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Aloft Charlotte Uptown at the EpiCentre

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Aloft Charlotte Uptown at the EpiCentre
Aloft Charlotte Uptown at the EpiCentre
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602 Reviews from our TripAdvisor Community

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Showing 597: English reviews
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Reviewed yesterday NEWvia mobile

I stayed at the Aloft for one night, it was one night too long. I was first given room 1116. When I went to the room the first thing I did was set the thermostat and get read as I was meeting people in 10 minutes. I returned to my room around 11 pm. I got into bed and the...

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Helpful?
Thank Jenny P
HOTEL’S FAVOURITE REVIEW
Reviewed 11 February 2017 via mobile

Bartender Wayne's home brewed cocktails are amazing. Rooms are clean, beds comfy, great central local with everything in walking distance. Would definitely stay there again. And front staff is super friendly!

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1Thank Pharmacydoc2005
About Hotel's Favourite Review
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello Pharmacydoc2005, Thanks for coming to see us recently. It's great to hear that you enjoyed our location and the rooms fit your needs. Thanks for recognizing the staff, especially Wayne at the bar. I'm glad he and the rest of our team were a big part of what made your stay a great one. We look forward to seeing...

Winston Salem, North Carolina
Reviewed 1 week ago

I am SPG gold, so I stay at Aloft for business travel, always enjoy the quiet rooms, concrete construction, good coffee, friendly service, etc. When I checked in here yesterday they were having trouble with a clients check in procedure, only one staff member there, so I waited behind him about 10 mins. We went out for dinner and the...

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Helpful?
Thank Retriever32
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Retriever32, Thank you for being an SPG Gold Member and choosing to stay with us recently. I apologize for the delayed service your received from our front desk team. All of our guests are important to us, whether they be in person or on the phone and I realize that we fell short of holding ourselves to this. I...

Colombo, Sri Lanka
Reviewed 2 weeks ago via mobile

I was very disappointed by my stay at the Aloft. I stayed for 2 nights. The first night I slept terribly because of how loud the air conditioning was. (I bought ear plugs for the second night). The service was also sub par. Checking in was a hassle. What upset me the most of my stay happened after checking out....

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Helpful?
Thank TravelerNIH
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello TravelerNIH, Thank you for sharing your recent experience with us. I would like to apologize for the noise you experienced with your air conditioning unit and the issues with contacting us after departure to attempt to recover your glasses. I will certainly have my engineering team look into the issues with the air conditioning unit so as not to...

Reviewed 4 weeks ago via mobile

Great atmosphere. The employees are very friendly. Wayne is a great bartender very alert and friendly. Makes the best drinks request him If your there! The hotel is nice and clean. Great atmosphere!!!!

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Helpful?
Thank Tashana F
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Tashana F, Thanks for coming to see us recently! It's great to hear that you enjoyed our vibe and that the staff - especially Wayne - were able to make your experience a great one. We hope you will come back and see us again soon! Cory Fay General Manager

Reviewed 4 weeks ago

This was my second stay at this hotel. My first visit seemed so surreal in the sense that the place was a mad-house. Partying in all the rooms, people running around the halls. I thought it was a fluke and had something to do with spring break or something. Well, this time there was less partying (we could clearly hear...

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Helpful?
Thank Craig33viaje
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello Craig33viaje, Thank you for giving us a second chance. I'm sorry to hear that noise has been an issue on both of your stays. We certainly can control the noises coming from inside your room and I appreciate you bringing these to our attention. I will make sure the noise issues are addressed with our team in order to...

Dallas, Texas
Reviewed 5 weeks ago

I had a decent stay here for 4 days. It wasn't bad, but it wasn't great either. The folks at the reception desk were very friendly and welcoming. The location of this hotel is well located which made it very easy to get to work and nearby restaurants. Being that Aloft is right in the middle of the Epic Center...

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Helpful?
Thank fishiesky
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear fishiesky, Thank you for choosing to spend you 4 nights in Charlotte with us. I'm happy to hear that our team was a positive part of your experience and that our EpiCentre location was exactly what you needed from a convenience standpoint. I'm sorry to hear about the noise coming from your AC unit, we are always looking for...

Reviewed 18 February 2017 via mobile

Night bartender in the lobby was the best. His name is Wayne. One of the types you remember and return to. Made special drinks and offers deals. The hotel was great as well. Beautiful view we wanted and so close to the great adventures we were hoping for.

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Helpful?
Thank Hanna J
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Hanna J, Thanks for recognizing Wayne as a member of our team that made your stay special. I'm happy to hear that you enjoyed the views of Uptown and got out and about to explore. We hope to see you again soon! Cory Fay General Manager

Reviewed 18 February 2017 via mobile

The bartender was excellent at what he was doing! Great drinks and very helpful!! Showed us where all the "hotspots" in town! Wayne is his name and Cynthia was the other. Great staff highly recommend to eveyone!!!

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Thank Andrew F
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Andrew F, Thanks for the great recommendation. I'm happy to hear that you got a chance to hang out with Cynthia and Wayne at WXYZ. We can't wait for your next visit. Thanks again! Cory Fay General Manager

Greensboro, North Carolina
Reviewed 18 February 2017 via mobile

The hotel is beautiful and very accommodating!!! The staff are very friendly and super helpful, we had a great time at the bar with Wayne he is awesome! The location couldn't be any better, once Valeted (yes I said valeted lol) we didn't have to move our car to go anywhere! We will definitely be returning, my girlfriend said that...

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Helpful?
Thank gsquick
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi gsquick, Thanks for stopping by recently and for visiting WXYZ while you were hear. Happy to hear that Wayne made your stay a great one! We can't wait to see you and your girlfriend for another fun stay. Thanks again! Cory Fay General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 E Trade St, Charlotte, NC 28202-2404
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $209 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors offer good city views”
 of 5 bubbles Retriever32, 14 Mar 2017 | Read review
“Stay on the opposite side from the Epicenter (I think that's facing Trade st)”
 of 5 bubbles Craig33viaje, 22 Feb 2017 | Read review
“Ask for a room on the 14th or 15th floor on the 4th Street side”
 of 5 bubbles lisammc285, 13 Feb 2017 | Read review
“All the rooms should be fine.”
 of 5 bubbles dianemS1089IH, 12 Feb 2017 | Read review
“You want to ask for a room that has a corner so that you get 3 windows.”
 of 5 bubbles TanzaM78, 30 Dec 2016 | Read review
5 of 5