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SpringHill Suites Charlotte Ballantyne Area

SpringHill SuitesUS$111*
View Deal
#66 of 177 Hotels in Charlotte
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$139*
US$111*
Great Deal
US$139*
US$139*
US$111*
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SpringHill Suites Charlotte Ballantyne Area
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202 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Charlotte Ballantyne Area
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Showing 201: English reviews
Reviewed 7 September 2016

We were in town for a Labor day wedding being held on Sunday. We did a 3 night stay. The hotel staff were very friendly and attentive to the needs of the residents as well as keeping it tidy. At one point there was a worker on his hands and knees scrubbing the lobby floor. The room was cleaned very...

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Helpful?
Thank Michelle H
Manassas, Virginia
Reviewed 5 September 2016

I stayed here on 4/29/16. This hotel is nicely situated in an area that has ample dining and shopping close by. The rooms are comfortable and well maintained. The staff friendly and attentive. I have stayed here several times since it has opened as I visit the area frequently. The service and quality has been very consistent. The TV programming...

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Helpful?
1Thank Serbio_Bombilla
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Serbio_Bombilla, Thank you for your kind words about my property and also my staff. I will pass along your other comments to our owners about the property in Concord. Actually you may be pleasantly surprised because this property is currently under renovations. You should take a look at its progress. Kindest Regards Tyrekus Williams General Manager

Reviewed 29 August 2016

Took my family to visit the area and yes this location was under renovations however when I made my reservations online the hotel's website stated just that so I knew what to expect. Everyone we encountered at the front desk was delightful, Mary & Ramona's customer service was spot on! Even the construction crew spoke to all the guest they...

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Helpful?
Thank Tesa P
Savannah
Reviewed 25 August 2016

I read the HVAC issues in previous posts. However, we were limited by tournament hotel selections. The hallways were a little warm (heat of day outside was 98), the rooms were very comfortable. Also, all they had available for our team were King suites which are nice except the fold-away beds, but these were very well maintained with plenty of...

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Thank Trish R
Marietta, Georgia
Reviewed 16 August 2016

Ballantyne area hotels are always busy. This property is no different. Very good location. I like the fact it's inside 485 far enough you are removed from highway noise. There is plenty of options in the area for restaurants, shopping, etc. At first blush, my room looked just fine. I like the space of the Springhill properties. The bed was...

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Helpful?
Thank Bulldog82
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Bulldog82, Thank you for taking the time out of your schedule to render a review of our hotel via the TripAdvisor Website. I noticed your caption and this is why currently we are renovating our property. The renovation will provide a fresh new look in the hotels common area's and also will allow us to focus on some of...

Reviewed 14 August 2016 via mobile

My family stayed here for a family reunion and everyone loved it! The hotel was very clean and the staff was very friendly and helpful. It was in walking distance of several great eateries. I highly recommend it!

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Helpful?
Thank Rochelle W
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Rochelle W. Thank you for taking the time to render your feedback of our hotel via the TripAdvisor website. I have shared your kind words with the staff to show them that you really appreciated their efforts during your stay. If you are ever in the Charlotte Ballantyne Area again, please don't hesitate to call on us for your...

Riceville
Reviewed 27 July 2016 via mobile

The location is perfect for a walk to local restaurants and shops. It is a very nice area of Charlotte. Springbrook suites is a leader in nice rooms equipped to make a business or family trip more enjoyable. The living area with Tv coupled with the work area with a desk makes this a very functional space. When traveling with...

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Helpful?
1Thank Ken K
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Ken K, Thank you for taking the time to render your review via the TripAdvisor website. Your kind words really make a difference. I have shared your feedback with the staff. Once again thank you for your review. Kindest Regards Tyrekus Williams

Charlotte, North Carolina
Reviewed 26 July 2016 via mobile

I stayed there for two nights and both nights couldn't get any sleep. The room was sooo hot and the AC didn't work well, even though it was louder than a helicopter. Cleaning service sucks. Hair was everywhere in the bathroom and on the bed when we checked in. Since I wasn't able to sleep at night, I tried to...

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Helpful?
Thank zack7777
TyrekusWilliams, Front Office Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Zack7777, Thank you for rendering your feedback via the TripAdvisor website. I have shared your feedback with our housekeeping manager to insure that the area's of improvement mentioned above are isolated events. The staff works very hard to provide services to each guest and I am sure this was an oversight. Please accept my apologies and I hope that...

Summerville, South Carolina
Reviewed 25 July 2016

I had the pleasure of staying here at the Spring Hill Suites for an overnight business trip. The staff were very friendly and attentive. The room was very clean and comfortable. I enjoyed the evening reception and the complimentary breakfast. I also enjoyed the close proximity to all the restaurants in the area.

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Thank sandkanderson
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Dear Sandkanderson, Thank you for review our hotel via the TripAdvisor website. I have relayed your kind words along to our team. If you are ever in the area again please don't hesitate to call on us for your lodging needs. Kindest Regards Tyrekus Williams

Plymouth, Minnesota
Reviewed 25 July 2016

Beware of this place. I've stayed in a few Marriot Suites and other lesser hotel chains in my time and this is the worst place I've ever been. All started well until I got a call at 4 AM in the morning of my first night to let me know that the police was downstairs and wanted to speak to...

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Helpful?
Thank Dluvr22
TyrekusWilliams, General Manager at SpringHill Suites Charlotte Ballantyne Area, responded to this review

Greetings Dluvr22, Thank you for taking the time to complete a review of our hotel via the Trip Advisor website. We are extremely sorry for the incident with your vehicle that occurred during your stay. This was an isolated situation at our particular property, and is not typical. As for the delay in having a manager readily available to speak...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about SpringHill Suites Charlotte Ballantyne Area

Address: 12325 Johnston Rd, Charlotte, NC 28277-3689
Region: United States > North Carolina > Charlotte
Price Range: $182 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Ballantyne Area 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Springhill Suites Charlotte Ballantyne Hotel Charlotte
Hotel Style:
#40 Family Hotel in Charlotte
#56 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Ballantyne Area staff and other travellers.
2 questions
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1 month ago
Johns Creek, Georgia

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Questions? Get answers from SpringHill Suites Charlotte Ballantyne Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stay near the laundry room because I practically live in this hotel. However, stay top floor (4th or 5th) parking lot side for less noise.”
363tonyn, 25 Feb 2017 | Read review
“Ask for Kris”
BocaRatonOtto, 24 Feb 2017 | Read review
“Stay away from highway side of hotel.”
525denisem, 6 Feb 2017 | Read review
“Higer Floors get better views”
  • King Bed
  • Seating area
  • Nice Shower
  • Nice TV and good Programming
  • Nice design
  • Great Clean Mirrors
Serbio_Bombilla, 16 Jan 2017 | Read review
“I was on the first floor, at the end of a hall, past the elevators. Rm 144 and thought it was ideal.”
  • shower door swings out but you have to fit between the sink and door to get it. Not a wide door
Jmca1102, 10 Nov 2016 | Read review
5 of 5
SpringHill Suites
US$111* /night
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Booking.comUS$139
TripAdvisorUS$111
PricelineUS$139
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Prices are for 1 room, 2 adults
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