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All reviewscharlotte airportfront deskan early flightnext morningshuttle servicelong term parkingpark and flyrental carovernight staythe breakfast areaparking lotcomplimentary breakfastroom was clean and comfortablewould definitely stay here againfree shuttleindoor poolgreat room
Jacksonville, North Carolina, Usa
Reviewed October 19, 2017 via mobile
I have been coming to this hotel for several years. I couldn’t help but noticed one of their many housekeep employees. Every time I passed her she always greeted me...More
We had to stay overnight at the Charlotte airport to get connecting flights and chose the Hampton, which we usually refer to as ‘Hampton By The Highway.’ Not this one! Easy airport pickup, complete with restaurant recommendations, and a friendly greeting. But then it got...More
2 Thank Judith B
Response from Tara A, Front Office Manager at Hampton Inn and Suites Charlotte AirportResponded February 8, 2018
Dear Judith B,
Thank you for your recent review and for choosing our hotel. We are happy that you enjoyed your stay. We appreciate your positive
feedback about our hotel as we do take pride in catering to our guests’ needs the best way we...More
Just a string of bad luck. hot water not working, toilet roll holder missing, and a couch that might have taken part in an adult movie with all the stains on it.I am willing to forgive the sins once. I travel a lot but now...More
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Response from Ricardo W, General Manager at Hampton Inn and Suites Charlotte AirportResponded 3 days ago
I apologize for the conditions you experienced during your stay with us.
We are recently experienced some challenges with our hot water boiler and we have been working diligently to get that rectified.
If you could reach out to me, I would greatly...More
The staff at the front desk of the Hampton on Little Rock Road, were warm and friendly, and made me feel very welcome. I had just returned from a long business trip to California and chose to stay here before returning home. The room was...More
This hotel is very worn and not clean. There was a half drunk water bottle in our room when we checked in. Visible dirt on many surfaces- headboard, hair dryer, telephone, light switches. Carpets throughout hotel are stained. We needed a plunger and they delivered...More
Response from Ricardo W, General Manager at Hampton Inn and Suites Charlotte AirportResponded 4 days ago
Thank you for sharing your experience.
I apologize that we fell short in some aspects of your stay.
We are excited to announce our upcoming renovations that will create bring new and exciting updates to our hotel.
Please reach out to me at...More