We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites Charlotte Matthews

Save
Traveller (32)
Room & Suite (102)
Pool & Beach (18)
You may also like
See all
Nearby Hotels
Overview
  • Excellent70%
  • Very good21%
  • Average4%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(76 reviews)
“king suite”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
Hotel deals
Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
Hotel deals
You may also like
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (442)
Filter reviews
433 results
Traveller rating
295
91
20
14
13
Traveller type
Time of year
LanguageEnglish
More languages
295
91
20
14
13
Show reviews that mention
All reviewsfront deskthe breakfast areaking suiteroom was cleana great stayrestaurants and shoppingcontinental breakfastthe general managergreat customer servicewould recommend this hotel to anyoneyogurthot tubvery nice hotelenjoyed my stayhousekeeping staffdefinitely stay here againparking lot
FilterEnglish
Updating list...
1 - 5 of 433 reviews
Reviewed 3 weeks ago via mobile

All around this trip was a great stay! It was a weekend getaway that I'm definitely looking forward to again. The staff was very polite and attentive. The housekeepers, front desk staff, managers and security were all friendly. Special kudos to Christian (hope I got...More

Thank TSB82517
Reviewed 3 weeks ago

I'm a Gold-Elite Member with Marriott and stay in quite a few hotels. I will not be back to this location. My primary complaint is with the front desk staff. I needed a second nite and the desk clerk was unable to do so from...More

Thank VA_av8tor
Response from Chris M, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 3 weeks ago

Hello, I want to take a moment to apologize for this issue. Please let us know if its still a pending issue so we can take care of it.

Reviewed 4 weeks ago via mobile

I would definitely recommend this hotel to anyone coming into town or even just for a weekend getaway. The rooms are clean and the hallways always had a fresh smell. The staff was very professional and very nice. Big thanks to the management team and...More

Thank Unknown U
Reviewed May 16, 2018

I stayed at this Fairfield Marriott for four comfortable, peaceful months. Nikki, Assistant Manager, is the very, very best!! She looked out for me from the first day I checked in. Staff members were all committed to making my stay as comfortable as possible -...More

Thank Patsy R
Reviewed May 16, 2018 via mobile

I have been staying here for an extended stay and will say the hotel offers great amenities , courteous front desk staff , kind housekeeping staff who go above and beyond to make sure my room was quite comfortable.. Lastly, Chris Manor the general manager...More

Thank Lieu T
View more reviews
Most Booked Properties in Charlotte
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$105 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
April 9, 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
August 19, 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
April 7, 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
Room Tips
"Stay on ground floor. The elevators can't hold all the folks going up and down in the morning."
Read review
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
Read review
"Choose a newer hotel- plenty around Charlotte"
Read review
"Stay away from this location"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing