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Renaissance Charlotte Suites Hotel

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#25 of 174 Hotels in Charlotte
Certificate of Excellence
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830 Reviews from our TripAdvisor Community

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Showing 817: English reviews
Clayton, North Carolina
Reviewed 4 days ago NEWvia mobile

We came for a cheer competition. The staff was very friendly and the rooms were great. The restaurant had good burgers. A few things we noticed was at check in, there were limited luggage carts so we had to carry everything ourselves since we didn't want to wait for one. They also would not let us upgrade to the club...

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Helpful?
Thank Karla M
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying with us at the Renaissance Charlotte Suites Hotel while you were here for the cheer competition. We appreciate your nice comments about our staff and the attentive service they delivered. I'll be sure to share your comments with my team. However, I apologize for any inconvenience you experienced. It is never our intention to disappoint our...

South Carolina
Reviewed 4 days ago NEWvia mobile

We recently stayed for a cheer competition, the hotel room was a perfect size to be able to spread out and get ready etc. The staff was excellent & very helpful! The bed itself was amazing. When we return next year we will absolutely book this same hotel! I highly recommend it to anyone staying in the area!

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Helpful?
Thank Janna C
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying with us at the Renaissance Charlotte Suites Hotel while attending the competition. We are thrilled to read how much you enjoyed your stay. We love to read reviews that describe the large suites, comfortable bedding and very good service. Thanks again for your kind words and recommendation. We look forward to your next visit. Best Regards,...

Columbus, Georgia
Reviewed 1 week ago

This hotel is convenient to the airport and is worthy of the Renaissance brand. The suites are spacious, nicely furnished and very comfortable. The staff was professional and helpful - check in was smooth and efficient. The lounge was nice and not over-run as is often the case in full service Marriotts. The gym had fresh new equipment but the...

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Helpful?
Thank Ge0rgiaPil0t
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Many thanks for evaluating your stay at the Renaissance Charlotte Suites Hotel. We are delighted to read that you enjoyed the spaciousness and comfort of your room and our seamless desk service. We also acknowledge your comments in regard to our fitness center. It was a pleasure to have you as our guest, and we hope to see you again...

Winston Salem, North Carolina
Reviewed 1 week ago via mobile

The staff was very friendly and helpful. Clean hotel and the rooms are great. We ordered room service for breakfast and it came fast good price and the food was awesome. They have a nice gym and everyone liked the indoor pool.

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Helpful?
Thank Daniel J
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

It was a pleasure having you and your family as our guest at the Renaissance Charlotte Suites Hotel. You covered all the essentials of a great hotel stay during your family weekend. We are especially glad to read that you enjoyed our spotless and well-maintained property and the breakfast we serve along with our room service. Reviews such as yours...

Norfolk, Virginia
Reviewed 3 weeks ago

We chose this property during an international flight layover due to its proximity to the airport and the free shuttle service. Once we landed and claimed our bags, we called the hotel and they promptly dispatched the driver who arrived less than 10 minutes later and whisked us off to the hotel. Our 21:15 check-in went smoothly with the help...

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Helpful?
Thank Van_V2
ManagerX1, General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for being our guest and for posting a review of your stay. It's nice to read we met the majority of your expectations and that you had a overall enjoyable visit. However, I do apologize for the unfortunate dishes you found littering the hallways and more so that we did not address your concerns with an apology and...

Reviewed 4 weeks ago via mobile

My family and I stayed here when we had a long layover. The price was great and the room was spacious. We had the bedroom with two queens and a sofa bed. We arrived late so we ordered room service and it was delivered quick and was delicious. If you want a nice hotel, near the airport, you cant go...

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Helpful?
Thank travelingbandacoot
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for choosing the Renaissance Charlotte Suites Hotel for your stay and finding us to be a great value. It’s a pleasure knowing you loved your comfortable room, proximity to the airport and the service provided by our well-trained staff. We appreciate your feedback and hope to welcome you and your family back soon. Best Regards, Paul Papadopulos, General...

Surf City, North Carolina
Reviewed 4 weeks ago via mobile

After my flight was canceled at 1:30am, the Renaissance had a room for me. I dreaded dealing with the night shift but Evonne could not have been nicer. The room was excellent, bigger than most hotel rooms and felt brand new. Not having any luggage, Evonne got me all the essentials (razor, toothbrush, comb, deodorant). This hotel was so nice...

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Thank salmonredd
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying at the Renaissance Charlotte Suites Hotel. It’s a pleasure knowing you loved our well-kept property and your comfortable room. Thanks for appreciating the efforts of Evonne, and I look forward to share your compliments with my associate for the excellent service provided while you were here. We appreciate your business and hope to welcome you back...

Reviewed 14 December 2016 via mobile

My wife, 80, and I, 86, were staying overnight but with eight pieces of luggage. Tim Robinson provided significant help picking up us and our luggage from the airport and then taking us to our room at your hotel and then again picking us up the next morning and returning us and luggage to the airport connecting with someone who...

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Thank nsosland
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you so much for choosing the Renaissance Charlotte Suites Hotel for your layover. We are so glad you and your wife were comfortable here and the service provided by Tim made your stay with us so memorable. Our associates work hard to ensure each guest has a great experience, so we appreciate you recognizing his efforts. We‘ll be sure...

Reviewed 12 December 2016 via mobile

You can't go wrong with this hotel if your aim is to stay near the airport but still enjoy decent service, good food and very good rooms. One could argue that this hotel is nothing special and there some truth in it but overall package is very good. The food they offer is excellent for this price range, the staff...

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Helpful?
Thank stric75
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for sharing your thoughts online. We appreciate you highlighting some of the key features of our property and are glad you liked our rooms, facilities and service. Thank you for your review and your score. We hope the Renaissance Charlotte Suites Hotel will be your hotel of choice the next time your travels bring you to Charlotte. Until...

Reviewed 20 November 2016 via mobile

Spent my birthday weekend in charlotte and decided to stay at this hotel. Im glad i did. The rooms were nice and spacious, the lobby was beautiful, and the location was good. I will definitely stay at this hotel my next time in charlotte

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Thank thelarry1
ManagerX1, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to review your stay at the Renaissance Charlotte Suites Hotel. We are so pleased to read that you loved our beautiful property, convenient location, as well as your spacious room. It was great to have you here, and we look forward to your next stay with us soon. Best Regards, Paul Papadopulos General Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $163 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
9 questions
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2 months ago
Nashville, Tennessee
2 months ago
1 month ago

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Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
 of 5 bubbles PeteK501, 28 Oct 2016 | Read review
“Well built facility, Mid floors the quietest, best insulated.”
 of 5 bubbles 24waltf, 19 Sep 2016 | Read review
“4th Floor was quiet”
 of 5 bubbles CEpting, 19 Sep 2016 | Read review
“The hotel is all suites so I guess you can't get a bad room and you are not near a highway or other noisy situation.”
 of 5 bubbles Alan_Forrester1170, 18 Sep 2016 | Read review
“I believe that because of the sunroom at the top of the atrium, room 901 was very warm during mid-day.”
 of 5 bubbles SneadsFerryElf, 29 Aug 2016 | Read review
5 of 5
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