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Fairfield Inn & Suites Charlotte Matthews

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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Overview
  • Excellent70%
  • Very good22%
  • Average4%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(73 reviews)
“room was clean”(22 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Fairfield Inn & Suites Charlotte Matthews
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Offers from Fairfield Inn & Suites Charlotte Matthews
Special Offer: Member Rates
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (436)
There are newer reviews for Fairfield Inn & Suites Charlotte Matthews
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All reviewsfront deskthe breakfast arearoom was cleanking suitea great stayrestaurants and shoppingcontinental breakfastnight's sleepgreat customer servicehot tubyogurtvery nice hoteldefinitely stay here againparking lotnikkiirma
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121 - 125 of 427 reviews
Reviewed 16 June 2015

It was a very nice stay, the bed was comfortable and shower and bathroom were clean and nice. The complimentary breakfast was pretty good although I've had better, the sausage was kind of burnt but the made to order waffle was good.More

1  Thank Erica H
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 15 July 2015

Dear Erica H. Thank you taking the time to write comments about our property. We appreciate the kind words regarding our lobby, breakfast and our service levels. I have forwarded your comments about the breakfast to the appropriate department. We appreciate your feedback and your...More

Reviewed 15 June 2015

We usually stay at a Courtyard, but this time decided on the Fairfield in Matthews, and we were glad we did. It was a nice clean hotel, very nice rooms. Nice staff, decent free breakfast (nothing special), with a nice outdoor patio area, and indoor...More

1  Thank Bob U
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 15 July 2015

Dear Bob u, We appreciate you taking the time to write your comments about your recent stay in our hotel. Thank you kindly for the kind words about our facility and employees. We also want to thank you for the 5 star rating as well....More

Reviewed 13 June 2015

We stayed at the Fairfield Inn for 3 nights over the Memorial Day Weekend for the Nascar races at Charlotte Motor Speedway. The location of the hotel in proximity to the track & race shops, as well as downtown Charlotte, was excellent. Downtown Charlotte was...More

1  Thank Sunwing738
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 15 July 2015

Dear Sunwing738, Thank you so much for taking the time to review the Fairfield Inn & Suites Charlotte Matthews, We're thrilled to hear you received the hospitality you deserve when traveling. It's great that you shared your experience with other TripAdvisor Travelers. We appreciate your...More

Reviewed 9 June 2015

Our room was extremely clean. The linen was clean and smelled good. The towels were soft. (That's new). When we walked into this property, we were greeted with a smile. We were checked in quickly. The only problem I encountered was that they did not...More

Thank seabrez88
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 15 July 2015

Dear Mellissa, Your thoughtful and candid review is very much appreciated. Senior reviewers like you are important to others when making travel arrangement in Charlotte. Once again, thank you so much for your review, but most importantly, thank you for being our guest. Kind Regards,...More

Reviewed 4 May 2015

Our room was very clean, the beds very cozy and comfortable. Loved the hot tub and pool. This hotel was really nice for the price and I will stay here again if and when I am in the area. I do not recommend a room...More

1  Thank melissa b
Response from Samuel S, General Manager at Fairfield Inn & Suites Charlotte MatthewsResponded 5 May 2015

Dear melissa b, Thank you so much for taking the time to share your feedback with about your recent stay. We are thrilled to hear that you and your family enjoyed the hotel pool & hot tub. We hope that when your travel plans bring...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$96 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$169 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Best Value Hotel in Charlotte
#19 Business Hotel in Charlotte
#22 Romantic Hotel in Charlotte
#27 Family Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (32)
Room & Suite (102)
Pool & Beach (18)
Dining (13)
Amenities (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
drlea1125
9 April 2017|
AnswerShow all 3 answers
Response from Gregory H | Reviewed this property |
NOt that I am aware of. All rooms are non smoking
0
Votes
bjmane
19 August 2015|
Answer
Response from Samuel S | Property representative |
Standard Rates are based weekend/weekday rates. These are your normal room rates. $139.00 to $149.00.
0
Votes
JANET W
7 April 2015|
AnswerShow all 7 answers
Response from Samuel S | Property representative |
Dear Janet W, Please contact me at hotel number 980-245-9200 to better answer your question. Sam Socias General Manager
0
Votes
Room Tips
"I heard that it's quieter on the 4th (top) floor but I experienced no noise in my 3rd floor room."
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"Choose a newer hotel- plenty around Charlotte"
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"Stay away from this location"
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"avoid a room above hotel entrance"
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