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Due to hurricane Irma my flights were cancelled last minute. There was nothing I could do. The hotel refused to let me reschedule my reservation and still charged me for the room. Even knowing those circumstances. AWFUL CUSTOMER SERVICE.
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Response from microtelairport, Guest Relations Manager at Microtel Inn & Suites by Wyndham Charlotte AirportResponded yesterday
We are sorry for your inconvenience, due to the fact there is a 24 hour cancellation policy we are unable to change or modify any reservations after this period.
Warm and efficient reception staff. Comfortable bed, nice linen and clean room facilities. Perfectly adequate complimentary continental breakfast. All the basics amply covered and catered for an overnite or weekend stay. Free courtesy transport to/from airport.
Response from microtelairport, General Manager at Microtel Inn & Suites by Wyndham Charlotte AirportResponded 5 February 2017
Dear Guest, We are so pleased to hear that you enjoyed your stay with us. We would like to thank you for taking the time to give us such a positive review.
US$57 - US$82 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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