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Holiday Inn Charlotte - Center City

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Holiday Inn Charlotte - Center City
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680 Reviews from our TripAdvisor Community

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Showing 664: English reviews
Charleston, South Carolina
Reviewed 11 October 2013

I have stayed at the Holiday Inn ~ Center City Charlotte on several occasions. Both the hotel and restaurant staff are very friendly and accommodating. The rooms are clean and well appointed. They are located just a couple blocks for the Epi Center in Charlotte. They have a cool roof top pool and fitness center. This is the best value...

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Helpful?
Thank KCW1979
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear KCW1979, YEAH! Another raving fan who tells others, that is our favorite moment here at the Holiday Inn Center City. You have clearly made the day for the entire team by your kind review. Thank you.

columbia, sc
Reviewed 9 October 2013

This is my sixth time in three years staying at this hotel for a total of two weeks at a time. The staff is as friendly as it gets, always remembers my name, makes me feel like I'm returning home, and goes out of their way to please you. The rooftop pool is amazing but may be closed if it's...

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Helpful?
Thank J L
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear JL, We truly love to hear that we have exceeded our guests expectations and I know without a doubt JJ really appreciates your kind words. Thank for your sharing your experience with others and we look forward to your quick return!

Greensboro, North Carolina
Reviewed 5 October 2013

Tip - bring your parking ticket in (take it out of your auto) for validation. We stayed on a Saturday night on the 7th floor - the street noise was crazy loud until about 2am! It is probably fine during the week days, little noise I imagine. We were on Vacation so the late night noise was not a terrible...

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Helpful?
Thank V G
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear VG, My apologies that you had to return to your car to obtain the parking ticket on your last visit. The valet team try very hard to catch everyone who enters through the front entrance and inform them to bring in the ticket. Typically the staff will lend out one of their own personal tickets so they must have...

North Carolina
Reviewed 4 October 2013

I stayed at the Holiday Inn for business a few weeks ago. The hotel was clean, the room was nice enough bit it was rather noisy. Each morning the individual who puts the newspaper at your door woke me up at 5AM by throwing it at the door. It sounded like someone was trying to get in each time. The...

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Helpful?
Thank Duck_Commander
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Duck_Commander, I'm sorry to hear that we fell short of exceeding your expecations. Although our concierge lounge offers continental breakfast only we have upgraded it by offering a hot item as well as oatmeal daily. In addition we offer the full breakfast buffet for over 50% off to our members who have access to the lounge. I hope that...

North Carolina
Reviewed 3 October 2013

I was really impressed with the staff they had here. There was no wait at the desk. They were very quick and efficient. Maid service was also very good and friendly. Everything was very clean and I was very impressed till I got to the roof and saw their exercise room. They talked about having running on the roof. It...

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Helpful?
Thank Bill M
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Bill M, Thank you for sharing your experience on your recent stay at our hotel. I'm happy to hear that the staff exceeded your expectations but of course dissapointed to hear that the fitness center was not being maintained properly. I have addressed this and can assure that the dispenser with the sanitation wipes has been replaced and fresh...

Kewanee, Illinois
Reviewed 25 September 2013

The staff at the HI Charlotte Center City are great. They are willing to help with hotel reservations, give you directions or in general just help out. We recently hosted a meeting at this hotel and everyone from the shuttle driver to the staff helping with catering were willing to help with whatever request we had. Rooms are nice as...

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Helpful?
Thank Kathy E
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Kathy E, I love to hear the singing of praises about the staff at our hotel. They truly are a great team and everyone works together to make sure all of our guests have a truly memorable experience. We had just renovated all of the meeting space and I agree it looks fantastic. Thank you for taking the time...

Columbia, South Carolina, United States
Reviewed 16 September 2013

We have stayed at this hotel two to three times a year for the past five years. Always have an issue at check-in because my requests for handicapped room never seem to make it to front desk. Same story this time. The real issue on this visit was the fact that I had an allergic reaction that night , thought...

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Helpful?
Thank chegwengil
IHGCare, Guest Relations Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear chegwengil, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare

Chapel Hill, North Carolina
Reviewed 9 September 2013

I stayed at the Holiday Inn Center City for 2 nights. Our 20 class reunion was held here in a banquet room. The room and staff were very nice, the food was complete "hotel food". Our room was nice, and nicely shaped in an L configuration so that the door and bathroom were away from the bed for more of...

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Helpful?
Thank Emily M
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Emily M, We are excited that you stayed with us to celebrate your 20th Class Reunion. Thank you for your positive comments and letting others know our closeness to all the "fun" areas of Center City Charlotte.

Mount Pleasant, North Carolina
Reviewed 8 September 2013

Stayed for a night after spending a late night in center city. The check in was very efficient. Room was on the end of the hallway and we never heard a noise , but traffic which is to be expected. Beds were comfortable. We would stay again when we return to Charlotte.

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Helpful?
Thank jctaylor1994
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear JCTaylor1994, Thank you for sharing your hotel experience with others. We are glad that you decided to enjoy your celebration in Charlotte and be our guest.

Washington DC, District of Columbia
Reviewed 4 September 2013

Room was very nice. My only gripe was, there is no refrigerator or microwave in the room. Plus, there's no complementary breakfast either. Overall, the hotel was clean and the staff was nice. I would stay again for a shorter stay, and bring in a small cooler for some snacks.

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Helpful?
Thank lovingfla
HolidayInnUptown, Manager at Holiday Inn Charlotte - Center City, responded to this review

Dear Lovingfla, The conference center is just a short 4 block walk from the hotel and of course during the week we offer a complimentary shuttle to this location. Great news, we are in the process of installing fridge and microwaves into all of our Concierge Level rooms. All rooms will be complete within the next 4 months!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a little uptown ambience. Uptown always means style, class, and maybe even a little attitude. Uptown Charlotte blends arts, events and entertainment with the prestigious setting of the second largest financial center in the U.S. The Holiday Inn Charlotte Center City hotel is located in the heart of Uptown and Charlotte’s Business and Entertainment District. We are only a short walk from dozens of restaurants, entertainment, retail shops and attractions. ... more   less 

Additional Information about Holiday Inn Charlotte - Center City

Address: 230 N. College St., Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $193 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Charlotte - Center City 3*
Number of rooms: 296
Reservation Options:
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Also Known As:
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Center City
Charlotte Holiday Inn
Hotel Style:
#46 Family Hotel in Charlotte
#47 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Charlotte - Center City staff and other travellers.
6 questions
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Chelmsford, Massachusetts
over a year ago
ELMIRA,NY
5 days ago
over a year ago
over a year ago
San Antonio, Texas

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Questions? Get answers from Holiday Inn Charlotte - Center City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are very sound proof!”
 of 5 bubbles Travelingladybug80, 26 Feb 2017 | Read review
“Ask for a room away from the elevators unless you are a heavy sleeper.”
 of 5 bubbles MPSonTour, 19 Feb 2017 | Read review
“I would not get a room facing the Hearst building due to noise.”
 of 5 bubbles jeffyt, 17 Jan 2017 | Read review
“Street Side may result in Street Noise”
 of 5 bubbles coastal_confessions, 5 Jan 2017 | Read review
“Pick room high floor, on opposite side of college street”
 of 5 bubbles bxb4784f, 15 Dec 2016 | Read review
5 of 5