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    Renaissance Charlotte Suites Hotel

    2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
    Hotel website
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    Lowest prices for your stay
    2017-11-05 2017-11-06
    Lock in the lowest price from our partners
    US$169
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    Traveller (157)
    Room & Suite (63)
    Dining (22)
    Overview
    • Excellent55%
    • Very good29%
    • Average9%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “aveda products” (10 reviews)
    “living room” (34 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Renaissance Charlotte Suites Hotel
    Special Offer: Earn a Free Night
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    Nov 5Nov 6
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    1 room, 2 adults, 0 children
    • Check booking site for details
      US$169
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      US$169
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      US$169
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    View all 30 deals
    Write a Review
    Reviews (901)
    There are newer reviews for Renaissance Charlotte Suites Hotel
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    11 - 15 of 888 reviews

    Reviewed 20 August 2017

    I am a Lifetime Platinum with Marriott. While the room/accommodations were fine, the room service was beyond abysmal. I ordered room service (burger and a bottle of wine). Despite barely any cars in the parking lot, it took almost 45 mins to deliver. Ok, I...More

    Thank Frank V
    Response from 00gc, General Manager at Renaissance Charlotte Suites HotelResponded 22 August 2017

    Dear Frank V, Please accept our apologies for the problems you experienced. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you what you experienced is not acceptable, nor is it normal at our hotel, and...More

    Reviewed 17 August 2017

    As a family, we have always favored Marriott hotels. Our experience has been always very good until August 15, 2017 at the Renaissance Charlotte Suites, Charlotte, NC. My husband and I arrived late at night for a next day very early flight for home. When...More

    Thank Myrnacelia
    Response from 00gc, General Manager at Renaissance Charlotte Suites HotelResponded 18 August 2017

    Dear Myrnacelia, Thank you for sharing your experience with us. We definitely take these comments seriously, and we are working very hard with our housekeeping team to identify opportunity areas to better deliver all of our guests' needs. We can assure you we have addressed...More

    Reviewed 17 August 2017 via mobile

    The suite had two TVs in it and not a single remote. Called twice waited 40 mins and went to the front desk but still couldn't get my hands on a remote (which you need to turn off the tv that was on when I...More

    Thank Rkohl
    Response from 00gc, General Manager at Renaissance Charlotte Suites HotelResponded 18 August 2017

    Dear Guest, Thank you for your constructive review. We apologize for not providing you with the responsive service you should have received from us. Our staff normally does a terrific job in providing attentive service, and in your case that did not happen. Your comments...More

    Reviewed 17 August 2017 via mobile

    Just wanted to give props to the employees who work at this hotel. They took such great care of me that I stayed an extra night. The check in staff was so friendly and helpful. The ladies who work in the concierge lounge were so...More

    Thank Christy13
    Response from 00gc, General Manager at Renaissance Charlotte Suites HotelResponded 17 August 2017

    Dear Christy, Thank you for your wonderful review and taking the time to compliment our staff. We are delighted they took great care of you and that your experience with us was enjoyable. I will share your comments with them. We appreciate your business and...More

    Reviewed 14 August 2017 via mobile

    This is nothing but an old Embassy Suites that badly needs to be refurbished. Checkin went smoothly, but after trying 10 different room keys that didn't work, we were moved to another room. We were told they have a frequent problem with the card keys....More

    1  Thank Cindi6598
    Response from 00gc, Manager at Renaissance Charlotte Suites HotelResponded 15 August 2017

    Dear Cindi6598, Thank you for staying with us and posting a review. We're sorry we fell short of your expectations with regard to the room check in. We have alerted our staff to your concerns, and we will be more proactive with this going forward....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    • Hot Tub
    • Heated pool
    Details
    • Price range
    • US$112 - US$282 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Romantic Hotel in Charlotte
    • #24 Business Hotel in Charlotte
    • #26 Family Hotel in Charlotte
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 275
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Cancelon, Travelocity, Cheap Tickets, TripOnline SA and Hotwire so you can book your Renaissance Charlotte Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • Charlotte >
    • Eagle Lake
    • Also Known As
    • Renaissance Charlotte Hotel Charlotte ,
    • Charlotte Renaissance
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    Traveller (157)
    Room & Suite (63)
    Dining (22)
    Pool & Beach (3)
    Hotel & Grounds (109)
    Bathroom (8)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
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    724 reviews
    1.19 km away
     
    Hyatt Place Charlotte Airport/Lake Pointe
    669 reviews
    .75 km away
     
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    732 reviews
    .71 km away
     
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    694 reviews
    1.22 km away
     
    Nearby Restaurants
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    1.26 km away
    Jersey Mike's Subs
    22 reviews
    .67 km away
    Nearby Attractions
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    1,689 reviews
    .62 km away
    Carolinas Aviation Museum
    558 reviews
    3.76 km away
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    3.06 km away
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    61 reviews
    3.58 km away
    Ask a question
    Questions & Answers
    tuckers1232017
    11 July 2017|
    AnswerShow all 10 answers
    Response from Julie S | Reviewed this property |
    Yes!
    0
    Votes
    daniellebj
    14 December 2016|
    AnswerShow all 4 answers
    Response from LadyEll | Reviewed this property |
    It is an inside pool, however, I didn't use it.
    0
    Votes
    jianne21
    26 October 2016|
    AnswerShow all 5 answers
    Response from ss309556 | Reviewed this property |
    As per the earlier comments, it is a separate area....there are some adjoining rooms as well if that is needed. But one thing i would add is that there is nothing within easy walking distance (couple blocks) for restaurants... More
    1
    Vote
    Room Tips
    "No free parking."
    Read review
    "Don't stay here!! Room 534 is horrible."
    Read review
    "If you are staying more than one night ask for a room that does not overlook the rooftop of the building..."
    Read review
    "If you try to check in early, Tania (mgr.) said that's why our room wasn't ready until 6PM..."
    Read review
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