Springhill Suites Charlotte City Center

Springhill Suites Charlotte City Center

SpringHill Suites Uptown Charlotte at night
Traveller (117)
2 Queen Suite
Room & Suite (61)
SpringHill Suites Charlotte Uptown
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Breakfast included
C$219
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.5
#43 of 206 hotels in Charlotte
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Finding an ideal family-friendly hotel in Charlotte does not have to be difficult. Welcome to SpringHill Suites Charlotte Uptown, a nice option for travellers like you.

For those interested in checking out popular landmarks while visiting Charlotte, SpringHill Suites Charlotte Uptown is located a short distance from St Peter's Episcopal Church (0.4 km) and Old Settlers Cemetery (0.5 km).

SpringHill Suites Charlotte Uptown is a family-friendly hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

Plus, guests can enjoy a fitness center and free breakfast, which have made this a popular choice among travellers visiting Charlotte. For guests with a vehicle, parking is available.

During your visit, be sure to check out one of Charlotte's popular lobster restaurants such as Fahrenheit, Luce Restaurant & Bar, and The Fig Tree Restaurant, all a short distance from SpringHill Suites Charlotte Uptown.

Best of all, SpringHill Suites Charlotte Uptown makes it easy to experience some great Charlotte attractions like Charlotte Museum of History, which is a popular history museum.

SpringHill Suites Charlotte Uptown looks forward to welcoming you on your visit to Charlotte.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Wifi
Bar / lounge
Breakfast available
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
HOTEL STYLE
Trendy
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

311 East 5th Street, Charlotte, NC 28202-2409
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Douglas Airport
10.1 km
See all flights
Concord Regoinal Airport
21.5 km
See all flights
4.5
4.5 of 5 bubbles306 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Guests have called out the Springhill Suites Charlotte City Center for its comfortable, functional rooms, though some have noted occasional odors and cleanliness concerns. The hotel's prime location earns rave reviews, especially from those attending basketball events, while the varied breakfast and attentive staff add to the positive experience. However, reviewers warn that the parking fees can be steep, which some feel detracts from the hotel's overall value. The ambiance is considered standard, with a nod to the generally well-maintained cleanliness, despite a few housekeeping oversights.
Location
Convenient
Atmosphere
Generic
Rooms
Comfortable
Value
Expensive
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory

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306Reviews6Q+A27Room tips
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Detailed Reviews
Mike wrote a review Jan 2020
Flowery Branch, Georgia138 contributions49 helpful votes
4.0 of 5 bubbles
Pros: Can't beat the location with lots of bars, restaurants, and stores within walking distance.
Very clean and friendly staff. Our double bed room came with everything you would expect in a Marriott property...microwave, coffee maker, minifridge, soap, shampoo, etc. Ours also came with a small trundle bed which was came in handy. Breakfast was the usual but good.

Cons: Room layout. The TV is in-between the beds and small office/counch area which makes it hard to see from any angle. The bathroom door is a frosted glass barn door style that is at the foot of the beds so when turning on a bathroom lights you blind whoever is trying to sleep and you also see every shadow of a person that is in the bathroom.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Feb 4, 2020
Dear Michaelhoard, Thank you for your feedback via the Trip Advisor website. We really appreciate it. I have shared your feedback with the Marriott Development team pertaining to your comment about the room layout. If you are ever in the Charlotte area please feel free to book your stay with us. Kindest Regards Tyrekus Williams
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Anna B wrote a review Feb 2020
Morrisville, North Carolina7 contributions1 helpful vote
5.0 of 5 bubbles
Our competitive swim team (high school level) stay at SpringHill Suites Charlotte Uptown as the staff is so accommodating and patient. The hotel is so clean, modern, affordable, the location is perfect and the staff is amazing. The cleaning staff, front desk desk and breakfast staff worked with the swimmers schedules to insure they had the best weekend possible. They served breakfast earlier than normal so the swimmers could fuel up for their meet. The front desk staff made sure we could all check in right at 3PM in order to prepare and suit up for the meet that evening. The cleaning staff straightened our rooms while we were out so that when we returned the rooms were perfect. But a huge THANK YOU to the valet staff (Blaine, Jacob, Alex & Ryan) for running to retrieve all the cars at the same time and being patient when we all returned at the same time. They all had smiles and were patient when we all climbed out of cars with food, swim gear, teenagers, etc. Keep up the good work, SpringHill Suites Charlotte Uptown!
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Mar 14, 2020
Dear bankstravel2, Thank you for your kind words in regards our staff here at SpringHill Suites Charlotte Uptown. We really appreciate your patronage. I have shared your feedback with our valet manager as well to ensure Blaine, Jacob, Alex, and Ryan all get rewarded for their excellent service. We look forward to serving you and your swim team in the future. Kindest Regards
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
B251LRmartine wrote a review Sep 2022
Skane County, Sweden13 contributions17 helpful votes
4.0 of 5 bubbles
Spaicious room as we travelled with to teenagers, Good location and next door to Spectrum Arena. Ok breakfast that was complementary. The rooms were quite sound prood, we were not disturbed by the trains just autside the hotel or the elevators close to the room. I only missed somewhere to relax outdoors.
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Date of stay: September 2022
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: Top floors for the view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus Williams, General Manager at Springhill Suites Charlotte City Center
Responded Sep 28, 2022
Greetings B251LRmartine, Thank you for your review of our property. We really appreciate it. Please call on us for your lodging needs next time you are in the area.
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Sarah G wrote a review Feb 2020
1 contribution
5.0 of 5 bubbles
John Crowder, was my valet. He secured a cart for my family when they were scarce, unloaded my things and promptly delivered them to my room upon my arrival. He retrieved my car on multiple occasions, and I was impressed by his courteous manner. The very early morning of our departure, he provided excellent customer service in securing my car and all my possessions. He is an asset to the Valet Team.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Feb 10, 2020
Dear sarahgz7074XL, Thank you for rendering a review of our hotel via the Trip Advisor website. I have passed your kind words along to our valet manager to ensure John is given the proper recognition for his service. Thanks again for staying with us. Tyrekus Williams
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jaxx k wrote a review Jan 2020
Louisville, Kentucky314 contributions48 helpful votes
4.0 of 5 bubbles
This is a newer Springhill Suite with 15 floors, We loved the modern fresh decor and the friendliness of the staff. It has a bar in the lobby open at 5pm. It is across the street from the Spectrum Center and one block from Epicenter and many restaurants as well as 1/2 block to train stops. The room is well arranged and very spacious. They have a couple of problems they need to work out. We checked in at 6 pm and could not find a cart or the valet. After trying to find a cart and none provided by the staff, we had to make 3 trips from the car to the room with our luggage (staying 5 days). There are not any bellhops, which is not expected in this style hotel however you would think they should be able to have carts available. During our stay, we discovered and observed many other guests had the same problem. With the number of rooms, they need to invest in 4 or 5 more carts. The second thing and maybe that is not in all rooms our bathroom door had a translucent glass that allowed light to glow into the bedroom area. This was disturbing at night because we need a light to get to the bathroom. They should add a small nightlight in the bathroom. We actually went out and bought one. They offer a typical hot breakfast, which is OK, but not great.
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Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: The higher floors have a better view of the city.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Feb 4, 2020
Dear Jaxx K Thank you for rendering your review via the Trip Advisor website. We really appreciate your feedback and I have shared your feedback with other department heads as well. Thank you for staying with us and we hope to see you on your next visit to the area. Kindest Regards Tyrekus Williams
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Cameron Nichols wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
My wife and I stayed here for a concert and we had just a wonderful time. The concert was only 100ft away which is incredibly convenient for those who are older. The valet staff was very friendly and Tyler was a life saver when there wasn’t any trolleys available for our belongings. I do wish we had a better view however. We overlooked a parking lot. So not Much of a view. Beautiful rooms and great service from the hotel though. We will be back Charlotte!
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Date of stay: February 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Mar 14, 2020
Greetings Camnichols23, Thanks you for rendering your review of our property via the Trip Advisor site. Thank you for your kind words in regards to our valet team. We have passed this review on to their site manager so that he can reward his team for excellent service. Kindest Regards
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hhbartman wrote a review Oct 2022
Bluffton, South Carolina134 contributions80 helpful votes
5.0 of 5 bubbles
We were returning from a bike trip in Virginia and wanted a halfway stop, we had never been to downtown Charlotte and since the Panthers were on the West Coast we got a really good deal, under 200 bucks including taxes

It is literally in the heart of downtown, could not ask for a better location, even though it’s close to the train tracks it was not an issue for us, but some rooms are closer to the train tracks than others.

The rooms are quite spacious and well-designed, great water pressure in shower

Too nitpicky things, as well as the room is designed and the bathroom , The walk-in shower has no small bench to perhaps wash your feet or if you’re a lady, shave your legs? That’s just weird because every red roof inn has one.

The fitness center is quite large but they only have one bench, one bench for a hotel that has almost 150 rooms… But they could easily add two more, I get that people are not going to this hotel to work out, but it’s a very expensive thing just to get a couple more when the hotel is close to full occupancy
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus Williams, General Manager at Springhill Suites Charlotte City Center
Responded Oct 30, 2022
Greetings hhbartman, Thank you for the great feedback of our hotel and especially our fitness center. We will definitely keep your feedback in mind!
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mtlbaltdan wrote a review Jul 2021
Montreal, Canada265 contributions79 helpful votes
5.0 of 5 bubbles
This hotel is in a great location for exploring Charlotte, in easy walking distance of many Uptown sights like the NASCAR Hall of Fame, the Levine Museum of the New South, the Bechtler Museum and the Mint Museum, as well as the charming Fourth Ward. Interesting restaurants are available within a few minutes walk of the hotel. The reception staff are so friendly and welcoming, the gym was perfectly satisfactory, the beds comfortable, the bathrooms clean. The breakfast, while nothing special, is complimentary. I was perfectly happy here!
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Date of stay: June 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AMEE wrote a review Feb 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Our first stay at this hotel and Charlotte, and was very pleased with the location and staff. The front desk staff in the morning provided helpful answers to our questions despite being busy with check-out. Our valet, Ryan, was also very helpful answering our questions about the valet service and how to best get to the convention center. The construction in parts of downtown can make driving a headache, so his recommendation to walk to convention was a great time saver. Springhill is in a great location. After our experience, I highly recommend the valet service, as the Convention Center is in within walking distance and parking can be pricy and limited. We had no issues with housekeeping. We reused our towels and the rooms were extremely clean.
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Date of stay: February 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Stay on 11 or 12th floor is you think street noise will bother you. Realize Spectrum Center is...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Feb 4, 2020
Dear amartina2, Thank you for your feedback via the Trip Advisor website. We really appreciate your kind words about the staff along with Valet. I have passed this feedback along to the team as well. If you are ever in the Charlotte area and in need of hotel accommodations please do not hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams
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Kevin R wrote a review Jan 2020
4 contributions4 helpful votes
5.0 of 5 bubbles
I randomly visited this hotel, not knowing much about the city itself. Adorain at the front desk was really helpful, she gave me a list of things to do and restaurant recommendations, she also explained the menus and called to ensure they were open. The entire staff is friendly and welcoming.Had a great breakfast then workout in the gym. Definitely coming back.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tyrekus, General Manager at Springhill Suites Charlotte City Center
Responded Jan 8, 2020
Greetings KevinrV8885CT, Thank you for taking the time to render a review of our property via the Trip Advisor Website. We really appreciate your kind words in regards to the customer service you received from Adoran and I will be sure to pass your feedback along to her as well. If you are ever in the area on any future travels please do not hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams
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jen d asked a question Feb 2024
Pleasant Hill, California
Is there a pickleball court near the hotel?
Answer from Jan A
Columbia, Maryland285 contributions77 helpful votes
did not look for one so unsure
Answer from VAPeach8
Washington DC, District of Columbia238 contributions35 helpful votes
No there isn’t. I took a ride share.
James asked a question Feb 2020
Beckley, West Virginia24 contributions3 helpful votes
Coming in June for a concert at the Spectrum Center...how close is this hotel?
Answer from Joe
Charlotte, North Carolina
We are located directly across the street from the arena.
Alison B asked a question Nov 2018
1 contribution
Is there a drug store within walking distance?
Answer from Barca1723
Beaufort, South Carolina504 contributions135 helpful votes
There is a CVS at the Epicentre just 1.5-2 blocks away.
April1214 asked a question Jul 2017
Alexandria, Virginia88 contributions47 helpful votes
Does the hotel have a pool?
Answer from Joe
Charlotte, North Carolina
No we do not.
F4_Washington wrote a tip May 11
Seattle35 contributions28 helpful votes
2.0 of 5 bubbles
"Get a room on the backside, it will be quieter."
Read full review
Patrick C wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"It is a great location and as I said the people who work here love their job and love you! "
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Peter M wrote a tip Feb 2024
1 contribution
3.0 of 5 bubbles
"Stay out the city!!"
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John D wrote a tip Feb 2024
1 contribution
5.0 of 5 bubbles
"tip jared"
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Ddan7777 wrote a tip Dec 2023
Raleigh, North Carolina3,548 contributions478 helpful votes
5.0 of 5 bubbles
"get a high floor as it can get crowded in the lobby with all of the nearby stuff going on (e.g., Spectrum Center right across the street)"
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Not the right property for you?
There are more places to choose from in the Charlotte area.
PRICE RANGE
C$226 - C$344 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaCharlotteFirst Ward
NUMBER OF ROOMS
195
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Springhill Suites Charlotte City Center - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Springhill Suites Charlotte City Center
Which popular attractions are close to Springhill Suites Charlotte City Center?
Nearby attractions include Queen City Rides (0.2 km), Belk Theater at Blumenthal Performing Arts Center (0.3 km), and Discovery Place Science (0.4 km).
What are some of the property amenities at Springhill Suites Charlotte City Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Springhill Suites Charlotte City Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Springhill Suites Charlotte City Center?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Springhill Suites Charlotte City Center?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Springhill Suites Charlotte City Center?
Conveniently located restaurants include The Capital Grille, Dandelion Market, and Rooster's Wood Fired Kitchen.
Are there opportunities to exercise at Springhill Suites Charlotte City Center?
Yes, guests have access to a fitness centre during their stay.
Is Springhill Suites Charlotte City Center located near the city centre?
Yes, it is 0.2 km away from the centre of Charlotte.
Are any cleaning services offered at Springhill Suites Charlotte City Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Springhill Suites Charlotte City Center offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Springhill Suites Charlotte City Center?
Many travellers enjoy visiting Historic Rosedale (4.4 km), St Peter's Episcopal Church (0.4 km), and The Brooklyn Collective (0.4 km).
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