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Extended Stay America - Charlotte - Tyvola Rd.

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Room & Suite (8)
Dining (1)
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Overview
  • Excellent46%
  • Very good13%
  • Average11%
  • Poor9%
  • Terrible21%
Travellers talk about
“van driver”(4 reviews)
“clean bathroom”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Laundry Service
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (61)
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LanguageEnglish
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All reviewsvan driverdeserves a raiseclean bathroomfront deskhome away from homeevery morningother hotelsmargieesahousekeeperkitchenette
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1 - 5 of 61 reviews
Reviewed 5 days ago via mobile

Margie is the best if you need shuttle service. Also, the Walmart trips make a stay at this property great. Margie is curtious , prompt and a great asset to this property. Couldn't ask for better service from a hotel shuttle service.More

Thank scsifun
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 4 days ago

Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went so well during your stay and that our shuttle service made for a memorable experience. Special thanks for recognizing our shuttle drivers, as they truly...More

Reviewed 1 week ago via mobile

Ms. Margie is a very nice person, she's funny also. Whenever I asked her to take me somewhere she did it with a smile. A very good asset to the hotel. She alwsys has a smile on her face. She'll go above and beyond to...More

Thank 4everlovingGod
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 6 days ago

Thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our excellent service made for a memorable experience. Special thanks on behalf of our entire team for highlighting their efforts....More

Reviewed 2 weeks ago via mobile

Great place! Staff is awesome! Margie the shuttle driver is awesome! She'll do whatever she can to make your stay. A wonderful Southern lady. Keisha does a great job keeping guests happy! Highly recommend! Location is central to lots of things...More

Thank msmarkie9
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 2 weeks ago

Thank you for staying at Extended Stay America. We are thrilled to read you loved our convenient location and excellent service. We will be sure to share your compliments with our team, especially Margie & Keisha. We appreciate you recommending us and look forward to...More

Reviewed 2 weeks ago

ESA has been a nice place to stay. I have selected ESA for the shuttle service. I take the AM & PM shuttle back and forth to work. The AM driver, Bianca, is very nice and is there to get me to work. The PM...More

Thank J5508IGstevent
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 2 weeks ago

Steven, thank you for your review of Extended Stay America. It is nice to read you liked our complimentary shuttle service and the courteous service provided by our associates. We will be sure to share your compliments with our team, especially Bianca & Margie. Thanks...More

Reviewed 19 January 2018

Do not stay here! The rooms were filthy and reeked of urine. The mattress was cheap and old. The refrigerator was dirty. It was just gross. Due to the snow storm in the area, it was the only place that had openings. Never again. It...More

Review collected in partnership with Extended Stay
Thank Alison H
Response from 00esa, Manager at Extended Stay America - Charlotte - Tyvola Rd.Responded 19 January 2018

Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Details
Price range
US$88 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$88 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Room & Suite (8)
Dining (1)
Questions & Answers
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amc8301
July 4, 2016|
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Response from scsifun | Reviewed this property |
Check in is at 3pm and check out is 11am.
0
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Room Tips
"corner room has windows on 2 sides"
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"stay away from this hotel"
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"Rooms facing East provides a good view"
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"Don't stay here. Spend more to stay at the Hilton next door."
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