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    BEST WESTERN PLUS Charlotte/Matthews Hotel

    2501 Sardis Rd N, Charlotte, NC 28227-7724
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE US$26
    US$91
    US$65
    US$80
    US$80
    Traveller (19)
    Room & Suite (10)
    Dining (3)
    BEST WESTERN PLUS Sterling Hotel & Suites
    418 reviews
    #81 of 177 hotels in Charlotte
     
    Fairfield Inn & Suites Charlotte Matthews
    401 reviews
    #37 of 177 hotels in Charlotte
     
    Comfort Inn Matthews-Charlotte
    531 reviews
    #1 of 12 hotels in Matthews
     
    Sleep Inn Matthews - Charlotte
    84 reviews
    #7 of 12 hotels in Matthews
     
    Overview

    • Excellent36%
    • Very good26%
    • Average14%
    • Poor6%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN PLUS Charlotte/Matthews Hotel
    Special Offer: Package Deal
    Hotel deals
    BEST WESTERN PLUS Sterling Hotel & Suites
    418 reviews
    #81 of 177 hotels in Charlotte
     
    Fairfield Inn & Suites Charlotte Matthews
    401 reviews
    #37 of 177 hotels in Charlotte
     
    Comfort Inn Matthews-Charlotte
    531 reviews
    #1 of 12 hotels in Matthews
     
    Sleep Inn Matthews - Charlotte
    84 reviews
    #7 of 12 hotels in Matthews
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (261)
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    1 - 5 of 261 reviews

    Reviewed 6 days ago

    It almost seems like they attempted to upgrade this hotel, but did what they can with a small budget. The bed seemed pretty new, but it was a brick with a small pillow-top on it. After a few hours of tossing and turning, I went...More

    Thank Tony C
    Response from Kam P, Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    Hotel's Favourite
    Reviewed 13 February 2017

    My sixth visit to this location in last year, and once again it hits in the 99% range service wise. Some minor problems, a film crew was holding a noisy business meeting in the dining room area and was very noisy, and one of the...More

    Review collected in partnership with Best Western
    Thank gigoodies
    Reviewed 6 days ago
    Google Translation

    Zimmer sauber, Frühstück sehr amerikanische gehalten (süße Speisen) Es gibt jedoch auch Obst 👍.Ruhiges Hotel, jedoch zentral in Matthews gelegen....More

    Thank Bine S
    Reviewed 2 weeks ago

    This was the last night on the road after a week of traveling and it was a great stop! Everything was perfect! And it was one of the cheapest places that I stayed at! The room was nicely decorated and very clean. The service was...More

    Thank Quality4122
    Response from Kam P, General Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel

    We greatly appreciate the Best Western Plus CharlotteMatthews as your second home. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior...More

    Reviewed 3 weeks ago

    We have stayed in better Beat Western motels. The room we got was about the quality of a motel 6 and to label this as a BW Plus is a joke. We were very disappointed and would not recommend this motel.More

    Review collected in partnership with Best Western
    1  Thank Richard W
    Response from Kam P, Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel

    On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

    BEST WESTERN PLUS Sterling Hotel & Suites
    418 reviews
    #81 of 177 hotels in Charlotte
     
    Fairfield Inn & Suites Charlotte Matthews
    401 reviews
    #37 of 177 hotels in Charlotte
     
    Comfort Inn Matthews-Charlotte
    531 reviews
    #1 of 12 hotels in Matthews
     
    Sleep Inn Matthews - Charlotte
    84 reviews
    #7 of 12 hotels in Matthews
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$87 - US$140 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveller (19)
    Room & Suite (10)
    Dining (3)
    Hotel & Grounds (13)
    Nearby
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    Nearby Restaurants
    Krispy Kreme Doughnuts
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    1.20 km away
    Cracker Barrel
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    1.19 km away
    IHOP
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    1.14 km away
    Buffalo Wild Wings
    21 reviews
    .17 km away
    Nearby Attractions
    Four Mile Creek Greenway
    37 reviews
    5.29 km away
    Elevation Church
    26 reviews
    4.42 km away
    Matthews Heritage Museum
    6 reviews
    3.28 km away
    Cinemark Movies 10
    56 reviews
    1.46 km away
    Questions & AnswersAsk a question
    Renee P
    We need a smoking room
    8 January 2017|
    Answer Show all 2 answers
    Response from Teresa B | Reviewed this property |
    No smoking inside but very convenient outside. Ask for a room "at end of hall near exterior stairs."
    2
    Votes
    Jim P
    What about poor (to no) wireless internet service, unlocked exterior doors, burns/stains on bedspread, and apartment dwellers? And why was I put in a handicap accessible room with a 4 foot shower? I am 6'2.
    28 February 2015|
    Answer
    Response from Chianti D | Property representative |
    Mr. Potter Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day... More
    0
    Votes
    Room Tips
    "Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a..."
    Read review
    "Don't stay here"
    Read review
    "Facing the front side of the Hotel"
    Read review
    "Wear slippers or socks - don't trust the carpet."
    Read review