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    Extended Stay America - Charlotte - University Place - E. McCullough Dr.

    123 McCullough Dr, Charlotte, NC 28262-3306
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    2017-09-03 2017-09-04
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    US$66
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    Room & Suite (7)
    Dining (1)
    Pool & Beach (1)
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    496 reviews
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    Overview
    • Excellent17%
    • Very good15%
    • Average5%
    • Poor25%
    • Terrible38%
    1 week ago
    “Not as expected”
    8 Jul 2017
    “WEARY TRAVELLER”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Fitness centre
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Charlotte - University Place - E. McCullough Dr.
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    Microtel Inn & Suites by Wyndham Charlotte/University Place
    514 reviews
    #91 of 178 hotels in Charlotte
     
    Sleep Inn University Place
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    Candlewood Suites - Charlotte University
    170 reviews
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    Homewood Suites by Hilton Charlotte-North/University Research Park
    496 reviews
    #53 of 178 hotels in Charlotte
     
    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (39)
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    1 - 5 of 38 reviews

    Reviewed 1 week ago

    Not as expected because of service provided and I stayed for a full 7 days only one day they cleaned my room and I requested to clean atleast one more day the receptionist was not good and no service Was provided no phones I told...More

    Review collected in partnership with Extended Stay
    Thank Kannan K
    Response from 00esa, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr.Responded 1 week ago

    Kannan, please accept my apologies that we failed to deliver the exceptional stay you deserved and regret the inconvenience it caused. Your comments have prompted our management team to redouble training efforts so we can be sure to meet the standards you should always expect...More

    Hotel's Favourite
    Reviewed 14 February 2017 via mobile

    Here on a business stay after a horrible experience at another hotel. Seeing the bright smiles of the staff and the clean rooms made me feel right at home. It's amazing how compassionate people can just erase your bad memories. Thanks for being so nice...More

    Thank Lisa B
    Response from Manager_11525, Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr.Responded 16 February 2017

    The team and I appreciate your remarks. I am proud of our staff for providing you with a warm welcome. It is also great to read you received clean room accommodations that were to your liking. Thank you again for your kind words. The staff...More

    Reviewed 3 weeks ago

    Staff has poor attitude and poor work ethic, rooms are dirty, supplies not available, hotel smells terrible. The room we were checked into first looked like the staff had started cleaning it and then stopped. The same thing happened to a friend I was with...More

    Review collected in partnership with Extended Stay
    Thank BlueKickballGirl
    Response from 00esa, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr.Responded 3 weeks ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 4 weeks ago

    The hallways smelled like cigarette smoke and we smelled that same smell in our room in the middle of the night. The bed was hard as a rock! The iron was broke. My daughter hated it! Our overall experience was a NIGHTMARE!!!More

    Review collected in partnership with Extended Stay
    Thank ahmadaB8808UO
    Response from 00esa, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr.Responded 4 weeks ago

    Thank you for your feedback. I apologize for the smell of smoke you experienced on your stay. We work hard to provide a clean and comfortable environment and I am sorry the smell compromised your experience. We will follow up on your concerns to ensure...More

    Reviewed 4 weeks ago

    Checkin was great. The halls smell a bit funny - but the rooms are really nice. The staff is very pleasant, helpful and kind. They accomodated a lot of our requests. Breakfast is okay - just grab and go muffins, drinks, etc. Great bang for...More

    Review collected in partnership with Extended Stay
    Thank adeels633
    Response from 00esa, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr.Responded 4 weeks ago

    Thank you for being our guest at Extended Stay America - Charlotte - University Place - E. McCullough Dr. We are delighted to know you enjoyed your time with us and that you were impressed with the service provided by our staff. I will be...More

    Microtel Inn & Suites by Wyndham Charlotte/University Place
    514 reviews
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    Sleep Inn University Place
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    Candlewood Suites - Charlotte University
    170 reviews
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    Homewood Suites by Hilton Charlotte-North/University Research Park
    496 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$67 - US$112 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 72
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Expedia, Priceline, Hotels.com, Orbitz, Cancelon, Travelocity, Hotwire and Cheap Tickets so you can book your Extended Stay America - Charlotte - University Place - E. McCullough Dr. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte
    Add Photo Photos
    Room & Suite (7)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (4)
    Bathroom (1)
    Nearby
    Sponsored by:
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    40 reviews
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    Microtel Inn & Suites by Wyndham Charlotte/University Place
    514 reviews
    .18 km away
     
    Residence Inn Charlotte University Research Park
    13 reviews
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    Nearby Restaurants
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    Nearby Attractions
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    Lake Norman North Carolina
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    5.67 km away
    UNC Charlotte Botanical Gardens
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    2.16 km away
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    Questions & Answers
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    Room Tips
    "non-smoking and pet friendly was a real plus. quiet times enforced a real plus"
    Read review
    "Nearer to the lobby, laundry area and parking."
    Read review
    "Don't get the smoking room."
    Read review
    "I would ask for a foo with sofa bed. The room is a little larger"
    Read review
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