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Courtyard by Marriott Charlotte Ballantyne

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Traveller (19)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent59%
  • Very good31%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Courtyard by Marriott Charlotte Ballantyne
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (185)
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Traveller rating
108
57
15
2
1
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LanguageEnglish
108
57
15
2
1
Show reviews that mention
All reviewsamazing conditiongas station across the streetfront desknice indoor poolnice deskaverage sizewedding weekendbathroom areabooked roomswalls are thinour entire staysoccer tournamentstay at this hotel againrooms are cleanevery staff memberfantastic hotelrestaurants and shopping
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1 - 5 of 183 reviews
Reviewed 5 days ago

I stayed at the hotel this past weekend (May 18-20) and from the front desk to housekeeping to shuttle driver, every staff member gave vibrant energy and great service. I wish I had documented the ladies' names. Hotel is in a great location near an...More

Thank hylefavored
Response from Kimberly M, Guest Relations Manager at Courtyard by Marriott Charlotte BallantyneResponded 5 days ago

Thank you so much for your kind words. Our staff works hard to make sure our guest have a great experience while staying with us. Reading how you had a great stay, please come back and visit us soon.

Reviewed 4 weeks ago

This property is wonderful We stay here whenever we are in town close to food options and area attractions we enjoy the staff they are very friendly and make us feel at home it is clean they cater to all our needs the pool is...More

Review collected in partnership with this hotel
Thank Jeff S
Response from Kimberly M, Guest Relations Manager at Courtyard by Marriott Charlotte BallantyneResponded 3 weeks ago

Hello Jeff, Thank you for loyalty to our property. We do look forward to having our return guest coming back to stay with us. It is our staff pleasure to make our guest feel at home. We pride ourselves in taking that extra mile to...More

Reviewed March 27, 2018

They shuttle me to the office every day, so I don't need a rental car. The staff is very nice, friendly, and helpful. I wish Marriott would stop revising the menu in the Bistro - they keep taking away my favorites, but the food is...More

Thank Sam S
Reviewed March 20, 2018

It was a very relaxing stay and I find everything I need. The staff was also very friendly and helped me with all my wishes. I was a good oportunity to fill up my batteries after a long flight. Thanks a lot.

Review collected in partnership with this hotel
Thank th0masrichter
Response from Kimberly M, Front Office Manager at Courtyard by Marriott Charlotte BallantyneResponded March 26, 2018

Thank you for staying with us and your kind comments about our front desk staff. Our staff strives in making sure all our guest feel at home. Again thanks.

Reviewed March 19, 2018

This facility met all of our needs in every way ! Very nice location very near where we needed to be. From check in until check out, no suprises, complaints or issues. The staff were very accommodating and there was also great food selection for...More

Review collected in partnership with this hotel
Thank Audie D
Response from Kimberly M, Front Office Manager at Courtyard by Marriott Charlotte BallantyneResponded March 26, 2018

We are very happy you chose stay with us after your surgery, hope all continues to go well. Our staff takes pride in going that extra mile for our guest in making sure they experience the great food in this area, whether its from our...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room Service
Airport Transportation
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Restaurant
Indoor pool
Details
Price range
US$119 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Charlotte
#33 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Charlotte
#33 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (13)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
charles h
November 18, 2015|
AnswerShow all 3 answers
Response from Kimberly M | Property representative |
Hi Charles! Pets are not allowed at our property. They are allowed at our sister property, The Staybridge Suites. Have a wonderful day! Sarah Kelly Guest Care Supervisor
0
Votes
Teresa K
January 16, 2015|
Answer
Response from Kimberly M | Property representative |
Teresa, The pool and whirlpool are open daily from 6:00am - 11:00pm. Sarah Kelly Guest Care Supervisor
0
Votes
Room Tips
"I like the rooms on the Courtyard side rather than in the front of the hotel that's across from a very..."
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"Room 226 is facing the Circle K, which is also the front of the building."
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"We usually stay on the second floor, so we don't hear noise from families who like to swim late."
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"Get that King size bed!"
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