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The Ritz Carleton staff gives personalized service they do aim to please. However, the Uptown suite we reserved is in desperate need of a thorough cleaning. We discovered two large dried stains blood/coffee on the duvet cover. I don't know how housekeeping overlooked those stains....More
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I took my fiancée to Charlotte to visit our friends, but the first night I surprised him by staying at the Ritz. From the moment we arrived we were treated so well! They got us right to our room and we were early! The room...More
It has been about 6 months since I have stayed at the Ritz. I arrived very late/early at 230 AM and even then they were warm and helpful......with urgency to get me to my room. The room was great and though they are in each...More
Not only is this hotel nice, they have amazing team members. We had a catering event and the banquet team knocked it out of the park. The hotel has a small wine tasting room to the right of the front desk which is worth checking...More
We have stayed here once before a couple of years ago and it is one of the most friendly, fun places to stay. The staff are friendly, fun and accommodate your every need! I can't say enough great things about Jim Bohn, valet and Tom...More
Response from David_Rothwell | Property representative |
Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas... More
Thank you very much for contacting the hotel. If you are a registered guest of the hotel or visiting the Spa, you are more then welcomed to utilize any of the facilities ( pool, fitness center, wet areas) on that particular day. I lok forward to welcoming you to The Ritz Carlton Charlotte.
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"We booked a parlor suite which was roomy for 2 adults and 2 kids. Awesome flat panel TV's."