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Country Inn & Suites By Carlson, Charlotte - I-85 Airport

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Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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396 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Charlotte - I-85 Airport
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Showing 388: English reviews
Fayetteville, AR
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 May 2016

Although this place was not terrible, it was the worst Country Inn and Suites I've ever visited. The primary reason is that It is being renovated. The room was in serious need of renovation. The parking lot is also in serious need of a resurfacing.

Helpful?
Thank Jim G
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. I do apologize that you did not enjoy your stay with us. We are currently going through a major upgrade of our hotel which includes installing an elevator, resurfacing or front and back parking lots, upgrading our pool area as well as upgrading our bedrooms and bath rooms. This will take some time but... More 

Seymour, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2016

Surprise! This hotel is undergoing construction, but you wouldn't know it because they won't tell you! Don't try to call the front desk and ask about it; they won't pick up anyway. Did you want an updated room? Sorry, check back when renovations are complete. Did you want to relax at the pool? No-can-do, that's under construction, too. Did you... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
1 Thank Kelly C
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. I do sincerely apologize that you did not enjoy your stay with us. We do strive to take care of our guest as best as we possibly can. We are currently going through a major upgrade of our hotel that does include upgrading our pool area, installing an elevator, and upgrading our guest room... More 

Atlanta, Georgia
1 review
Reviewed 26 May 2016

The room was horrible. The toilet did not work. The room was missing microwave, refrigerator,garbage cans and cable box. When I saw we didn't have cable and the toilet wouldn't flush, I tried to call the front desk but I couldn't; phone didn't work. I tried to get another room;desk clerk informed me the hotel was full to capacity. The... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank daisyv7
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. On behalf of our entire staff I do apologize about your stay. We do strive to take care of our guest as best as we can. If you are open to it I would like to talk to you further about your stay. If you choose to please feel free to email me at... More 

Orlando, Florida
Level Contributor
7 reviews
6 hotel reviews
Reviewed 15 May 2016 via mobile

The experience staying at this hotel was very unpleasant. This hotel is under heavy renovation but we were not told at check in. We found out as we climbed the stairs to our room. The stairs were dirty with construction debris and as we reached the second floor we noticed the hallway was blocked with construction material and a plastic.... More 

Helpful?
Thank JLRGO
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. On behalf of our hotel and staff I sincerly apologize about your experience during your stay. If your travels do bring you back to Charlotte I would invite you to try us again. If you do choose to come back please let me know in advance and we will be able to give you... More 

Greensboro, North Carolina
1 review
Reviewed 13 May 2016

Hotel was under construction so it was loud and none of the elevators worked so had to take stairs for everything....hotel room was good but found strands of hair in the washcloths and towels and even in the bath tub itself which was disgusting...most likely won't be staying here again!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank tanyaes2016
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. On behalf of our entire staff I would like to apologize about your stay. As you saw we are currenty renovating our hotel which includes upgrading our rooms and bath rooms, replacing our security doors as well as installing an elevator. This will take some time but we are doing this to better serve... More 

1 review
Reviewed 10 May 2016 via mobile

I called the hotel the morning of my trip to verify my reservation at 6:00 am and spoke with Tamara, I informed her that I was traveling from Ohio and I booked my trip through Expedia and I would be paying in cash when I arrived which would be about 1:30 2am in the morning because of the time we... More 

Helpful?
Thank MrsKNewsom N
Damon H, Front Office Manager at Country Inn & Suites By Carlson, Charlotte - I-85 Airport, responded to this review

Thank you for reviewing our hotel. I again apologize for the inconvenience you had during your trip. I truly wish there was something I could have done for your at the time of your arrival. If your travels bring you back to Charlotte I would invite you to stay with us again. If you choose to do so please get... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Country Inn & Suites by Carlson I-85 Charlotte Airport is under new ownership and new management and would love to have you come and BE OUR GUEST! Hotel is currently undergoing renovation projects to gradually update our common areas and upgrade our guest rooms. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Charlotte - I-85 Airport

Address: 2541 Little Rock Rd., Charlotte, NC 28214
Region: United States > North Carolina > Charlotte
Price Range: $102 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Charlotte - I-85 Airport 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson, Charlotte - i-85 Airport Hotel Charlotte
Country Inn And Suites By Carlson, Charlotte - i-85 Airport
Country Inn Charlotte
Charlotte Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Charlotte - I-85 Airport staff and other travellers.
5 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Charlotte - I-85 Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the street.”
 of 5 bubbles valibrn, 1 Oct 2016 | Read review
“We prefer first floor rooms which we had. It was close to the ice machine, which could be a bit loud at times.”
 of 5 bubbles modom1, 28 Sep 2016 | Read review
“If they're all like the one I stayed in, good luck.”
 of 5 bubbles pekopper, 3 Sep 2016 | Read review
“Don't stay here. Rooms are really run down.”
  • Mold and peeling paint by toilet.
  • Mold in corner. Bathtub on right with some sort of paint on the bottom front of tub.
  • Sink located outside of bathroom looks nice from afar.
  • The painted tub was worn off in a couple of places.
  • Burn Mark maybe, dirty and worn carpet under sink.
  • Cracked toilet base.
  • What's with the small, square pillows?
  • One standard size pillow and three smaller, square pillows with standard cases on them.
 of 5 bubbles KathyA629, 29 Aug 2016 | Read review
“The layout is a little unusual, and we had a difficult time parking where it was convenient for our room.”
 of 5 bubbles Over50deb, 27 Aug 2016 | Read review
5 of 5
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