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The Ritz-Carlton, Charlotte

Expedia.comUS$539*
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#17 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Charlotte
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601 Reviews from our TripAdvisor Community

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Showing 597: English reviews
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Lenoir, North Carolina, USA
Reviewed 2 days ago NEW

A quick get away after a business meeting led my wife and I to the Ritz in Charlotte. Well situated in the center of the uptown's activities (a bit noisy at 2am and 3am if on the street side of the hotel) the Ritz was a great choice for us. I had left my iPad in our vehicle but the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank William H
Charlotte, United States
Reviewed 2 days ago NEW

Every company should learn customer service rom this hotel. Simply Amazing! Every person we came in contact with learned are name and made sure we were taking care of. They took the time to make sure we knew where everything was.. called to see if everything was ok and went out of their way to help with what to do...

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Helpful?
Thank gregi545
Davidsonville, Maryland
Reviewed 3 days ago NEW

The staff is warm and helpful, much like other Ritz properties. But twice we ordered steaks from room service and were disappointed. Especially when we were charged $52.00 for a steak. We learned the steaks came from BLT, the restaurant downstairs. Otherwise, it was wonderful experience.

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Helpful?
Thank GerardEvans
Bonita Springs, Florida
Reviewed 6 days ago NEW

Poor quality of in-room breakfast, shower had very poor water pressure, iron was not functioning and we waited 35 minutes to have a new one brought up, and the wedding food was missing key ingredients

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank S7953JFpamelab
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day, We are disappointed to hear your feedback. I believe one of my colleagues already reached out to you, but if not, I would love to speak with you in a little more detail about your stay. I can be reached directly at 704-972-4446. Kindly, Seamus

New York City, New York
Reviewed 6 days ago NEW

This is a standard good hotel for a second tier town. The bathrooms are particularly nice. You won't find great cuisine but it is ok. The lower staff are standard and some of the management were quite good.

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Helpful?
Thank Michael R
Asheboro, United States
Reviewed 1 week ago NEW

Stayed last weekend at Ritz Carlton and experienced another awesome stay. The Ritz Charlotte is very conveniently located uptown, near the light rail and the dining and entertainment Epicenter complex. Check-in and Check-out was a breeze. Friendly staff and excellent housekeeping. The executive king room is very spacious and modern, with 65" TVs and beautifully appointed desk with charging capabilities...

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Helpful?
Thank K6719KNcharlesm
Cary, North Carolina
Reviewed 1 week ago

I've been coming here for many years, the service is always fantastic. But, the rooms need to get an update, the carpet and furniture (sofa) are looking beat up, and truthfully its not up to the Ritz standard. Again that's my opinion, I don't mine the higher rate but you expect a certain quality if you are paying these high...

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1Thank manuelmE6525SR
Reviewed 1 week ago

This is the perfect hotel if your in CLT. The staff go out of their way to make sure you are taken care of. The spa and pool are awesome and you can't beat the view at night. I will definitely stay here again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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3Thank Mstoren
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Thank you so much for your kind review. We look forward to welcoming you back soon! Kindly, Seamus

Charlotte, United States
Reviewed 2 weeks ago

What a perfect luxury hotel for having a night on the town and staying over night to celebrate. Beautiful hotel, stunning rooms with city views, fabulous staff, live music at night... can't get any better.

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Helpful?
Thank annebS9656VX
SeamusRitz, Director of Sales at The Ritz-Carlton, Charlotte, responded to this review

Good Day, Thank you so much for kind review. We are thrilled to hear about your Anniversary stay and look forward to welcoming you back soon! Seamus

Texas
Reviewed 2 weeks ago

Awesome comfortably elegant hotel in the midst of all the action. Attentive staff that made us feel welcome from the time we arrived until we left. Rooms were well appointed, the bed was awesome! Was a great introduction to Charlotte. Heard the hotel was sold out, never felt crowded.

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Thank TexasKrysia

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of vibrant Uptown Charlotte, The Ritz-Carlton, Charlotte, is a luxury hotel that brings an urbane sophistication through its innovative restaurants, dramatic skyline views, penthouse Spa & Wellness Center, spacious guest rooms and suites, and its environmental commitment that is rarely seen in a contemporary urban hotel. Included in the prestigious Condé Nast Traveler Gold List and Travel + Leisure World's Best Hotels, The Ritz-Carlton, Charlotte is perfect for families and couples, business executives and groups, each destined to enjoy an unforgettable experience just steps from the city's cultural heart. ... more   less 

Additional Information about The Ritz-Carlton, Charlotte

Address: 201 E Trade St, Charlotte, NC 28202-2423
Region: United States > North Carolina > Charlotte > First Ward
Price Range: $534 - $1,135 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Charlotte 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
The Ritz-Carlton, Charlotte Hotel Charlotte
Hotel Style:
#2 Luxury Hotel in Charlotte
#5 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#31 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Charlotte staff and other travellers.
2 questions
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Miami Beach, Florida
7 months ago
over a year ago

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Questions? Get answers from The Ritz-Carlton, Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't face the street. It seems they are always doing construction.”
GerardEvans, 21 May 2017 | Read review
“Higher floors have less street noise. But lower floors are quiet enough anyway.”
K6719KNcharlesm, 17 May 2017 | Read review
“not room 1504”
lepmd, 21 Apr 2017 | Read review
“get a room on the top floor to avoid the noise”
Krystelle005, 19 Mar 2017 | Read review
“On the 10th floor,on the side facing Trade Street.....avoid this if you are a light sleeper! Street noisy past midnight.”
lenitag2016, 13 Mar 2017 | Read review
5 of 5
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US$539* /night
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Prices are for 1 room, 2 adults
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