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Aloft Charlotte Uptown at the EpiCentre

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Aloft Charlotte Uptown at the EpiCentre
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598 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Durham, North Carolina
Reviewed 7 August 2014

I'd stayed here during the week and like the central location, modern and compact but comfortable rooms. However, recently stayed here on a Sat night and there were at least two very loud parties going on untl past 4am. Don't know how you can get that many people in the rooms as they are pretty small! As we were leaving...

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Helpful?
Thank MaryMt4106
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear MaryMt4106, Thank you for taking time to offer a candid recap of your stay with us. Let me begin by telling you how much I appreciate your comments regarding the hotel itself. Our hotel and EpiCentre location combine to offer a really unique experience. As for the noise and disturbances you experienced during your weekend stay I humbly apologize...

Scottsdale, Arizona
Reviewed 5 August 2014

this place is an average hotel with its typical trendy atmosphere. nice place please do not get me wrong. it good and would recommend the stay here. nothing extremly fancy. i have had many other friends also come here, and all have said the same.

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Thank Curtez151
Greenville, South Carolina, United States
Reviewed 3 August 2014

We spent 1 night here, as all the other hotels near the Bank of America stadium were booked. Location is great, which has pros and cons. The elevators are always busy and quite slow. As other reviewers have said, they share the lobby elevator with other businesses, and it is not air-conditioned. Check in was a bit of a mess,...

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Helpful?
Thank Terri L
Atlanta, Georgia
Reviewed 29 July 2014

I found this hotel last minute as we were staying in Charlotte for a one day trip. It was rated as a 3 star hotel and the amenities didn’t say anything on Hotwire. I was VERY reluctant to book as I normally only go for 4 star or more, but after considering I didn’t need much for 1 night, I...

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1Thank glamtrav
London, Canada
Reviewed 24 July 2014

I stayed at the aloft in July of 2014. The Staff was absolutely wonderful! They bent over backwards to help me in any way that they could. I was a single traveler on a business trip, they were helpful with attractions, what to do to kill time, they moved me to another room when my air conditioning wasn't quite working...

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Helpful?
Thank TRAVELINTC
TN
Reviewed 22 July 2014 via mobile

This just isn't a great hotel. It's really just a pain. Hard to find. Hot, slow elevator to lobby is shared with the office building. What a mess. Then another elevator to your room. Rooms are worn. My AC didn't work. The staff was lost. 3 calls until anyone showed up....it never worked. Fitness center was filthy. I like the...

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2Thank JCFFB
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear JCFFB, Thank you for your review and loyalty to SPG. We are very sorry you were disappointed with your recent stay with us and apologize for the inconveniences you experienced with the elevators, service, and air conditioning in your guest room. Rest assured, these have been addressed with our staff and properly handled. Again, thank you for taking the...

Arlington, Virginia
Reviewed 18 July 2014

I stayed at the Aloft for business but it would have been a great place to stay to explore Charlotte. The hotel is located right in the city center and has lots of great shopping and food options nearby. The staff was very friendly and there is a self-service cafe for quick food. The rooms are modern/trendy and clean. You...

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Thank Josh W
Lumberton, North Carolina
Reviewed 12 July 2014

Modern hotel suite in downtown. Close to everything. The check in desk is actually several floors up in the Epicenter, so there isn't really a main entrance. It is a cool place with stained concrete floors and european/modern (sparse) styling. Great value .. I got it on a PriceLine deal for around $100. It compares easily to other hotels I...

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Helpful?
Thank 2204rob
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear 2204rob, Thank you for your review and recommendation. We are glad you liked our modern style and great location. We look forward to welcoming you back! All the best.

Santa Rosa, California
Reviewed 10 July 2014

The room was dirty, large stains on the carpet. The sink didn't drain and the toilet barely flushed. I lost my car keys while visiting. When I called to ask if they had been turned in I was told that lost and found was locked and I would have to leave a voicemail. 24 hours later, no one returned my...

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3Thank bimwhim28
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear bimwhim28, Thank you for your honest feedback. Cleanliness is very important to us and so we apologize for your recent experience. Rest assured, your comments have been addressed with housekeeping and properly handled. Additionally, we are very sorry for the inconvenience you experienced with lost and found. It is our goal to make sure that every call is handled...

Lansdale, Pennsylvania
Reviewed 4 July 2014 via mobile

Three girlfriends and I decided to spend a "girl night" in Uptown Charlotte and stayed at the Aloft hotel. It was heavily raining and since the hotel is attached to all these great resturants & bars we did not get our hair wet or our shoes & makeup ruined! The room was clean, spacious with 2 queens size beds, great...

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Helpful?
Thank mpierry
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear mpierry, We are thrilled you decided to stay with us for your girls’ night and had a great time out at the EpiCentre. Thank you for your review, and we hope you will stay with us again for your next visit to the Charlotte area. All the best.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $225 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the opposite side from the Epicenter (I think that's facing Trade st)”
 of 5 bubbles Craig33viaje, 22 Feb 2017 | Read review
“Ask for a room on the 14th or 15th floor on the 4th Street side”
 of 5 bubbles lisammc285, 13 Feb 2017 | Read review
“All the rooms should be fine.”
 of 5 bubbles dianemS1089IH, 12 Feb 2017 | Read review
“You want to ask for a room that has a corner so that you get 3 windows.”
 of 5 bubbles TanzaM78, 30 Dec 2016 | Read review
“two queen beds get you a bigger room”
 of 5 bubbles kellymK785AU, 7 Dec 2016 | Read review
5 of 5