailed Reviews
LGILMAN479 wrote a review Jun 2023
Charlotte, North Carolina1,309 contribution69 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Don't walk into this hotel expecting the typical roadside Hampton Inn experience. Yes, it's clean, the staff is friendly, and you'll find all of the typical Hampton Inn amenities including hot breakfast.

But this location could easily be mistaken for a four-star luxury hotel. Throughout the entire property, you'll find beautiful architecture and elegant furnishings. This hotel was built to impress, and it's been kept up exceptionally well. I first discovered this hotel two years ago, and was very much looking forward to another visit, finally getting the opportunity this past weekend.

My room was on the top floor, room 619 with a king bed. High ceilings and a light, soothing color scheme give the room a light, airy feel. The in-room desk is unusually large. There's a chair with ottoman and moveable laptop table, although the table is a bit difficult to move because of how heavy it is. Crown moldings and the glass-accented bedside lamps further add to the elegant look of the guest rooms.

Everything was clean and in good working order - in fact, the refrigerator may have been working too well, as it froze the water bottles I received at check-in. The bed was very comfortable and internet access was without any issues.

Morning breakfast had a decent spread of food available. Staff service was very professional and courteous, matching the hotel's upscale atmosphere. The hotel also provides courtesy transportation to Southpark Mall.

The Hampton Inn & Suites Charlotte Southpark/Phillips Place isn't your typical Hampton Inn, offering beautiful, elegant decor and furnishings to complement Hampton's usual high standards of cleanliness and service. This hotel comes highly recommended if you're looking to spend a bit extra for an exceptional hotel experience.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gail P wrote a review Jan 2021
Matthews, North Carolina45 contributions58 helpful votes
5.0 of 5 bubbles
My husband and I recently spent several days at the Hampton Inn in Phillips Place. This is a particularly attractive Hampton Inn in a convenient location with several restaurants in easy walking distance. We felt comfortable with the level of Covid precautions (ample hand sanitizer stations, limited occupancy on elevator, breakfast service provided by one employee behind counter, careful cleaning of rooms with a seal on door upon check in) and found the staff to be exceptionally friendly and helpful (especially Marcel). We would definitely choose to stay there in the future.
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa7777777 wrote a review Aug 2020
Pittsburgh, Pennsylvania46 contributions60 helpful votes
5.0 of 5 bubbles
I was expecting to stay overnight in a typical Hampton Inn on my way home from dropping my daughter off at college. This was not your typical Hampton Inn. The location is exceptional...beautiful and nearby to a beautiful shopping area and restaurants. My room was spacious with a beautiful view. The staff were professional and accommodating. Greg was particularly helpful with his knowledge of the local area, dining and helping me get my bags to my room. I even looked for him the next morning to say goodbye because I felt I made a friend. ;-) I'll be back!
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Date of stay: August 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Ask for a view overlooking the front of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chip w wrote a review Sep 2020
New York City, New York, USA13 contributions12 helpful votes
3.0 of 5 bubbles
We stayed one night at the Hampton Inn & Suites Charlotte - South Park, and, for the most part, were very impressed. This was the first road trip we took since January and were very cautious about staying in hotels in a Covid 19 world. This hotel did an excellent job of putting our concerns to rest with ample hand sanitizer, strict elevator rules, breakfast prepared by single server, and rooms sanitized and sealed between guests.

Given all that, you would expect a high rating. Unfortunately, during our stay we saw a few roaches in our room. If our reservation was for more than a night, we would have checked out.

I alerted the Front Desk to this situation upon checking out and can only hope they will address it.
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Date of stay: September 2020
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John R wrote a review May 2021
Charlottesville, Virginia1 contribution
3.0 of 5 bubbles
I'm usually a fan of Hampton Inns, but this one was a bit disappointing. The biggest reason for this was the condition of the room. Even though the hotel claimed it had been "sterilized", it was dirty in places and could have used a serious deep scrub. The highlight was finding a toenail clipping on the carpet - yay. Also, although I know the hotel is still under COVID protocol, I feel they should provide clean towels on the 2nd day of the stay. The fact that they don't is more of a cost savings than because of any COVID concerns, IMHO. Anyway, not a hotel I'd recommend, especially for the price.
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Review collected in partnership with Hampton
Date of stay: May 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
lalee1149 wrote a review Jun 2021
Mount Pleasant, South Carolina359 contributions134 helpful votes
5.0 of 5 bubbles
We had a wonderful stay at this hotel! It was very clean and updated, the beds and pillows were extremely comfortable and the bedding and linens were pristine. The water pressure in the shower is great and there is a TV in the bathroom!! Every morning there is a breakfast with a really nice variety of different breakfast foods and coffee and hot water are available all day! What was most important to us though was the phenomenal customer service! Everyone was extremely pleasant and helpful throughout our stay, but what was truly remarkable were the help of Kimberley at the front desk and our housekeeper, Deborah. I left a very expensive pair of earrings and bracelet in my room and called the hotel in a panic. Kimberley’s customer service was first class. She was very professional and knew just who to call and personally went to the room to check the area where I had left them. Deborah, who cleaned our room, found them and brought them to the front desk. We are so grateful for the help and care of both of these ladies. I recommend this hotel very highly. Thank you so much for such a wonderful stay!!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Caroline I wrote a review Jan 2020
Caesarea, Israel474 contributions164 helpful votes
4.0 of 5 bubbles
I had a very nice stay at the Hampton Inn. There is nothing particularly special or boutique about this Inn but considering that it's part of a chain, it does a very good job. Breakfast had a decent selection but I found the breakfast room kind of chilly in atmosphere. The gym was basic but just fine. What I'm trying to say is that for a Hampton Inn they've done a great job. They're also really nice!
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bree716 wrote a review Nov 2021
Mebane, North Carolina395 contributions39 helpful votes
+1
4.0 of 5 bubbles
We had a comfortable and mostly relaxing experience. We arrived in town on Saturday to attend a funeral. Check in was a breeze thru the Hilton app. Bellman Gregg was awesome and helpful. Everyone we interacted with were friendly. The environment was very warm and welcoming. Pick your room and key loaded to your phone. It is a beautiful hotel and position in what I would call its own “town” - prestigious indeed. Dining, shopping, etc. within walking distance of the hotel. Close to downtown as well Independence. We had the continental breakfast Sunday morning and it was good with a lot of variety. Room above us had a child running around for hours after 7 pm and started back up about 7:30 am. Bed was comfy except the frame squeaked when you got on/off it. Room was clean and nicely decorated. Room 403 had a nice view of the beautiful fountain. We did see an officer walking around outside. Parking on the sides of the hotel or complimentary valet is offered. Now, when we went to eat, we were asked – Do you have a reservation – so check the restaurant before you go. We did take out since the wait was 1.5 to 3 hours and had just got into town and was hungry. We ate away from the hotel the remainder of our trip. Checked out on the app.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Check restaurants for walk in policy before going
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
missrockhill wrote a review Nov 2020
Rock Hill, South Carolina26 contributions18 helpful votes
5.0 of 5 bubbles
My friend and visited with our daughters this past weekend and cannot say enough nice things about our experience.

The entire staff was really wonderful. Marcel was great when helping me with questions about our room reservation. Check in with Whitney and Matt was delightful. Mr Greg was so sweet with our girls and made them feel so special.

We came for my daughter’s birthday to visit the American Girl store. The location is perfect for this. Mr Greg drove us to the mall in the complimentary shuttle and he was super prompt.

Everything was very clean. Our suite was on the 5th floor with a pretty view overlooking the fountain. Breakfast was easy and the only difference pre-Covid was it was counter service vs self service. They also offered little American Girl doll high chairs in the breakfast area which was a cute touch.

I would definitely recommend the hotel and the location for quick access to SouthPark Mall.
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thaigirltravels wrote a review Jul 2022
Pittsburgh, Pennsylvania20 contributions1 helpful vote
+1
5.0 of 5 bubbles
Whoever has a complaint about this hotel would not be happy anywhere and seriously needs to reevaluate their life. I can't say enough about what a fabulous stay I had. The king room I booked was absolutely perfect and such a welcome comfort after a long, scary night of driving alone in a used van I purchased in Charleston, SC.

I had no problem booking my reservation through the Hilton Honors APP.

The staff was pleasant and caring, the night shift girl was new and she took the time to take me around the hotel, showing me the courtyard and pool, along with the other amenities. Perfect training/experience in customer service.

The room was lovely and comfortable...the best sleep I have ever had! There was a TV built-in to the bathroom mirror, along with a garden style tub. The soft colors of the decor were lovely. Breakfast was perfect with plenty of seating in a comfortable dining room, or out in the courtyard.

There are a variety of restaurants close by (charming outdoor bars on either side of the hotel) and a cute little mall with quaint shops all around; a movie theater is located at the other end of the strip mall.

There are comforting fountains with benches to sit on and appreciate the tranquility and soft perfect lighting at night. A security guard is present at night for the safety of the guests. He is pleasant and will not disturb you, only there for your safety.

I wanted to be sure to leave a nice review as I am a Hilton team member from Chambersburg, PA, but not affiliated with Charlotte South Park Hampton Inn. I wouldn't mind working here though, it would be a pleasure to work here everyday. <3 I hope after our remodeling that our hotel will be as lovely with the new gym in place.

My review is tardy because the family member I was visiting while there on business was very ill and has passed, so I've been very busy dealing with this. I still wanted to leave my review because of the unforgettable stay. My only regret is that I didn't get to stay longer. I will definitely be back as soon as I possibly can, what a relaxing stay I had. Thank you so much. You all truly represent southern charm and hospitality. 😊
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rreed73 asked a question Nov 2017
Ohio
Howfais airport?
Answer from Marcel H
Charlotte, North Carolina
Good afternoon, I do apologize for the delay in responding! The airport is approximately 9.5 miles away from the hotel. The travel time is roughly 25 to 35 minutes depending on the time of day. If you have any other questions, please let us know. Sincerely, Marcel D. Hebert General Manager
mfcjr asked a question Sep 2017
Naples, Florida5 contributions3 helpful votes
are small pets allowed
Milwaukee, Wisconsin95 contributions29 helpful votes
rt
mfcjr asked a question Sep 2017
Naples, Florida5 contributions3 helpful votes
are small pets allowed
Answer from MoreAboutThat
Mount Pleasant, South Carolina93 contributions52 helpful votes
Not sure but I seem to recall seeing someone with a pet while I was there. I would recommend calling them before you travel.
TerrySharH wrote a tip Jan 2024
25 contributions5 helpful votes
2.0 of 5 bubbles
"Front desk can ruin your first impression how you are treated."
Read full review
Ps N wrote a tip Nov 2023
Raleigh, North Carolina15 contributions1 helpful vote
5.0 of 5 bubbles
"Free parking"
Read full review
Yorkie3 wrote a tip Jul 2023
3 contributions
5.0 of 5 bubbles
"close to all things quintessential Charlotte"
Read full review
Jeffrey S wrote a tip Jan 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Do not stay here"
Read full review
StevJay wrote a tip Oct 2022
Howard Beach, New York84 contributions60 helpful votes
5.0 of 5 bubbles
"Great Mall in the area - plenty of restaurants to choose from there."
Read full review
Not the right property for you?
There are more places to choose from in the Charlotte area.
PRICE RANGE
C$173 - C$283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn charlotte - south park hotel charlotte, hampton inn south park, charlotte hampton inn
LOCATION
United StatesNorth CarolinaCharlotte
NUMBER OF ROOMS
124
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn & Suites Charlotte / South Park at Phillips Place - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hampton Inn & Suites Charlotte / South Park at Phillips Place
Which popular attractions are close to Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Nearby attractions include Phillips Place (0.2 km), Jesse Brown's Outdoors (0.4 km), and Regal Phillips Place (0.4 km).
What are some of the property amenities at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Conveniently located restaurants include Cafe Monte French Bakery And Bistro, Baoding, and The Palm - Charlotte.
Are there opportunities to exercise at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Charlotte / South Park at Phillips Place offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hampton Inn & Suites Charlotte / South Park at Phillips Place?
The staff speaks multiple languages, including English and Spanish.
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