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The Ritz-Carlton, Charlotte

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Traveller (181)
Room & Suite (92)
Dining (11)
Overview
  • Excellent72%
  • Very good16%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“blt”(66 reviews)
“bar cocoa”(23 reviews)
“lobby lounge”(19 reviews)
Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Offers from The Ritz-Carlton, Charlotte
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Offers from The Ritz-Carlton, Charlotte
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (699)
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All reviewsbltbar cocoalobby loungedouble sinksbathroom mirrorsteam roomroom servicein room diningan executive suitequiet sidebeautiful hotelluxury hotelvalet staffvalet parkingthe entire stafffitness centerupon check
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221 - 225 of 695 reviews
Reviewed 11 October 2016

The Ritz Carleton staff gives personalized service they do aim to please. However, the Uptown suite we reserved is in desperate need of a thorough cleaning. We discovered two large dried stains blood/coffee on the duvet cover. I don't know how housekeeping overlooked those stains....More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank vbluerealty
Reviewed 8 October 2016 via mobile

I took my fiancée to Charlotte to visit our friends, but the first night I surprised him by staying at the Ritz. From the moment we arrived we were treated so well! They got us right to our room and we were early! The room...More

Thank Jay A
Reviewed 1 October 2016

It has been about 6 months since I have stayed at the Ritz. I arrived very late/early at 230 AM and even then they were warm and helpful......with urgency to get me to my room. The room was great and though they are in each...More

Thank FamFunIllinois
Reviewed 24 September 2016 via mobile

Not only is this hotel nice, they have amazing team members. We had a catering event and the banquet team knocked it out of the park. The hotel has a small wine tasting room to the right of the front desk which is worth checking...More

Thank Lori0787
Reviewed 17 September 2016 via mobile

We have stayed here once before a couple of years ago and it is one of the most friendly, fun places to stay. The staff are friendly, fun and accommodate your every need! I can't say enough great things about Jim Bohn, valet and Tom...More

1  Thank marsha d
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$455 - US$870 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$455 - US$870 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Charlotte
#4 Green Hotel in Charlotte
#13 Romantic Hotel in Charlotte
#14 Business Hotel in Charlotte
#30 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (181)
Room & Suite (92)
Dining (11)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ssg2c
21 January 2018|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
Good Day, Thank you for reaching out! We do have a menu specific to the Aqua Lounge featuring a lovely food and beverage selection prepared in-house.
0
Votes
maunsbach
10 October 2016|
AnswerShow all 3 answers
Response from SeamusRitz | Property representative |
Good Day, our apologies but only service animals are allowed at The Ritz-Carlton, Charlotte. Seamus
0
Votes
Amt1228
27 April 2015|
AnswerShow all 2 answers
Response from David_Rothwell | Property representative |
Good afternoon, Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
0
Votes
Room Tips
"We booked a parlor suite which was roomy for 2 adults and 2 kids. Awesome flat panel TV's."
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"did not stay at hotel only visited hotel lobby bar and bar cocoa"
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"Our room faced front of hotel...Music across street until after 1100pm"
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"The higher the better - a homeless man brings an amp and plays guitar on the corner starting at 8:30 AM on..."
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