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Aloft Charlotte Uptown at the EpiCentre

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580 Reviews from our TripAdvisor Community

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There are newer reviews for Aloft Charlotte Uptown at the EpiCentre
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Showing 575: English reviews
Reviewed 17 December 2013 via mobile

My boyfriend and I stayed here for night to visit the Bobcats play the Lakers. My first impression of this loft was a great one! It was very modern and had a great color pattern. There was a bar, pool table, and mini eatery in the loft. Once we got to our room I was amazed at how well our...

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Helpful?
Thank Candace F
Rochester, New York
Reviewed 11 December 2013

The Aloft Charlotte Epicenter is a fantastic place to stay. Its in the heart of downtown Charlotte & surrounded by terrific places to eat, drink & just have fun. The hotel staff is wonderful. At the desk, Yvonne, Jordan, Kenny, Damaris, Dee, everyone has a smile, a pleasant hello, & is willing to help in every way. The lobby is...

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Thank Tim1949
Charlotte, North Carolina
Reviewed 9 December 2013

Aloft, centrally located in uptown Charlotte, has a set up that fail proof. Modern, clean, comfortable and a great location. The one aspect I never thought would be lacking was the customer service. Our key card had to be re scanned on a daily basis. Every time we called the front desk for assistance, the vibe was more of a...

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Helpful?
Thank Alana A A
efleishaker, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Alana A A, Thank you for sharing your feedback and for your loyalty to Aloft Hotels. I am pleased that you enjoyed our convenient and central location along with our modern setup. However, I’m sorry to hear that you had a negative experience regarding customer service. We strive to create a warm and welcoming environment for all guests, and...

Reviewed 25 November 2013

The views of the city from our room were beautiful. The shower was awesome. We walked to almost everywhere we needed to go. If we didn't walk the valet service was timely and courteous. We had a blast and can't wait to return.

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Helpful?
Thank coliesmom
efleishaker, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi coliesmom, I’m glad you had a wonderful experience at our hotel. I’m pleased to hear you were able to take advantage of our convenient location and explore the exciting local area. There is so much to see and do, so next time you return please ask any of our helpful staff members for more recommendations! Come again soon.

Reviewed 19 November 2013

We stayed at aloft hotel for the Panthers and patriots game. I love the convenience of the hotel and the modern rooms! I think the staff was great to work with and was attentive to all of our needs. ( we had a lot of them) I do want to say I had some concerns about security. Anyone can come...

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Thank Bestauntieof25
Bluffton, South Carolina
Reviewed 16 November 2013

Loved the location. Just park your car and don't take it out again. Able to walk to great restaurants. Hotel is great for couples, very modern trendy. Free wifi and complementary bottle water in room, large flat screen tv. Will stay here again but, the beds are very very uncomfortable. The bathroom room area is not very private so I...

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1Thank traveltimeusa
Lismore, Australia
Reviewed 12 November 2013

Very modern, I actually prefer older and classic hotels, very clean and a great location. We just stayed the night and thought it was a great location, right across from the Carolina Ale House! Would stay there again. The guy looking after the valet parking was great, let us stay all day in the car park even after we'd checked...

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Helpful?
Thank mack0168
efleishaker, Guest Relations Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi mack0168, Thank you for taking the time to review your experience with us. I’m glad you enjoyed the great location and found our wonderful staff to be so helpful. We appreciate your feedback and hope to see you again soon!

Singapore
Reviewed 16 October 2013

Best thing about this hotel is the Bar on the top level (staff and drinks were both fabulous). The pool and gym facilities were also very good. Location of the hotel is in the centre of Charlotte and right above Flemings (an amazing steak place). My favourite thing about the rooms - the Bathrooms - Amayzing. After staying in numerous...

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1Thank Kylie R
TLozano, Starwood Hotels & Resorts at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Juicyblue, Thank you so much for your positive comments about your recent stay. I am so glad you enjoyed our great facilities, such as the gym, pool and bar. I am happy that you chose to stay with us over your anniversary and look forward to welcoming you back again soon!

tehran
Reviewed 16 October 2013

The hotel is on the best place possible right on the spot close to great bars restaurants and places to visit! The room is small and kind of have a modern look with standing shower. However, the A/C system was loud for me (I have problems during sleep! I can't sleep well when it is not quite!!!) I told them...

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Thank Kia M
TLozano, Starwood Hotels & Resorts at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi kmostvisitor, Thank you for your positive feedback about your recent stay. I am so glad you enjoyed your acommodations, our location and our bar. I do apologize that the AC prevented you from getting a good night's sleep. I hope you choose to stay with us again in the future.

Reviewed 12 October 2013

I love the concept and vibe of the Aloft hotel brand however this one particular Aloft is very disappointing. It has a very small lobby and smaller rooms, which were not a problem. The hotel is part of the Epicentre. The lobby is on the 5th floor and the hotel is surrounded by restaurants and bars. It is a little...

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Helpful?
Thank F1nsup
TLozano, Starwood Hotels & Resorts at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi F1nsup, I appreciate you taking the time to write about your recent stay. I apologize for the inconveniences you experienced during your stay and will be sure to share your feedback with our front desk team so that they can improve their overall customer service. I will also alert the hotel management team to ensure that the appropriate content...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $170 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here everything is walking distance to epicenter. Don't stay here.”
 of 5 bubbles scubagirl2000, 15 Jan 2017 | Read review
“You want to ask for a room that has a corner so that you get 3 windows.”
 of 5 bubbles TanzaM78, 30 Dec 2016 | Read review
“two queen beds get you a bigger room”
 of 5 bubbles kellymK785AU, 7 Dec 2016 | Read review
“Get a room as high up as you can for the beautiful view of Charlotte.”
 of 5 bubbles 571charleneb, 9 Nov 2016 | Read review
“622 overlooks the HVAC deck”
 of 5 bubbles 386kathyb2015, 7 Nov 2016 | Read review
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