We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton, Charlotte

Save
Traveller (185)
Room & Suite (92)
Dining (11)
You may also like
See all
Nearby Hotels
Overview
  • Excellent71%
  • Very good16%
  • Average6%
  • Poor4%
  • Terrible3%
Travellers talk about
“blt”(67 reviews)
“bar cocoa”(23 reviews)
“lobby lounge”(19 reviews)
AMENITIES
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Charlotte
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Charlotte
Special Offer: Member Rates
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$599.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Charlotte hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "10afb6aa826748a3a2973f9a0553ecf2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1510383,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[61490923],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":7,"year":2018},"checkout":{"day":2,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":599,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"10afb6aa826748a3a2973f9a0553ecf2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":599,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":599,"highestMetaPriceDisplay":-1,"hotelName":"The Ritz-Carlton, Charlotte","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEwYWZiNmFhODI2NzQ4YTNhMjk3M2Y5YTA1NTNlY2YyIiwiQUlLIjoiNDBlNDhiZjgwYmYwNGEzNjkxNGMyNzNhMTc4YzYyNmYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/07/2018", "checkOut": "02/07/2018", "lowestPrice": "US$599", "hasDates": true, "hacComplete": true, "contentIdMappings": {"61490923":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (721)
There are newer reviews for The Ritz-Carlton, Charlotte
See the most recent reviews
Filter reviews
717 results
Traveller rating
499
118
45
32
23
Traveller type
Time of year
LanguageEnglish
More languages
499
118
45
32
23
Show reviews that mention
All reviewsbltbar cocoalobby loungebathroom mirrorroom servicean executive suitein room diningquiet sideluxury hotelbeautiful hotelvalet parkingthe entire stafffitness centerfront desk staffupon checkspapunch
FilterEnglish
Updating list...
151 - 155 of 717 reviews
Reviewed April 3, 2017

I have been to Charlotte quite a few times over the last 5 years and have stayed in many of the hotels (Marriott, Omni, Hilton, Ballantyne...). The Ritz Carlton is by far, a cut above the rest and is the place to stay if you...More

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank louist356
Reviewed March 31, 2017

From managers to valet to housekeeping, all staff members have VERY good attitudes and are wonderful to interact with. Furniture in Executive / Uptown suites we stayed in was quite dated/worn considering the price of the stay.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank christopherwC4331KA
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded April 1, 2017

Good Day Christopher, We appreciate your feedback on our ladies and gentlemen but disappointed to hear about your room. I believe my colleague has already reached out to you, but I am also available anytime and can be reached at 704-972-4446. Kindly, Seamus Gallagher Director...More

Reviewed March 26, 2017 via mobile

What a beautiful hotel in downtown Charlotte, North Carolina. We ate breakfast/brunch in the restaurant- BLT Steak. Delicious meal!!!! I ordered the eggs Benedict and my spouse ate a mushroom, bacon, and tomato omelet. Both dishes were superb!!!! The poached egg served on the Benedict...More

Thank CathyP1953
Reviewed March 20, 2017 via mobile

Our experience was wonderful from valet to checkout. The staff was friendly And helpful. The bar was so nice and our waitress Kelly was phenomenal. She offered great suggestions and knew a lot about the hotel as well as Charlotte. We had the cheese platter...More

Thank Dawn A
Reviewed March 19, 2017

When you are at a Ritz, you have higher expectations. I have been to a lot of Ritz hotels around the world and this the worst I have been to. I will start with whats positive though (we stayed in a suite for a week):...More

Thank Krystelle005
Response from SeamusRitz, Director of Sales at The Ritz-Carlton, CharlotteResponded March 20, 2017

Good Afternoon, We are disappointed to hear we did not meet your expectations during your stay. If you have time, I would love to speak with you directly in a little more detail about your stay. I can be reached directly at 704-972-4446. Thank you,...More

View more reviews
Most Booked Properties in Charlotte
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$458 - US$873 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$458 - US$873 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (92)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ssg2c
January 21, 2018|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
Good Day, Thank you for reaching out! We do have a menu specific to the Aqua Lounge featuring a lovely food and beverage selection prepared in-house.
0
Votes
maunsbach
October 10, 2016|
AnswerShow all 3 answers
Response from SeamusRitz | Property representative |
Good Day, our apologies but only service animals are allowed at The Ritz-Carlton, Charlotte. Seamus
0
Votes
Amt1228
April 27, 2015|
AnswerShow all 2 answers
Response from David_Rothwell | Property representative |
Good afternoon, Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
0
Votes
Room Tips
"corner suites or any upgrades are worth it!"
Read review
"Rooms away from the Epicentre May be quieter at night"
Read review
"you'd better book on the side away from the music!"
Read review
"ask for a room that doesn't face the epicenter"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing