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Hyatt Place Charlotte Airport/Lake Pointe

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#17 of 175 Hotels in Charlotte
Certificate of Excellence
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1 room 2 adults 0 children
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Hyatt Place Charlotte Airport\/Lake Pointe
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532 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Charlotte Airport/Lake Pointe
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Showing 527: English reviews
Myrtle Beach, South Carolina
Reviewed 3 weeks ago via mobile

I've stayed here often and this is a great property with a great staff! Management is great too and I would highly recommend this property to anyone traveling on business or leisure! This is a great hotel for families or the solo traveller and offers a free breakfast and an outdoor pool! They also offer a free airport shuttle and...

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Helpful?
Thank Greg8376
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing a review regarding your stay. We appreciate your kind words and will be sure to share with the team. We look forward to your return visit in the near future.

Charlotte, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank rebeccajv2017
Conway
Reviewed 4 weeks ago

This chain has the best, healthy breakfast provided as part of the cost that I have seen. The staff are always helpful and pleasant. A restaurant for dinner sits right in the same parking lot too. It is a Sports Bar called Jock & Jill's.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank thomaspF3976FQ
Michelle L, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

We are delighted you enjoyed your dining options and the local area Sports bar. We appreciate your business and look forward to you returning.

Miami, Florida
Reviewed 4 weeks ago

Outstanding customer service was provided by the entire staff. They made sure everything was as expected and the words we can't do not exist in this hotel. They go out of their way to make you feel at home. I highly recommend this hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Freddy S
Michelle L, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

We appreciate your kind words and will be sure to share with the team. We look forward to your return visit in the near future.

Columbus, Ohio
Reviewed 4 weeks ago

My daughter and I stayed at this hotel for one night when we got bumped off a flight flying stand by. The staff was all incredibly friendly. Check-in and out was quick. We needed a hotel with a shuttle and the shuttle driver was very nice too. Breakfast was good and we enjoyed walking over to Jocks and Jills for...

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Helpful?
Thank Lori F
Michelle L, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for choosing to stay with us. We appreciate your kind words and look forward to you and your daughter visiting again.

Raleigh, United States
Reviewed 4 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank randic529
Michelle L, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Chesapeake, Virginia
Reviewed 17 January 2017

This is an overall great property. I keep returning back. I sleep very well and can eat whenever I need to. The staff is very friendly and helpful. I enjoy the conteniental breakfast every morning. I'm very happy.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Danyalle83
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of...

Damascus, Maryland
Reviewed 16 January 2017

This was one of the best hotels I have every stayed at. The staff was excellent and very sweet.I would recommend this hotel to my friends and family 100%.The location was pretty good only if you have a car.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank roxanned798
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of...

Jacksonville, Florida
Reviewed 16 January 2017

Great layout with wonderfully clean guest rooms! I'd recommend staying here. My kids loved the breakfast. It was exceptionally well kept and delicious. The mattresses were a little too squishy, I could feel every time my daughter took a breath. That's just me being knit picky. My mattress at home has little to no movement, I may just be spoiled....

Review collected in partnership with Hyatt Hotels
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Thank Cocoa R
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for your kind feedback and we look forward to your future stays. In addition I will be sure to share with the team your feedback regarding their service.

Hickory, North Carolina
Reviewed 15 January 2017

The staff did an OUTSTANDING job caring for my schnauzer Teddy. A special thanks to Bobby and Charles for their care and outstanding service. The hotel staff truly bonded with my dog and showed a lot of care with him. I couldn't be more appreciative of that.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Z1192TJadamf
Tyrone J, General Manager at Hyatt Place Charlotte Airport/Lake Pointe, responded to this review

Thank you for your kind feedback and we look forward to your future stays. In addition I will be sure to share with the team your feedback regarding their service.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Hyatt Place Charlotte Airport/Lake Pointe is located in Lake Pointe Business Park in southwest Charlotte, which makes it convenient for travelers visiting the corporate offices of local companies such as Belk, Compass Group USA and UTC. This Hyatt Place hotel is just five miles from the Charlotte Douglas International Airport and eight miles from uptown Charlotte. Enjoy a day of upscale shopping at SouthPark Mall or a delicious meal at one of several nearby restaurants, such as The Cheesecake Factory, CowFish Sushi Burger Bar or Ruth's Chris Steakhouse. Sports enthusiasts compete in soccer, softball and tennis tournaments year round at Renaissance Park and the Jeff Adams Tennis Center which are only one mile from the hotel. As a premier destination city, Charlotte's got a lot to offer its visitors. The hotel is located close to several Charlotte attractions such as Carowinds Theme Park, Billy Graham Library and the U.S. National Whitewater Center. ... more   less 

Additional Information about Hyatt Place Charlotte Airport/Lake Pointe

Address: 4119 South Stream Boulevard, Charlotte, NC 28217 (Formerly AmeriSuites Charlotte Coliseum)
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $136 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte Airport/Lake Pointe 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt Place
Hotel Style:
#29 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
#37 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charlotte Airport/Lake Pointe staff and other travellers.
7 questions
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6 months ago
Fort Myers, Florida, United States
7 months ago
Thurmond, North Carolina
over a year ago

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Questions? Get answers from Hyatt Place Charlotte Airport/Lake Pointe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Queen suites are spacious. Airport shuttle gets you to your room fast!”
 of 5 bubbles 897kathleent, 25 Nov 2016 | Read review
“Corner or back of bldg”
 of 5 bubbles TravelersFromCT5259, 12 Nov 2016 | Read review
“End of hall, higher floor=quieter room”
 of 5 bubbles 905walkers2014, 21 Aug 2016 | Read review
“All of the rooms was great”
 of 5 bubbles lljefferym, 17 May 2016 | Read review
“Check the equipment and the bed”
 of 5 bubbles Bottys, 19 Apr 2016 | Read review
5 of 5