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Hampton Inn and Suites Charlotte Airport

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#13 of 180 Hotels in Charlotte
Certificate of Excellence
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Hampton Inn and Suites Charlotte Airport
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866 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Rochester,, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Our flight was cancelled to our final destination at the last minute. We had been traveling for over 27 hours and exhausted. The reception person welcomed us and was able to find us a room. The room had a king bed, super comfortable linens, large sitting area, cable tv, and free wi-fi. The entire hotel was clean and inviting. They... More 

Review collected in partnership with Hampton

Helpful?
1 Thank Patricia O
Blairs, Virginia
2 reviews
Reviewed 1 week ago

My hotel room was clean and quiet. The hotel is located close to the airport, shopping and other entertainment in the charlotte area. The staff was friendly and professional. I would recommend this hotel to friends and family visiting the area. I look forward to coming back in the near future.

Review collected in partnership with Hampton

Helpful?
Thank Bradlt44
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

First let me start off by saying the airport shuttle was free and Sonya our driver was amazing! When we checked in it was in the afternoon, you ladies at the desk or amazing! Friendly and very helpful. This was 20 November. We specifically picked this hotel due to the indoor pool and hot tub. Later that evening The toilet... More 

Helpful?
Thank Jada C
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Jada C. My apologies for any inconvenience that was encountered. Any neglect was unintentional as Cory generally provides service that leaves our guests with a great experience. I would like to discuss further with you and make your stay right. Please reach out to me at the hotel. Ricardo W. More 

Raleigh, North Carolina
1 review
Reviewed 2 weeks ago

We stayed here for our wedding and we were very satisfied! Our guests were very pleased as well. Priya was wonderful with setting up the room block and making sure we had everything we needed! the staff was very nice, upbeat, and were incredibly accommodating! The hotel is clean and the beds are very comfortable! I would highly recommend this... More 

Review collected in partnership with Hampton

Helpful?
Thank Alyssa K
1 review
Reviewed 2 weeks ago

We were in Charlotte, NC for a family wedding with a room block of 30. The staff went above and beyond to ensure a wonderful stay and experience.The room and bathroom were immaculate. The breakfast was creative and plentiful. Beds were comfy too! We used the shuttle service to the wedding and the drivers were chatty and friendly.

Review collected in partnership with Hampton

Helpful?
Thank jodys388
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 weeks ago

I would not expect as a HHonors member to be told upon arrival that they have overbooked and are looking to send me to another hotel 20 minutes away. Front desk (Cory) was very nice BUT in talking with management of the hotel I'm told that even though I had booked MANY days in advance Diamond Preferred members were given... More 

Helpful?
Thank Dylan W
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Dylan W. I would like to apologize again for the inconvenience. It was not intentional for the hotel to be in this situation as we certainly wish for all of our guests to enjoy the experience of a great stay. I also apologized for the lack of care my colleague showed, as this is something not typical in our... More 

Charlotte, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

A friend and I stayed one night on our way to St Maarten....the shuttle driver (Cory) was excellent...so friendly and professional and a very good driver too. Deshawntay at the front desk was very accommodating...very nice personality.

Review collected in partnership with Hampton

Helpful?
Thank Mary B
Holly Springs, United States
1 review
Reviewed 2 weeks ago

For the price, I would stay somewhere else. Way to expensive for the subpar food, plane noise, noise in the parking lot. Hotel staff is great though. If you ask the manager for more beer tickets you can get some additional beer which will be needed to get you asleep with the planes flying overhead or the beep beep vehicle... More 

Review collected in partnership with Hampton

Helpful?
Thank Mike W
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Mike W, I would like to thank you for sharing your experience. Our hotel is at the Charlotte Douglas airport and at times the flight patterns change and passes directly over our head. I apologize for any inconvenience. I am pleased that you enjoyed our social and the staff interaction. Yours truly, Ricardo W. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Shawntay really made my stay amazing !!! She really went above and beyond. I wish more people like her worked at Hampton !! Thanks girl !!! Tiffany and Laandrea were also very nice at check out. -sammy

Helpful?
1 Thank Sammy W
Greenville, SC
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 weeks ago

I stayed here for one night because of flight delays that were beyond my control and caused me to miss my connecting flight to AZ. I was charged $213.47 for the room upon checkout, which I signed for and agreed to. However, upon receiving my credit card statement two weeks later, I was charged an additional $250 that was dated... More 

Helpful?
Thank Hampton86
Ricardo W, General Manager at Hampton Inn and Suites Charlotte Airport, responded to this review

Dear Hampton86, I would like to thank you for sharing your review. It is my understanding that during your inquiry the Executive Housekeeper did reach out to you and rectify the challenge. I also was able to locate the credit that was issued to you on the next day of your stay. It is also my understanding that with the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn and Suites ... more   less 

Additional Information about Hampton Inn and Suites Charlotte Airport

Address: 2731 Little Rock Rd, Charlotte, NC 28214-3020
Region: United States > North Carolina > Charlotte
Price Range: $130 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Charlotte Airport 2.5*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Cancelon, Hotels.com, Odigeo, Travelocity and Priceline so you can book your Hampton Inn and Suites Charlotte Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Charlotte Airport Hotel Charlotte
Hampton Inn Charlotte
Hotel Style:
#9 Family Hotel in Charlotte
#15 Romantic Hotel in Charlotte
#42 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Charlotte Airport staff and other travellers.
14 questions
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PuertoRico
PuertoRico
Virginia Beach, Virginia

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Questions? Get answers from Hampton Inn and Suites Charlotte Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“$ th. floor is very quiet .”
 of 5 bubbles 357debrac, 11 Oct 2016 | Read review
“Higher is quieter.”
 of 5 bubbles spajnky, 24 Aug 2016 | Read review
“Bring your own pillow for a better night's sleep!”
 of 5 bubbles Bkaymc, 22 Aug 2016 | Read review
“Nice choice! Very clean and comfy”
 of 5 bubbles WendyB47, 29 May 2016 | Read review
“I stayed on the top floor (5). Due to noise of planes, lower floors may be better.”
  • View behind hotel (Fed-Ex Center)
 of 5 bubbles 808coltonc, 9 May 2016 | Read review
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