We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Plus Charlotte/Matthews Hotel

    2501 Sardis Rd North, Charlotte, NC 28227-7724
    Hotel website
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$80
          US$80
          US$80
          Traveller (32)
          Room & Suite (16)
          Dining (5)
          Comfort Inn Matthews-Charlotte
          544 reviews
          #1 of 12 hotels in Matthews
           
          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          #62 of 178 hotels in Charlotte
           
          Best Western Plus Sterling Hotel & Suites
          427 reviews
          #83 of 178 hotels in Charlotte
           
          Sleep Inn Matthews - Charlotte
          85 reviews
          #7 of 12 hotels in Matthews
           
          Overview
          • Excellent40%
          • Very good26%
          • Average14%
          • Poor5%
          • Terrible15%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Hotel
          Family Rooms
          Fitness centre
          Multilingual Staff
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Best Western Plus Charlotte/Matthews Hotel
          Special Offer: SAVE 20% in Charlotte!
          Hotel deals
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Comfort Inn Matthews-Charlotte
          544 reviews
          #1 of 12 hotels in Matthews
           
          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          #62 of 178 hotels in Charlotte
           
          Best Western Plus Sterling Hotel & Suites
          427 reviews
          #83 of 178 hotels in Charlotte
           
          Sleep Inn Matthews - Charlotte
          85 reviews
          #7 of 12 hotels in Matthews
           
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$80.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "fc71a9f86147407a881815fc7da79762", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":100582,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34395585],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":80,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"fc71a9f86147407a881815fc7da79762","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":80,"lowestMetaPrice":80,"additionalPartner":false,"highestMetaPriceDisplay":80,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":80,"lowestMetaPrice":80,"highestMetaPriceDisplay":80,"hotelName":"Best Western Plus Charlotte/Matthews Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZjNzFhOWY4NjE0NzQwN2E4ODE4MTVmYzdkYTc5NzYyIiwiQUlLIjoiZmRiNDE1NGY1Mzk3NGQyODg3NGQ3NmY2OGMzNjY5NDkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$80", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79399418":"CheapTicketsEWS","53903207":"TravelocityEWS","78846997":"OrbitzEWS","79899076":"AgodaIB","47549645":"BestWestern","109279322":"HotelsCom2IB","78341921":"PricelineIB","34357415":"Hotwire","34395585":"BookingCom","32700541":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (277)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for Best Western Plus Charlotte/Matthews Hotel See the most recent reviews

          51 - 55 of 273 reviews

          Reviewed 11 October 2016

          If you want the comforts of home, you should consider staying at the Best Western in Charlotte, NC. Friendly faces, quality service and a hot breakfast. A comfortable bed to round out the overall experience.More

          Review collected in partnership with Best Western
          Thank Mark L
          Response from Chianti D, Guest Relations Manager at Best Western Plus Charlotte/Matthews HotelResponded 13 October 2016

          Dear Mark, Thank-you for taking the time out of your busy schedule to share with us your experience at our Hotel, Best Western Plus Charlotte / Matthews, located in beautiful Charlotte NC. Your business is very important to us and we value your feedback. By...More

          Reviewed 7 October 2016 via mobile

          Room was clean, staff was very friendly. Breakfast was great and included hot eggs, bacon and waffles and food area was constantly being cleaned and restocked. I used the fitness area and it was very nice. I would stay here again!More

          Thank Nonnasbabies
          Response from Chianti D, Guest Relations Manager at Best Western Plus Charlotte/Matthews HotelResponded 8 October 2016

          Dear Valued Guest, Thank-you for taking the time out of your busy schedule to share with us your experience at our Hotel, Best Western Plus Charlotte / Matthews. Your business is very important to us and we value your feedback. By telling us what you...More

          Reviewed 6 October 2016

          Nice place and located near restaurants. Breakfast is decent and room was clean. I met a couple who were evacuated due to Hurricane Matthew. They accidentally charged me for my room when I booked through a third party. Be aware but they reimbursed me.More

          Thank 898bld
          Response from Chianti D, Guest Relations Manager at Best Western Plus Charlotte/Matthews HotelResponded 7 October 2016

          Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More

          Reviewed 5 October 2016 via mobile

          Not advised they were under some much needed renovations. Not sure the renovations will help unless the hotel goes under new ownership. A dump of a place, dark, dreary. Holes in towels, outlets for phones didn't work, no soundproofing whatsoever. Service staff lacked service, literally,...More

          Thank VickiAAA
          Response from Chianti D, Guest Relations Manager at Best Western Plus Charlotte/Matthews HotelResponded 7 October 2016

          Dear Vicki, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

          Reviewed 22 September 2016

          the hotel looked like it had been updated some but the exterior needed some repair and the bathroom in our room looked like it was from the 70s. overall though good location and was a good fit for what we had planned for the weekend...More

          Review collected in partnership with Best Western
          Thank nchungryman
          Response from Chianti D, Guest Relations Manager at Best Western Plus Charlotte/Matthews HotelResponded 23 September 2016

          Dear Valued Guest, Thank-you for taking the time out of your busy schedule to share with us your experience at our Hotel, Best Western Plus Charlotte / Matthews, located in beautiful Charlotte NC. Your business is very important to us and we value your feedback....More

          Comfort Inn Matthews-Charlotte
          544 reviews
          #1 of 12 hotels in Matthews
           
          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          #62 of 178 hotels in Charlotte
           
          Best Western Plus Sterling Hotel & Suites
          427 reviews
          #83 of 178 hotels in Charlotte
           
          Sleep Inn Matthews - Charlotte
          85 reviews
          #7 of 12 hotels in Matthews
           
          About
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Free Parking
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Multilingual Staff
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Microwave
          • Things to do
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$85 - US$139 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 93
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Best Western, HotelsforEveryone, Travelocity, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Charlotte/Matthews Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • Charlotte >
          • East Forest
          • Also Known As
          • Charlotte Best Western ,
          • Best Western Charlotte
          Add Photo Photos
          Traveller (32)
          Room & Suite (16)
          Dining (5)
          Hotel & Grounds (13)
          Bathroom (5)
          Business Centre & Event Rooms (4)
          Family and Play Areas (1)
          Nearby
          Sponsored by:
          Hampton Inn Charlotte / Matthews
          459 reviews
          1.69 km away
           
          Matthews/Crown Point Extended Stay Hotel
          2 reviews
          .19 km away
           
          Holiday Inn Express Hotel & Suites Matthews East
          181 reviews
          1.37 km away
           
          Fairfield Inn & Suites Charlotte Matthews
          408 reviews
          .07 km away
           
          Nearby Restaurants
          Krispy Kreme Doughnuts
          26 reviews
          1.20 km away
          Cracker Barrel
          61 reviews
          1.19 km away
          IHOP
          25 reviews
          1.14 km away
          New Zealand Cafe
          131 reviews
          1.28 km away
          Nearby Attractions
          Four Mile Creek Greenway
          39 reviews
          5.25 km away
          Elevation Church
          27 reviews
          4.42 km away
          Matthews Heritage Museum
          6 reviews
          3.28 km away
          Cinemark Movies 10
          58 reviews
          1.30 km away
          Questions & AnswersAsk a question
          Renee P
          We need a smoking room
          8 January 2017|
          Answer Show all 2 answers
          Response from Teresa B | Reviewed this property |
          No smoking inside but very convenient outside. Ask for a room "at end of hall near exterior stairs."
          2
          Votes
          Jim P
          What about poor (to no) wireless internet service, unlocked exterior doors, burns/stains on bedspread, and apartment dwellers? And why was I put in a handicap accessible room with a 4 foot shower? I am 6'2.
          28 February 2015|
          Answer
          Response from Chianti D | Property representative |
          Mr. Potter Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day... More
          0
          Votes
          Room Tips
          "The lower number the room, the further you are away from the busy road."
          Read review
          "Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a..."
          Read review
          "Don't stay here"
          Read review
          "Facing the front side of the Hotel"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing