When I read the website and the amenities/services I thought it was too good to be true! But every time I travel from now on I will look to see if there is a Drury Inn! The staff were friendly, the room was spacious, I loved that they accepted dogs and there was breakfast and evening food.
Very clean room and property. Hotel staff were very friendly. Fitness center has high quality equipment. I really appreciated the little things like complimentary breakfast and evening meal and two adult beverages, sustainability, i.e., shampoo, conditioner, and body wash dispenser rather than little bottles, and perhaps the best shower head I’ve ever had in a hotel.
As with all Drury hotels I have gone to, great service. Good breakfast buffet and dinner kickback, including 2 alcoholic drinks. Attentive helpful staff from the front desk, dining, and cleaning services. I would definitely stay here again with my family.
I was surprised at how happy and friendly staff and other guests were. Everything was clean and well maintained. I loved not having to worry about breakfast and dinner. I felt safe and pampered the whole trip.
A beautiful hotel that works to keep the common areas and rooms very clean and neat. Card access only to keep you and others safe. Very friendly staff who actually care about you. Fantastic price and a full hot breakfast.
Great hotel in Charlotte near the University. If all Drury hotels are like this, I won't stay anywhere else while traveling in the US as long as I can find one near where I'm visiting. Staff was incredibly friendly and everyone had a great experience.
Hotel staff is kind and helpful. Hotel has everything you need: gym, pool (INDOOR/outdoor), business center, parking, WIFI, fridge/microwave/coffee machine in room, breakfast and happy hour included in the price. Location is convenient and safe, and there are a few restaurants within walking distance and a $20 takes you anywhere, from the airport to the city center.
It was a lovely stay at Drury Inn. We spent 5 days there and the rooms were clean, staff were very welcoming. Shout out to Dee who made us feel right at home. Free breakfast and dinner were of great value. We will definitely visit again.
Although the room was fine, but the common areas of the hotel show a great deal of wear and tear. Skip this hotel and opt for the Hyatt just a few steps away. There are better options in the immediate area. I’d take a pass on the restaurants that walking distance to this hotel-TGIFriday’s, Cheddars, etc. There are many good alternatives just a little further away.
No refund policy for Covid and not being able to make the booked date. It's very sad that you follow the CDC guidelines and the hotel won't move your reservation out until you have recovered or refund any of your money. Will no longer consider this hotel chain, they need to reconsider their policy for future guests.
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