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Fairfield Inn & Suites Charlotte Matthews

Expedia.comUS$89*
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#47 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Fairfield Inn & Suites Charlotte Matthews
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404 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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Showing 396: English reviews
Reviewed 1 February 2015

This is a nice clean place with good size rooms. The staff is nice and helpful. They are what one would like to see everywhere. They are not outstanding for that would be a false rating. They are a good solid place. The room had an easy chair in a corner with no lamp or small table - chair was...

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Helpful?
1Thank C P M
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear CMP Thank you for taking the time to review our hotel. As a valued guest , we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would...

Waterville, Maine
Reviewed 22 January 2015

Hotel is tucked behind another hotel so not so easy to find. The staff is friendly, the room is nice large, quiet and clean with a large bath area. It is close to restaurants and a shopping center. I hate those Chicklet sized pillows. Breakfast was great with coffee, juice, pastries, muffins, fruit, biscuits, chipped beef and gravy and scrambled...

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Helpful?
Thank 47MaineYankee
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear 61Yankees , Thank you for taking the time to write your comments about our hotel during your last stay with us. We appreciate the kind words. We very much appreciate your business and hope to see you use our hotel the next time you in the Charlotte Matthews area. Sincerely, Sam Socias General Manager

Englewood, Colorado
Reviewed 19 January 2015

I had this Hotel booked for three nights and the walls were so thin that I could here my next door neighbors talking until after midnight. It smelled old, and my room felt old! I checked out after the first night to another hotel. Fairfield's have always been a go-to, but this one needs some help. I hate to give...

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Helpful?
Thank Meg7623
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Meg7623, I was extremely disappointed to read about the experience you had here during your recent stay. As you will see in our past reviews, they reflect the level of pride our staff takes in our level of service and I am very sorry that you did not experience that during your stay. Thank you for taking the time...

Charlotte, North Carolina, United States
Reviewed 5 January 2015

Recently our grown kids have come home to stay to get on there feet. Which has left us.. TWO EMPTY NESTERS THAT WAS ENJOYING OUR EMPTY NEST... with a house full and NO PRIVACY !! My husband's birthday is 12/31 and mine 1/6... So to have some alone time we had planned to go to the beach. But once again...

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Helpful?
Thank Stephanie C
Samuel S, Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Stephanie C, Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our hotel. We appreciate your feedback and your business, we hope that you will use again when you are in the Charlotte Matthews area again. Sam Socias General Manager

Reviewed 2 January 2015 via mobile

We stayed with our kids over Christmas / New Years. Staff was very friendly, handled our every need. We have 6 kids, and 8 of us fit in fine (w 1 cot) but usually only 3 kids at night. The breakfast was great. Eggs & meat or eggs & biscuits/gravy, plus cereal, waffles, and fruit. I personally like a special...

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Helpful?
Thank BengaliKert
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear BengaliKert , Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our lobby, breakfast and our service levels. We appreciate your feedback and your business, we hope that you will use again when you are in the Charlotte Matthews area again. Sam Socias General Manager

Reviewed 14 December 2014

Fast check in. Nice room. Quiet building. Adequate parking. Good breakfast (but wish they served real oatmeal instead of instant). Friendly staff. Was close to where we needed to be in Matthews. Would stay again.

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Helpful?
Thank Knwmommd
Samuel S, Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Knwmommd, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 5 star rating as well. We appreciate your business and hope that you will use our facility again in the future....

Raleigh, North Carolina
Reviewed 7 December 2014 via mobile

Our stay on Matthews was short, however, our time at Fairfield Inn made our trip even better! Quick check-in process late was uneventful. Comfortable bedding in a clean room worked for us. Woke up, had breakfast which was your standard complimentary one at hotels, showered and departed. Again, perfect for us - thank you!!

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Helpful?
Thank SoMuchToSeeOutThere
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear SoMuchToSeeOutThere, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our Hotel. We also want to thank you for the 5 star rating as well. We appreciate your business and hope that you will use our facility again in the future. Sam Socias...

Saint Louis, Missouri
Reviewed 2 December 2014

Stayed 3 nights in Nov during the week for business, $122 per night. Had the one bedroom king suite. had a small family room like a spring hill and a sep divided area for the bed. Nice size bathroom with the updated counter tops. Just overall not as fancy as the spring hill lay out. Room was clean just didnt...

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Helpful?
Thank JREwing123
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Rob j, Thank you taking the time to write details comments about our property. We appreciate the kind words regarding our hotel. We appreciate your feedback and your business, we hope that you will use again when you are in the Charlotte Matthews area again. Sam Socias General Manager

Avalon, New Jersey, USA
Reviewed 2 December 2014

The hotel was clean, the staff was outstanding, & breakfast was excellent. Location was not bad from Charlotte except during rush hour. The pool was very nice, they kept the room warm & the water temp was good. I will definitely return!

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Helpful?
Thank Cheryl G
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Cheryl G, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 4 star rating as well. We appreciate your business and hope that you will use our facility again in the...

Rhode Island
Reviewed 18 November 2014

The hotel is clean enough and staff is friendly. However, the WiFi is terrible, you can not download anything, even as small a 1mb. The fitness room is about half the size of normal hotel room with 2 treadmills about 3 inches apart from each other. The TV's do not work that are connected to the treadmills, or the one...

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Helpful?
Thank Aillon8042
Samuel S, General Manager at Fairfield Inn & Suites Charlotte Matthews, responded to this review

Dear Cobrared, Thank you I sincerely appreciate your feedback regarding your stay. All guest feedback allows us the opportunity to improve our services and facilities and we readily welcome both positive and constructive comments. I was of course concerned to learn of the areas which left you to feel disappointed. This feedback has been channeled to the relevant team for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our Fairfield Inn & Suites is located 10 minutes from the heart of Charlotte! Come visit us and enjoy our spacious rooms, contemporary design and friendly staff. Our hotel features complimentary breakfast and Wi-Fi, a unique outside patio equipped with a fireplace and grill, indoor pool and fitness center. We also have a 1000 sq. ft. meeting room that can cater to your next event or business meeting. We hope to see you soon! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Matthews

Address: 8540 E Independence Blvd, Charlotte, NC 28227-7783
Region: United States > North Carolina > Charlotte > East Forest
Price Range: $128 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charlotte Matthews 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Charlotte Matthews Hotel Charlotte
Fairfield Inn And Suites Charlotte Matthews
Hotel Style:
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Matthews staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charlotte Matthews staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid a room above hotel entrance”
Blankaon, 13 Sep 2016 | Read review
“Get the King Suite. it is super big and cozy.”
johngC8337AO, 25 Aug 2016 | Read review
“Check on-line ratings.”
GaryR82, 11 Aug 2016 | Read review
“All of the rooms are great.”
brebil, 18 Jul 2016 | Read review
“You may want to choose a room at the end”
656albertt, 22 Jun 2016 | Read review
5 of 5
Expedia.com
US$89* /night
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TripAdvisorUS$89
Booking.comUS$104
TravelocityUS$89
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Prices are for 1 room, 2 adults
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